East Link Connections April 2021 Survey

Help plan the future of transit on the Eastside, tell us how to improve connections throughout the Eastside as Link light rail service expands through 2024. 

About the Project

East Link Connections is a King County Metro and Sound Transit coordinated, co-led process for improving transit connections throughout the Eastside as Link light rail service expands through 2024. The purpose of the project is to implement a coordinated regional transit network on the Eastside that gets people where they need and want to go.

Project goals:

Improve mobility for priority populations, as defined by Metro’s Mobility Framework, including un(der)served populations
Equitably inform, engage, and empower current and potential customers
Deliver integrated service that responds to Link expansion

Minimize duplication of bus service with Link

Improve connections to Link

Be consistent with Metro Connects, and current and future mobility needs

Helpful terms:

Peak: 5AM - 9AM and 3PM - 7PM. These are the times of day Metro and Sound Transit sees the most riders, usually regular commuting times Monday through Friday.

Off-Peak: 9AM - 3PM and 7PM - 5AM. These are the times of day Metro and Sound Transit sees the fewest riders. It includes the midday, the very early morning, the late evening to night, and weekends.

Frequent: The bus comes every 15 minutes or less during peak periods and every 30 minutes or less during off-peak periods.

Transfer: When you take more than one bus, light rail, or train to get to your destination

Link: Sound Transit operated light rail service

Thank you for taking the time to provide your experiences, comments, and feedback about transit on the Eastside. Learn more about the project and get involved at www.kingcounty.gov/metro/eastlink If you have any questions please contact the East Link Engagement Team at haveasay@kingcounty.gov or (206) 263-1939 

* What is your zip code?

* Prior to COVID-19, how often did you use public transit in King County (including bus, light rail, Access paratransit, Sounder, water taxi) per week?

We are defining "prior to COVID-19" as the time before March 1, 2020.

Rarely: A few times per year

Sometimes: A few times per month

Occasionally: 1 to 3 days a week

Often: 4 to 5 days a week

Frequently: 6 or more days a week

Never: do not use public transit

Other

Closed to responses

* In the last 3 months, how often have you used public transit in King County (including bus, light rail, Access paratransit, Sounder, water taxi) per week?

From February 1, 2020 to today.

Rarely: A few times per year

Sometimes: A few times per month

Occasionally: 1 to 3 days a week

Often: 4 to 5 days a week

Frequently: 6 or more days a week

Never: do not use public transit

Other

Closed to responses

* Please check any and all transit routes you rode prior to COVID-19.

Prior to COVID-19 is the time before March 1, 2020.

111

114

167

204

212

214

216

217

218

219

221

224

225

226

232

237

240

241

245

246

249

250

252

257

268

269

271

311

342

541

542

544

545

550

554

555

556

630

B Line

930

931

Access

None of these routes

Closed to responses

* What types of places do you currently use transit most often to get to?

Please select up to 4 of your most frequent places.

Work

School including for yourself and/or escorting family members

Shopping including grocery and retail

Entertainment including restaurants, music venues, sporting events, clubs, and theaters

Recreation including playgrounds, parks, trails, pools, golf, tennis, field sports, and/or dog parks

Medical and other personal care appointments

Services including social services, library, food banks, community/youth centers, legal, and/or banking

Social including meeting friends, religious, community groups, civic organizations, service clubs, support groups, and/or volunteering

I am not using transit

Other

Closed to responses

* How satisfied are you with service on routes you are currently riding and routes you rode before COVID-19?

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

Other

Closed to responses

What do you like about the service?

Closed for Comments

What could be improved with the service?

Closed for Comments

If you travel on the Eastside, please tell us what are the biggest barriers to you taking transit for those trips? (check all that apply)

Transit takes to long to get where I'm going

Transfers between buses take too long or are difficult for me

Transit does not get me to the places I need to go

Transit is not available at the time of day I need it

Transit is not available on the days of the week I need it

Amount of time I must wait for the bus (frequency of service)

The distance from the stop to my origin or destination is too far

I don't feel safe waiting at the transit stop

Walking or biking to the stop doesn't feel safe/comfortable for me

There's no place to lock my bike

There's no place I can count on to park my car

Alternatives are cheaper

I don't travel on the Eastside

Other

Closed to responses

* Are you familiar with Sound Transit's East Link Extension (East Link) project opening in 2023?

East Link Extension, which will be known as the Link 2 Line, will be fourteen miles long and includes 10 stations from Seattle's International District to Judkins Park, across I-90 to Mercer Island and South Bellevue, and through downtown Bellevue and the Bel-Red area to Redmond Technology Station.

Yes

Somewhat

Closed to responses

* Are you familiar with Sound Transit's Downtown Redmond Link Extension opening in 2024?

The Downtown Redmond Link Extension adds two new light rail stations in 2024 to the Link 2 Line in southeast Redmond, serving Marymoor Village, and in the downtown residential and retail core.

Yes

Somewhat

Closed to responses

* When East Link and the Downtown Redmond Link Extension, known as the Link 2 Line, open 2023 and 2024 respectively, how often do you think you will use public transit in King County (including bus, light rail, Access paratransit, Sounder, water taxi) per week?

Rarely: A few times per year

Sometimes: A few times per month

Occasionally: 1 to 3 days a week

Often: 4 to 5 days a week

Frequently: 6 or more days a week

Never: I do not use public transit

Other

Closed to responses

Once East Link Extension and Downtown Redmond Link Extension open in 2023 and 2024, what areas do you think you will be regularly travelling to on the Eastside and when? (check all that apply)

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Once East Link Extension and Downtown Redmond Link Extension open in 2023 and 2024, what areas do you think you will be regularly travelling to on the North/East King County and when? (check all that apply)

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Once East Link Extension and Downtown Redmond Link Extension open in 2023 and 2024, what areas around Seattle do you think you will be regularly travelling to and when? (check all that apply)

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Once East Link Extension and Downtown Redmond Link Extension open in 2023 and 2024, what areas around South King County, other cities, and/or counties do you think you will be regularly travelling to and when? (check all that apply)

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Where else would you like to go using transit not listed above?

