Skip Navigation

The project logo ADA Transition Plan Survey

The project logo ADA Transition Plan Survey

Close the GAP logo

Individual using a mobility device on Charlotte Street in Asheville

This survey should take less than 10 minutes to complete.  Your response will help us develop a transition plan for the Public Rights-of-Way in Asheville.  This includes public streets, sidewalks, road crossings and pedestrian signals, greenways, bus stops, and on-street parking. We are calling this the ADA (Americans with Disabilities Act) Transition Plan, or Transition Plan for short.  More information on the ADA or Transition Plans is provided in the Background Information section (below right).  

Please call if you need help with any questions or need someone to read the questions to or input answers for you: Barb Mee, 828-232-4540. When you have completed this survey, please take the pedestrian and greenway specific survey. Thank you for your participation!

Note: This platform does not work well in Internet Explorer, so if you are having technical issues, please try a different internet browser.

To learn more about Close the GAP and Asheville's streets, sidewalks, greenways and more, check out this StoryMap.

* In what area of Asheville (or the region) do you live? By answering this question, it helps us make sure we are hearing from people across the City. We won't be able to identify your specific address.

You can enter the nearest cross streets in the boxes below; or, using the map, drag the blue point to Asheville and then zoom in and drag it to the approximate location where you live.
In what area of Asheville (or the region) do you work? If you are not working, you can skip this question.

You can enter the nearest cross streets in the boxes below; or, using the map, drag the blue point to Asheville and then zoom in and drag it to the approximate location where you live.
Rank your top five (5) items by order of importance. (Click your top selections and they will move above and turn blue. You can then drag the blue selections to order your priorities. Then click 'Confirm Priorities').
Think about the places you travel. Indicate the difficulty that sidewalk and curb ramp obstacles create as you move around Asheville.
Loading question...
How do you get around on an average day?
I walk or use a wheelchair or other mobility device to get around
I have a car and drive
I have a reliable automobile transportation option, for example, I use a service or have someone who can take me places
I use Mountain Mobility
I use Asheville's transit system (ART)
Other (please specify)
Select a response
Are there times when you would like to walk or use a mobility device to reach a destination, but you do not because the curb ramps, sidewalks and street crossings conditions present barriers? If so, please indicate your alternative transportation.
Yes and I have a car and can drive to places I cannot walk
Yes and I have a reliable transportation option, for example, I use a service or have someone who can take me places
Yes and I use Mountain Mobility
Yes and I use Asheville's transit system (ART)
No
Other (please specify)
Select a response
What routes/areas should the City prioritize for accessibility improvements? (Click your top selections and they will move above and turn blue. You can then drag the blue selections to order your priorities. Then click 'Confirm Priorities').
Tell us the places you would like to walk or use a mobility device to get to.
The City of Asheville is working to identify areas that are high priority for pedestrian facility repairs. Use the map or comment box below to show us specific locations that cause problems when traveling as a pedestrian (including use of mobility devices).

To draw a line or add a point, zoom in to your area of interest. Then click the button on the top right, 'Draw Line' or 'Add Point.' Then click on the map to create a line segment or point. When you are done adding points or lines, a comment box will appear; you can add notes to this box or if you make any errors you can click the 'X' on the top right of the comment box to delete and start over.
We encourage you to use the map; however, if it does not work for you, provide your answer here. Indicate the street/route name and beginning/end points. Please be as specific as possible.
I am an individual that has functional needs or disabilities affecting my ability to use the streets, sidewalks, trails, or transit system in Asheville. The things that affect me include: (Select all that apply)
Select a response
I am related to, or care for, an individual that has functional needs or disabilities affecting their ability to use the streets, sidewalks, trails, or transit system in Asheville. The things that affect them include: (Select all that apply)
Select a response
Please tell us if you use a smartphone to assist you with your travel as a pedestrian (including using mobility devices). If so, what services do you use? (Select all that apply).
Select a response
What are the most effective ways for you to receive information on upcoming events, announcements, projects, or general information about the ADA Transition Plan? (Select all that apply).
Select a response
What gender do you identify as? (Select all that apply).
Click to view results
What is your age?
Under 18
18-25
26-35
36-45
46-55
56-65
66-75
Over 75
Prefer not to answer
Click to view results
What is your race? (Select all that apply).
Click to view results
Are you of Hispanic, Latino/a/x, or of Spanish origin? (Select all that apply).
Click to view results
Please share your contact information. Survey participants who provide their name and email will be entered in a drawing to receive a $25 Ingles Gift Card, awarded after the survey has closed in December 2020.

Background Information

The Americans with Disabilities Act (ADA) of 1990 is a civil rights law that prohibits discrimination based on someone’s disability. Title II of the Act, requires cities and towns to have a plan to make accommodations for everyone. The City of Asheville is conducting an ADA Self-Evaluation and is developing a Transition Plan for the Public Rights-of-Way. Examples of public right-of-way include public streets, sidewalks, road crossings and pedestrian signals, greenways, bus stops, and on-street parking. We are calling this the ADA Transition Plan, or Transition Plan for short.

The overall goal of the Transition Plan is to remove barriers in Asheville’s public right of way so that pedestrians with disabilities can fully access all of the amenities the City has to offer.

  • Identify barriers that make it hard for people to travel and prioritize the areas that have the biggest impact.
  • Consider the methods to be used to make the improvements
  • Develop a schedule with benchmarks for barriers removal
  • Adopt a plan, schedule, and planning-level cost estimates to improve the pedestrian network.

When we say, accessibility, we mean, “your access to sidewalks, pedestrian street crossings, pedestrian signals, and other facilities for pedestrian circulation and use ”.  

Source: https://www.access-board.gov/guidelines-and-standards/streets-sidewalks/public-rights-of-way/proposed-rights-of-way-guidelines

Bush signs ADA Law in 1990

The Americans with Disabilities Act (ADA) was passed and signed into law by President George H.W. Bush on July 26, 1990.


Questions?

General Pedestrian Questions

Barb Mee, AICP, Pedestrian and Bicycle Coordinator
Transportation Department
City of Asheville
70 Court Plaza
Asheville, NC 28801
Telephone: 828-232-4540
Fax: 828-259-5686

Specific ADA Questions

Brad Stein, ADA Coordinator
Risk Management Division
City of Asheville
70 Court Plaza
Asheville, NC 28801
Telephone: 828-259-5687
Fax: 828-259-5686