Next week is going to be cold and we should all prepare.
The City, County and partners strongly urge all residents to prepare for cold weather by remembering the Four Ps: People, Pets, Plants & Pipes.
PEOPLE
Keep warm and dress in layers. Check on family, friends and neighbors who may be more vulnerable to this week’s cold weather or may not have access to housing and heating, including the elderly and those with special needs.
The San Antonio Fire Department recommends:
- Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
- Install and maintain CO (carbon monoxide) alarms to avoid the risk of CO poisoning.
- Never use your oven to heat your home.
- Never use a generator indoors.
- Always plug portable heaters directly into a wall socket (no power strips).
- Remember to turn portable heaters off when leaving the room or going to bed.
- Never leave children unattended in a room with a space heater.
- Test smoke alarms at least once a month.
311 Customer Service is open from Monday through Sunday from 7 a.m. to 7 p.m., and until 11pm for urgent requests. For the Martin Luther King Jr. Holiday (Monday, January 15), 311 will operate from 8 a.m.- 5p.m. and until 11 p.m. for urgent requests. Residents may call 311 (210-207-6000) or use the 311 SA mobile app.
Unsheltered Populations
The City of San Antonio’s Department of Human Services is working with nonprofit partners to prepare additional temporary overnight shelter space for the unsheltered population. In addition to expanded capacity at Haven for Hope and Salvation Army, temporary shelter partners include Communities Under the Bridge, Corazon San Antonio, and Sold Out Believers Church.
Human Services and nonprofit partners began providing outreach this week to known homeless encampments alerting people of impending cold weather. Outreach partners include SAMMinistries, Corazon San Antonio, Catholic Charities, Christian Assistance Ministries, and Haven for Hope. Outreach will continue through the cold weather event and include transportation to shelter as well as cold weather supplies.
DHS street outreach will operate extended hours on Sunday evening from 2 p.m. to 10 p.m. and Monday and Tuesday from 7 a.m. to 10 p.m. The Homeless Connections Hotline (210-207-1799) will also be available during those extended hours to provide up-to-date shelter information and to connect unsheltered individuals to street outreach. Partner coordination and communication is provided by Close to Home, who will also publish resources through the weather event.
Daytime Warming Centers
The City of San Antonio will open 14 facilities on the MLK Holiday Monday, January 15 from 9 a.m. to 5 p.m. These facilities include libraries and parks facilities. All the City facilities will resume normal operating hours on Tuesday, January 16th through the rest of the week. The latest information on these locations is available at saoemprepare.com.
These locations are used as places for residents to stay warm. Anyone coming to these locations should bring clothes, supplies and medicine. The centers are accessible and inclusive.
- Central Library (600 Soledad St, San Antonio, TX 78205)
- Schaefer Library (6322 US Hwy 87E, San Antonio, TX 78222)
- Mission Library (3134 Roosevelt Ave, San Antonio, TX 78214)
- Cortez Library (2803 Hunter Blvd, San Antonio, TX 78224)
- Bazan Library (2200 W Commerce St, San Antonio, TX 78207)
- Guerra Library (7978 W Military Dr, San Antonio, TX 78227)
- Maverick Library (8700 Mystic Park, San Antonio, TX 78254)
- Igo Library (13330 Kyle Seale Pkwy, San Antonio, TX 78249)
- Encino Library (2515 E Evans Road, San Antonio, TX 78259)
- Thousand Oaks Library (4618 Thousand Oaks, San Antonio, TX 78233)
- Tobin Community Center (1900 W Martin St, San Antonio, TX 78207)
- Harlandale Community Center (7227 Briar Pl, San Antonio, TX 78221)
- Cuellar Community Center (5626 San Fernando St., San Antonio, TX 78237)
- Hamilton Community Center (10700 Nacogdoches Rd, San Antonio, TX 78217)
VIA passengers may travel fare-free to or from these locations. Passengers using VIA bus service or VIA Link should alert the bus operator when boarding; VIAtrans passengers should alert the reservation agent when booking a VIAtrans trip.
Overnight Resiliency Centers
The City will operate six resilience hubs beginning Sunday night at 9 p.m. through Wednesday morning at 8 a.m. These locations are safe, accessible, and equitable facilities where residents can obtain information and resources in times of need. These locations will have access to basic needs/supplies, shelter from the severe cold, access to power & device charging and free wi-fi. Anyone coming to these locations should bring clothes, supplies and medicine.
