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Guemes Ferry Operations & Service Survey

Guemes Ferry Operations & Service Survey

How can we make your ferry experience better?

 

We're working with BERK Consulting & KPFF Consulting Engineers to study possible system improvements that address issues identified by the ferry community. Once we understand what you are most interested in, we will look at the operational and cost implications of the preferred options.  

 

BERK and KPFF’s work will result in two packages of system improvement options (both prioritize maintaining two round-trips per hour). 

  • Package 1: Service improvements that can be attained with minimum investment

  • Package 2: Additional service improvements that come at a higher cost 

 

Future opportunities for feedback will be a November 7 public forum and a second online survey this fall. Once the study is complete, we will present the packages to the County Commissioners in January 2020.   

About the survey - open until September 15

There are a total of 5 questions; ideally participants would respond to all of them. There are both multiple choice and ranking questions.

 

For the multiple choice questions, simply select your responses. You will be prompted to confirm your response if the question allows more than one answer. You will know your response has been submitted when you see "You responded" at the bottom of each question. 

 

For the ranking questions, you are asked to prioritize options. Move your top priorities into the "YOUR TOP PRIORITY" box by clicking or dragging and dropping. Your selection will turn blue. Continue to rank as many options as you choose.

 

When you are finished with the survey, click "Complete" at the bottom of the page. If you've missed any required questions, you will receive a message indicating your survey is incomplete.

 

You can also share your thoughts & ideas; comments are anonymous and visible to all survey takers. Results will be revealed after the close of the survey. Thank you for taking time to submit your input.

* Where do you live? (Select one.)
Guemes Island (full-time)
Guemes Island (part-time/seasonal)
Anacortes
Burlington
Mt. Vernon
Sedro-Woolley
Skagit County/Other
Outside Skagit County
Closed to responses
* How do you primarily use the ferry? (Select one.)
Most of the time I am in a vehicle.
Most of the time I walk on.
Most of the time I ride my bicycle.
I don't ride the ferry very often.
Closed to responses
The following options have been suggested by the ferry community. We will pursue those with sufficient public interest. Which options should we analyze further? (Select one or multiple.)
Reduce number of fare categories.
Introduce a small vehicle (under 14') fare.
Do not charge for walk-ons (but raise vehicle fares to cover revenue loss).
Remove peak/nonpeak fare difference.
Eliminate midday (11:15 a.m. to 1:00 p.m.) service gap.
Eliminate evening service gaps.
Add later weekday evening runs.
Add midnight runs on Friday and Saturday.
Offer online pre-sales for punch cards.
Improve mobile point-of-sale system or barcode scanning technology.
Add a walk-up vending kiosk.
Add a drive-up tollbooth.
Closed to responses
There are trade-offs among many criteria (for example, high levels of service often come with high costs). How should we prioritize among these criteria?

Instructions: Move your top priorities into the "YOUR TOP PRIORITY" box by clicking or dragging. Your selection will turn blue. Continue to rank as many options as you choose.

Closed to responses
Please share other feedback, questions or concerns.
Closed for Comments
The ferry system has a limited budget every year. If you were prioritizing how to spend that budget, what would be your goals?

Instructions: Move your top priorities into the "YOUR TOP PRIORITY" box by clicking or dragging. Your selection will turn blue. Continue to rank as many options as you choose.

Closed to responses