Travel Tips: Passengers Can Expect Changes
It is essential that if you are flying amid the COVID-19 pandemic, that you know things are different now. There are steps you can take to ensure your travels are safe and enjoyable.
Before you arrive, download your boarding pass on your phone and check the real-time parking map for updates on parking. You can check via cltairport.com or use the CLT mobile app, which you can download for free in the Apple Store or Google Play.
Expect lines, arrive early. Sure, you have heard that Airport is not as busy as usual. Most people traveling during the pandemic are flying on the same or similarly timed flights. It is essential that you arrive early. Checkpoint wait times and open checkpoints will vary due to the challenges of social distancing in the Airport. Arrive at least two hours before domestic travel and three hours before flights with an international itinerary.
New TSA rules. TSA has several new rules now too. You can expect to see TSA officers wearing face coverings, gloves and protective eye wear more often. If you forgot your mandatory face covering, you can get one for free at the checkpoint podiums and the Visitors Information Center on Baggage Claim lower level.
Hang onto boarding passes. TSA now asks passengers to keep possession of their boarding passes. If you have not gone paperless yet, consider it. Now, instead of handing your boarding pass to a TSA officer at the travel document podium, travelers should place their boarding pass (paper or electronic) on the boarding pass reader. After scanning, travelers should hold their boarding pass up and facing the TSA officer to allow the officer to see it.
Pack smart. Passengers should take extra care to ensure that they do not have any prohibited items, such as liquids, gels or aerosols in quantities greater than 3.4 ounces, in their carry-on bags (water bottles, shampoo). Any prohibited item can slow down the screening process for you and your fellow travelers.
Hand sanitizer allowed. In response to COVID-19, TSA is allowing one liquid hand sanitizer container, up to 12 ounces per passenger, in carry-on bags. Passengers are required to remove the hand sanitizer from the carry-on bag before being submitted for X-ray screening.
ID Changes. If your driver's license or state-issued ID expired on or after March 1, 2020, you may still use it as acceptable identification at the checkpoint. TSA will accept expired driver’s licenses or state-issued ID a year after expiration or 60 days after the duration of the pandemic emergency, whichever is longer. Read more about REAL ID below.