The six locations are:
- Normoyle Senior Center (700 Culberson Avenue, San Antonio, TX 78225)
- Northeast Senior Center (4135 Thousand Oaks Drive, San Antonio, TX 78217)
- Southside Lions Senior Center (3303 Pecan Valley Drive, San Antonio, TX 78210)
- Garza Community Center (1450 Mira Vista, San Antonio, TX 78228)
- Copernicus Community Center (5003 Lord Rd, San Antonio, TX 78220)
- Miller’s Pond Community Center (6175 Old Pearsall Rd, San Antonio, TX 78242)
Kennels will be available in a separate area of these locations for pets.
County Overnight Warming Centers
Bexar County will operate five overnight warming centers beginning Sunday night at 9 p.m. through Wednesday morning at 8 a.m.
- Lighthouse Church Temple (8201 Old Pearsall Road, San Antonio, TX 78252)
- OuterWest Community Church (12280 Alamo Ranch Pkwy, San Antonio, TX 78253)
- St. Padre Pio Catholic Church (3843 Bulverde Pkwy, San Antonio, TX 78259)
- Christ the King Lutheran Church (1129 Pat booker Road, Universal City, TX 78148)
- Elmendorf Community Library (203 Bexar Ave, Elmendorf, TX 78112)
For any other updates, you can follow the County’s website at https://www.bexar.org/.
Rental Property Tips
Landlords are obligated to maintain their rental properties to the minimum standards set by the San Antonio Property Maintenance Code (Sec 6-52). Heating equipment must be able to maintain a minimum inside temperature of 60 degrees Fahrenheit (measured three feet above the floor). To report suspected violations, call 311 (210-207-6000).
PETS
With freezing temperatures expected, it is best to take precautionary steps now to protect your four-legged family members.
- Bring pets inside. Pets (especially cats) are safer indoors. If you cannot have your pet inside the house, bring them in the garage, purchase an insulated doghouse, or build a protective enclosure that shields them from the elements and gives them a safe, warm place to rest.
- Certain pets are more vulnerable to cold temperatures than others. Shorthaired dogs, very young or old dogs, and all cats should not be left outside during winter months. Shorthaired dogs may benefit from a sweater while outside.
- Pets who spend much of their day outdoors will need some extra food as it gets colder because they use up more energy trying to stay warm. Please make sure your pet is still getting daily exercise if they are prone to weight gain.
- Always provide fresh, clean water regardless of the season. Check water daily and clean bowls regularly to prevent algae growth.
- Be mindful of your pets while preparing your car for winter conditions. Antifreeze is deadly to pets who are attracted to its sweet taste. Store all chemicals out of reach, especially if you are going to bring your pets into the garage on cold nights.
- Before heading out to warm up the car, bang on the hood a time or two. A warm engine can be a welcome spot for a cold cat and the noise should scare them away before you start the engine.
State law dictates dogs cannot be tethered with any size chain at any time; it also states dogs cannot be left outdoors restrained and unattended in the case of officially defined extreme weather or situations in which an animal is in severe distress including conditions in which the actual or effective outdoor temperature is below 32 degrees Fahrenheit.
Potential violators can face impoundment of their pet, fines up to $2,000 and 180 days in jail for repeat offenders. To report suspected violations, call 311 (210-207-6000). Before heading out to warm up the car, bang on the hood a time or two. A warm engine can be a welcome spot for a cold cat and the noise should scare them away before you start the engine.
PLANTS
Plants may need to be covered or brought inside to avoid frost damage.
PIPES
San Antonio Water System (SAWS) reminds residents to prepare for the hard freeze by protecting pipes (YouTube: https://youtu.be/zzsRtxZ42-A?si=zAW4QbgV9bxKtebP):
- If you live in a home with pier & beam construction or prefab or mobile home construction, insulate exposed pipes in the crawl space with store bought foam or fiberglass insulation sleeves. Or you can use old rags, bags, and tape to protect your pipes.
- If your home has plumbing in cabinets on outside walls without insulation, leave the cabinet doors open to allow warmer indoor air to circulate.
- Disconnect anything connected to a hose bib. Also, cover hose bibs and any other exposed pipes with foam insulation and faucet protectors, but even wrapping pipes with rags or newspapers will do.
- Turn off irrigation systems at the shut-off valve. https://youtu.be/O2LCmya0Hgc (In most cases there is no need to drain the system)
- During coldest temperatures, allow one internal faucet to slowly drip to keep water moving in your pipes.
