Community Engagement Software That Gets More Done

PublicInput is the Community Engagement Platform used by state and local governments to better reach, engage, understand, and communicate with their residents.

PublicInput Community Engagement Software

TRUSTED BY MORE THAN 100+ GOVERNMENT AGENCIES | ENGAGING 72 MILLION RESIDENTS

INFORM

WHY IT MATTERS

What are the costs of a disjointed process to public engagement?

For many, a disjointed public engagement approach, even with the use of technology, involves an elaborate web of pieced-together tools, apps, platforms, and manual workarounds to connect and share information. Under this disjointed model, every tactic has its own tool or solution, creating multiple, sometimes duplicative, tasks resulting in increased costs and decreased efficiency.

diagram showing typical responsibilities of government communicators that must be manually compiled

Requires manual compilation of data from multiple sources.

Increased delays to the project and decision-making.

Siloed information leading to communication gaps.

Decreased ability to manage and demonstrate compliance.

Increased disconnect between residents and decision-makers.

Increased risk of losing or misinterpreting data.

INFORM

HOW TO FIX IT

A unified approach to public engagement.

A unified public engagement approach when paired with traditional tactics like in-person meetings accelerates the development of public trust and enables governments to increase efficiency, compliance, inclusivity, and data-driven decision making. With PublicInput's platform, project teams can launch comprehensive engagement strategies, communicate, build momentum, collaborate both virtually and in-person, and close the feedback loop—all within a single solution.

A Unified Platform Designed to Solve Every Dimension of Your Public Engagement Process

INFORM
Inform Your Community

Bring Awareness to Your Public Engagement Initiatives

Send email and SMS communications to inform and engage residents.

Integrate with social media platforms to reach a broader audience and collect feedback from different channels.

Partner with local community-based organizations to extend outreach and increase engagement.

ENGAGE
PublicInput Survey Toolkit

Gather Public Sentiment and Feedback

Create and distribute surveys to gather feedback from residents on various issues.

Host hybrid public meetings with integrated public commenting, ensuring accessibility and broad participation.

Collect and manage public comments efficiently through various channels, including online forms and social media.

REPRESENT
PublicInput Represent

Generate Immediate Insights to Representation

Leverage GIS data to create equity maps that highlight projects and identify underrepresented or disadvantaged groups.

Use Geo-IP integrations or intuitive ‘share your location’ features to collect and visually analyze participant location.

Use AI and machine learning to analyze feedback for actionable insights.

REPORT
Screenshots display an overview of a individual's community engagement history

Eliminate the Need to Manually Compile Data

Automatically store all resident engagement and feedback in one platform, providing a 360-degree view of interactions.

Break down data silos and integrate data from different departments for a cohesive engagement strategy.

Integrate with other software and platforms for seamless data exchange and workflow automation.

STORE
PublicInput Store

Document & Demonstrate the Decision-Making Process

Generate dynamic reports on engagement activities, participation rates, and feedback trends.

Track and measure the effectiveness of engagement strategies with built-in performance metrics and analytics.

Ensure data security and privacy with SOC II compliance, providing confidence in the handling of resident information.

Why State and Local Governments Choose PublicInput

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1. Defend Decisions with Sound Data

PublicInput helps you tell clear community stories with resident engagement data and offers a single system of record to show who you reach, where, and how.

2. Improve Operational Efficiencies

PublicInput helps you break down silos and improve the organizational communication of your team with reliable data and automatic analysis.

3. Build Lasting Relationships with Residents

Ensure equitable engagement that represents all residents and maintain connections through reengagement, project after project – building public trust over time.

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Hendersonville NC
Engaging Generations: A Journey to Comprehensive Community Planning

How Hendersonville, NC used PublicInput to overcome engagement challenges, achieving exponential growth in resident relationships and community input for sustainable future planning.

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GoTriangle
How Transit Agencies Can Increase Ridership – Engagement Strategies from GoTriangle

Explore how GoTriangle uses data and community-centric planning to overcome public opposition, improve service delivery, and build stronger relationships with diverse rider groups.

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NCDOT Logo
Centralizing Data and Standardizing Public Engagement for Transportation Success

Discover how NCDOT is increasing transparency, streamlining data accuracy, and improving public engagement across its extensive transportation projects and programs statewide.

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Frederick County, MD
Overcoming Language Barriers: How Frederick County Transformed Community Engagement

Learn how Frederick County used PublicInput to overcome language barriers and enhance community engagement through multilingual support and diverse feedback methods.

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Turning Low Engagement into High Participation for Genesee Transportation Planning

Genesee Transportation Council transformed low engagement into high participation by diversifying outreach channels and targeting communications, leading to broader community involvement in their transportation planning efforts.

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Rancho Cucamonga
Community Engagement with Tailored, Multi-Channel Outreach Strategies for Diverse Populations

Explore how Rancho Cucamonga improved outreach by employing multi-channel strategies, ensuring broad and representative community engagement across diverse populations.

Engage using standard survey question formats that you’re used to with consumer survey tools. From the single and multi-select, to Likert, slider, and text input formats, you’ve got the basics covered.