- Route 6 has severe on-time performance issues, particularly during afternoon peak times.
- Route 6 would be simplified by having one consistent alignment connecting Duke, the Crest Street neighborhood, and Durham Station. The route simplification would address the on-time performance issues. Route 6 would operate every 30 minutes on weekdays and Saturdays, and hourly on Sundays and evenings.
- A restructured Route 11 would provide service to American Village. However, service would no longer be provided to Bennett Place.