- Know where your meter cutoff valve is. If pipes freeze, SAWS has created a video on how to turn off water at the meter: https://youtu.be/BYp_9JZQb3A (English)
SAWS has created a webpage with information in both English and Spanish to prepare for cold weather: saws.org/BeReady(English) or saws.org/Preparate (Spanish).
CPS Energy
CPS Energy is reminding customers to be ready for any scenario the weather may bring this winter. Because winter weather can change quickly, the best thing we can do is be prepared. Preparation can help us stay safe, and as part of the preparation, it’s also important to be mindful of your energy use to avoid high energy bills.
CPS Energy has completed the maintenance and planning needed to provide reliable service to the community this winter; however, winter weather often brings high wind speeds and freezing rain which can lead to downed powerlines and damaged equipment, resulting in outages. Please use these helpful tips and resources from CPS Energy to keep your family safe:
Prepare for Winter Weather Events
· Register through Manage My Account (MMA) to receive energy alerts from CPS Energy. Find out more by visiting: cpsenergy.com/alerts.
· Add/Update Emergency Contact Information through CPS Energy’s Manage My Account (MMA) portal, or by calling Customer Service at (210) 353-2222.
· Don’t wait or hesitate. Make a family emergency plan now. You can find plan ideas at ready.gov/plan.
· If you have medical equipment that requires electricity or medicine that needs refrigeration, check with your doctor when making your plan. · Follow CPS Energy on social media: Facebook, X (formally Twitter), Instagram, and LinkedIn. Also, look for their posts on the Nextdoor app.
· Gas safety is essential when keeping your home warm. To learn about the safe use of natural gas, visit CPS Energy’s Natural Gas Safety webpage.
During a Winter Weather Event
· Never use a generator, camp stove, charcoal grill, gasoline heater, or propane heater indoors. These items can start accidental fires, cause electric shock, and cause deadly carbon monoxide poisoning.
· If the cold is extreme, go to a designated place to stay warm if you can safely do so. These places to stay warm would be identified by the City of San Antonio and Bexar County. Remember, to stay indoors and off the roads when possible.
· Be extra cautious when outdoors in cold weather. Downed power lines can be hidden by trees or other debris. Always assume a downed power line is live. If you see a downed power line, stay away and call CPS Energy immediately at 210-353-4357 (HELP).
· Monitor available communication channels for emergency communications.
· Conserve energy if requested.
After a Weather Event
· Continue to monitor communication channels for current news and alerts.
· Only drive if necessary to keep the roads clear for emergency crews.
· Check your home for damage when it is safe to do so.
· Review your family emergency plan to determine if improvements can be made.
Stay Informed with our Color-Coded Notification Program The notification program consists of four, color-coded energy conservation levels. Each level guides customers to use simple conservation tips linked to the anticipated demand for energy. Each day, CPS Energy will communicate the conservation level through the company’s website, electronic billboard messages, social media, and various other public outreach efforts. Here’s a breakdown of the four levels:
· Green Days: Most days will be Green Days. These days encourage everyday conservation actions.
· Yellow Days: These days encourage additional conservation during hours when energy is used the most. CPS Energy will provide the time of day/evening when this conservation is encouraged. During winter, the expected conservation times are 6 a.m. to 10 a.m.
· Orange and Red Alerts: These levels will only be issued if the Electric Reliability Council of Texas (ERCOT), the statewide grid manager, declares grid reliability is at risk. If an Orange Alert is issued, customers should prepare for a possible power outage. During a Red Alert, controlled power outages are implemented, and customers should enact their personal preparedness plans.
Be Aware of Utility Scam Prevention
Utility scammers have been around for more than a decade, but in the last few years they’ve started to use more technologically sophisticated and intimidating strategies. As CPS Energy customers, please keep in mind that the energy company does not charge deposits to replace meters. CPS Energy will never call demanding payment or threaten disconnection. Do not be fooled by these scammers and avoid taking actions that are different from the normal ways you’ve done business with CPS Energy.
If you are at all suspicious or have questions after being contacted by someone claiming to be a CPS Energy representative, you can always call (210) 353-2222. You can also report utility service theft by clicking here.
Find additional weather tips, helpful videos, and other useful information on winter preparedness by visiting cpsenergy.com/wintersafety. Let’s prepare!
Click HERE for complete information regarding weather preparations.