Closed for Comments

* Once the Link 2 Line opens, what types of places do you think you will use transit the most to get to?

Please select up to 4 of your most frequent places.

Work

School including for yourself and/or escorting family members

Shopping including grocery and retail

Entertainment including restaurants, music venues, sporting events, clubs, and theaters

Recreation including playgrounds, parks, trails, pools, golf, tennis, field sports, and/or dog parks

Medical and other personal care appointments

Services including social services, library, food banks, community/youth centers, legal, and/or banking

Social including meeting friends, religious, community groups, civic organizations, service clubs, support groups, and/or volunteering

I will not be using transit

Other

Closed to responses

* When you ride transit, how do you most often pay your fare?

Cash on the bus

ORCA card that I reload with my own funds

ORCA card my school or employer provides

ORCA LIFT Card

Regional Reduced Fare Permit (RRFP)

Mobile App

I do not use transit

Closed to responses

What is the maximum amount of time you would be willing to wait to transfer between buses or between bus and light rail?

Up to 5 minutes

5 – 7 minutes

7 – 12 minutes

15 minutes or more

Closed to responses

Once the Link 2 Line, opens, what are the maximum number of transfers you would take to get to your destination?

Closed to responses

Once East Link Extension and Downtown Redmond Link Extension, known as the Link 2 Line, is open for service, what are you looking forward to about connecting to the new Link service via bus, train, bike, car or walking/rolling? (check all that apply)

Reliability of Link service

More service available throughout the day (5am – 11 pm)

More direct connections to new locations like SeaTac airport, UW, Northgate, and Downtown Seattle

Faster travel times to get me where I want to go

I can take my bike on light rail and the bus

I will not have to drive my car

I will have more transit options

Other

Closed to responses

Once East Link Extension and Downtown Redmond Link Extension, known as the Link 2 Line, is open for service, what are your concerns about connecting to the new Link service via bus, train, bike, car or walking/rolling? (check all that apply)

Transit takes too long to get where I'm going

Transfers between buses take too long or are difficult for me

Reliability of Link service

Alternatives are cheaper

There's no place I can count on to park my car

Transit does not get me to the places I need to go

Transit is not available at the time of day I need it

Transit is not available on the days of the week I need it

Amount of time I must wait for the bus (frequency of service)

The distance from the stop to my origin or destination is too far

I don't feel safe waiting at the transit stop

Walking or biking to the stop doesn't feel safe/comfortable for me

There's no place to lock my bike

Other

Closed to responses

Other comments or feedback?

Closed for Comments

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East Link Connections April 2021 Survey

East Link Connections April 2021 Survey

Question title

* What is your zip code?

Question title

* Prior to COVID-19, how often did you use public transit in King County (including bus, light rail, Access paratransit, Sounder, water taxi) per week?

Question title

* In the last 3 months, how often have you used public transit in King County (including bus, light rail, Access paratransit, Sounder, water taxi) per week?

Question title

* Please check any and all transit routes you rode prior to COVID-19.

Question title

* What types of places do you currently use transit most often to get to?

Question title

* How satisfied are you with service on routes you are currently riding and routes you rode before COVID-19?

Question title

What do you like about the service?

Question title

What could be improved with the service?

Question title

If you travel on the Eastside, please tell us what are the biggest barriers to you taking transit for those trips? (check all that apply)

Question title

* Are you familiar with Sound Transit's East Link Extension (East Link) project opening in 2023?

Question title

* Are you familiar with Sound Transit's Downtown Redmond Link Extension opening in 2024?

Question title

* When East Link and the Downtown Redmond Link Extension, known as the Link 2 Line, open 2023 and 2024 respectively, how often do you think you will use public transit in King County (including bus, light rail, Access paratransit, Sounder, water taxi) per week?

Question title

Once East Link Extension and Downtown Redmond Link Extension open in 2023 and 2024, what areas do you think you will be regularly travelling to on the Eastside and when? (check all that apply)

Question title

Once East Link Extension and Downtown Redmond Link Extension open in 2023 and 2024, what areas do you think you will be regularly travelling to on the North/East King County and when? (check all that apply)

Question title

Once East Link Extension and Downtown Redmond Link Extension open in 2023 and 2024, what areas around Seattle do you think you will be regularly travelling to and when? (check all that apply)

Question title

Once East Link Extension and Downtown Redmond Link Extension open in 2023 and 2024, what areas around South King County, other cities, and/or counties do you think you will be regularly travelling to and when? (check all that apply)

Question title

Where else would you like to go using transit not listed above?

Question title

* Once the Link 2 Line opens, what types of places do you think you will use transit the most to get to?

Question title

* When you ride transit, how do you most often pay your fare?

Question title

What is the maximum amount of time you would be willing to wait to transfer between buses or between bus and light rail?

Question title

Once the Link 2 Line, opens, what are the maximum number of transfers you would take to get to your destination?

Question title

Once East Link Extension and Downtown Redmond Link Extension, known as the Link 2 Line, is open for service, what are you looking forward to about connecting to the new Link service via bus, train, bike, car or walking/rolling? (check all that apply)

Question title

Once East Link Extension and Downtown Redmond Link Extension, known as the Link 2 Line, is open for service, what are your concerns about connecting to the new Link service via bus, train, bike, car or walking/rolling? (check all that apply)

Question title

Other comments or feedback?