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Helpful Resources and Support Services

Due to the federal government shutdown, Supplemental Nutrition Assistance Program (SNAP) benefits are delayed starting Nov. 1. These resources can help you find nearby food pantries, meal sites, and emergency assistance programs. Stay up to date with Texas Health & Human Services food resources. 


 

Central Texas Food Bank

  • Visit the Central Texas Food Bank website CentralTexasFoodBank.org
  • Food distribution event will be held on Tuesday, November 4, from 5 - 7 p.m. at Nelson Field, 7105 Berkman Drive. 

Want to help? You can make a difference by donating or volunteering with the Central Texas Food Bank.

  • Donate at centraltexasfoodbank.org/get-involved/donate
  • Volunteer here: centraltexasfoodbank.org/get-involved/volunteer

United Way

  • Visit ConnectCTX.org to find up-to-date information on food, utilities, employment, transportation, child care, financial assistance, medical care, and more.

2-1-1 Texas

  • Call 2-1-1 or (877) 541-7905 
  • Visit Texas 211 online to connect with local resources and services.

El Buen Samaritano

The El Buen Samaritano food pantry offers emergency food assistance with nutritious food to families and individuals in Central Texas. 

  • Visit elbuen.org/wellness/food-pantry for accessing services

Additional Support for You

The Customer Assistance Program (CAP), administered by City of Austin Utilities, provides a suite of support services for community members experiencing financial hardship, serious medical conditions, or other vulnerabilities that may impact their ability to pay for or maintain utility services. 

If you are currently facing eviction, please visit Texas RioGrande Legal Aid or Volunteer Legal Services.

Get help at City of Austin Neighborhood Centers 
Austin Public Health Food Distribution Calendar 
Austin Climate Action and Resilience food access resources 
Travis County food pantry information

 

 

Community Connections Resource Fair

The Community Connections Resource Fair, hosted by the City of Austin, offers a free, fun-filled day for the whole family:

  • Enjoy free food, prizes and activities for the kids
  • Access health services and vaccinations
  • Interact with City of Austin departments
  • Connect with community agencies and local vendors
  • Discover resources to help lower your utility bill
  • Pick up groceries at the drive-thru food bank
  • Get a free bus pass to the event

The event takes place on Saturday, November 15 from 11 a.m. – 4 p.m. at Eastside Early College High School located at 900 Thompson St, Austin, TX 78702.

Learn more at AustinEnergy.com/CommunityConnections.

 
Helping Austinites Stay in Austin Banner
 

I Belong in Austin- Rental Assistance

With funding approved by Austin City Council, Austin Housing will distribute $4 million in emergency rental assistance beginning October 2025 through September 2026 (FY26). The I Belong in Austin (IBIA) rental assistance and eviction prevention program will continue its work to keep Austinites housed and prevent displacement for those earning at or below 80% of area median income (AMI).

El Buen Samaritano to continue supporting “I Belong in Austin” program

Applications are accepted the first through the seventh day of each month. The application portal for the I Belong In Austin (IBIA) rental assistance program is currently open through Friday, November 7 at 5 p.m. The application portal will open each month while funds are available to allow for an efficient and equitable program administration. A high volume of applications is anticipated. If applicants are not selected and assistance is still needed, applicants are encouraged to reapply when the portal reopens. 

Check eligibility and apply for assistance at austintexas.gov/rent.    

 

 

New Flood Insurance Assistance Program for Eligible Austin Homeowners

Pilot program seeks to reduce financial barriers to flood insurance in high-risk areas

Flooding can be financially devastating, and most homeowner policies don’t cover flood damage. Austin is teaming up with Del Valle Community Coalition on a pilot program to help eligible homeowners in high-risk areas pay for flood insurance. 

📅 Apply by December 31, 2025  (First-come, first-served while funds last) 

 

 

Do you rent or provide rental housing in Austin?

The City of Austin is studying rental fee disclosure to better understand how fees are communicated and what could make the process more transparent for prospective tenants and housing providers.

Take the survey and help shape future policies at SpeakUpAustin.org/RentalFees.

 

 

Central City District Plan

The Central City District Plan is a new 10-year blueprint that provides a renewed vision for Downtown.  It serves as a vital connector for existing plans, projects, and initiatives. The City of Austin is expanding that vision to include adjacent areas with similar character and context including the South Central Waterfront, Downtown, and the University of Texas/University Neighborhood Overlay areas.

We’re inviting community members and stakeholders to help shape the future of three of Austin’s most iconic areas. Together, we’ll build a shared vision that reflects our values and aspirations. Learn more at www.SpeakUpAustin.org/CentralCity.

Open House at ACC Rio Grande Campus

  • November 10, 2025, from 4 - 6:30 p.m.

Virtual Open House on Zoom

  • November 12, 2025, from 6 - 7:30 p.m.
 
Creating More Affordable Housing Banner
 

Honoring a Legacy: The Rebekah Senior Affordable Housing Community Opens in Austin

We celebrated the opening of The Rebekah, a 224-unit senior housing community for households earning between 30% and 60% median family income (MFI). Located in District 3 at 1320 Art Dilly Drive, the apartments consist of 92 efficiency units and 132 one-bedroom units. The Rebekah will offer supportive services for residents, including health and wellness education and screenings, financial planning, transportation services, food pantry resources, and regular social events.

City and community leaders participate in a ribbon-cutting ceremony at the Rebekah Baines Johnson Residential Center grand reopening.

Residents interested in calling the community home can learn more at www.rbjseniorhousing.org. 

 

 

Groundbreaking for The Works III: Supportive Housing for Youth Exiting Foster Care

We celebrated the groundbreaking of The Works III at Tillery, a 120-unit supportive housing community for youth exiting homelessness, including youth aging out of foster care and parenting youth. The site will be owned and operated by LifeWorks and developed by Capital A Housing. Construction is scheduled to begin in Fall 2025 and is anticipated to be completed in Winter 2027. 

The Works III at Tillery, located at 701 Tillery Street in District 3, will comprise studio, one-bedroom, and two-bedroom units available at 30% to 50% of the median family income (MFI). The majority of future residents will be drawn from the Coordinated Entry homelessness response system operated by ECHO. LifeWorks will provide intensive supportive services for all residents. 

For anyone experiencing homelessness in search of a stable place to live, please contact Austin ECHO (Ending Community Homelessness Coalition) for a Coordinated Assessment. Details and access information are available at www.austinecho.org/gethelp. 

 

 

Twelve100 Fall Festival Recap - A Night of Community and Celebration

The event was a wonderful success, sponsored by HEB Helping Here, with over 50 residents in attendance enjoying a festive evening filled with laughter, connection, and community spirit. Events like these are a testament to the power of thoughtful programming and strong partnerships. 

 

 

Industry SOMA Open House

Located at 1903 Keilbar Lane, near the intersection of Menchaca and William Cannon, the urban infill townhome development by Industry ATX and designed by the award-winning Mark Odom Studio, with construction by Citadel Development Group, offers modern design, thoughtful planning, and true affordability setting a new standard for accessible homeownership in Austin. Visit industrySOMA.com for more information.

  • Sunday, November 16 from 2 - 5 p.m. at 1903 Keilbar Lane

 

 
 
Austin Icon
 

We create & preserve housing opportunities to stabilize communities.

 

Contact us:

512-974-3100  |  AustinTexas.gov/Housing  |  Housing@AustinTexas.gov

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