Guemes Ferry System Improvements Survey

In our first survey, you gave us baseline information about who uses the ferry, when, and why. This new survey asks you more detailed questions that will allow us to better understand the input we have received so we can prioritize specific improvements to the system.

Skagit County Poll:
* Where do you live?
Guemes Island (full-time)
57%
Guemes Island (seasonal/part-time)
19%
Outside Skagit County
10%
Anacortes
9%
Mount Vernon
2%
Skagit County/Other
2%
Burlington
1%
Sedro-Woolley
1%
Closed to responses | 345 Responses
Skagit County Poll:
In our first survey, 60% of respondents said reliability is the most important thing Skagit County should consider when designing a new ferry. What is MOST important to you in terms of reliability?
Fewer unplanned maintenance outages
50%
On-time sailings
34%
Fewer haul-outs
16%
Closed to responses | 321 Responses

Schedule and ticketing

In our first survey, 81 percent of respondents suggested improvements to the Guemes Ferry sailing schedule, and nearly 100 commented about fares and changes to the ticketing system. The following questions help us better understand what changes to the schedule would be most valuable, and what changes to the ticketing system would be practical for most users.

Skagit County Poll:
If Skagit County were to adjust the sailing schedule of the CURRENT ferry, please rank the following adjustments in order of importance:
Elimination of midday/evening service gaps
70%
Adding later weekday evening runs
66%
Adding one later Sunday evening run
61%
Adding midnight runs on Friday and Saturday
69%
Adding one earlier Sunday morning run
56%
Adding earlier weekday morning runs
52%
Fewer sailings (one per hour) during non-peak season
46%
Closed to responses | 162 Responses
Skagit County Poll:
What type of ferry ticket do you primarily purchase?
Punch card (vehicle or passenger)
69%
Single ticket (passenger, vehicle, etc.)
31%
Closed to responses | 276 Responses
Skagit County Poll:
If you primarily purchase a single ticket (vehicle, passenger, etc), how do you typically pay for that ticket?
Cash
76%
Credit/debit
20%
Check
4%
Closed to responses | 201 Responses
Skagit County Poll:
If you primarily purchase a punch card (vehicle, passenger, etc), how do you typically pay for that ticket?
Credit/Debit
81%
Check
13%
Cash
6%
Closed to responses | 220 Responses
Skagit County Poll:
Would you buy a single ferry ticket or punch card from your cell phone or tablet?
Yes
71%
No
29%
Closed to responses | 277 Responses
Skagit County Poll:
Would you buy a single ferry ticket from an automated machine?
Yes
80%
No
20%
Closed to responses | 269 Responses

Now we're going to talk about the future...

Skagit County Poll:
The new ferry will be larger than the current vessel. With that in mind, do you think it’s important for the new ferry to still make two round-trips per hour?
Yes
73%
Not sure
18%
No
10%
Closed to responses | 285 Responses
Skagit County Poll:
If Skagit County were to adjust the loading procedures of the NEW ferry, please rank the following adjustments in order of importance:
Load passengers and vehicles at the same time
84%
Two vehicle queueing lanes on the Anacortes side (adjacent to the marina)
70%
Sell/validate tickets on vessel rather than in queue
73%
Install electronic readerboard to explain loading procedures
60%
Closed to responses | 128 Responses