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Let’s Prepare: CPS Energy encourages community to be prepared when temperatures drop this winter season
CPS Energy, your community-owned utility, is reminding customers to be ready for any scenario the weather may bring this winter. Because winter weather can change quickly, the best thing we can do is be prepared. Preparation can help us stay safe, and as part of the preparation, it’s also important to be mindful of your energy use to avoid high energy bills.
CPS Energy has completed the maintenance and planning needed to provide reliable service to the community this winter; however, winter weather often brings high wind speeds and freezing rain which can lead to downed powerlines and damaged equipment, resulting in outages. Please use these helpful tips and resources from CPS Energy to keep your family safe:
Prepare for Winter Weather Events
- Register through Manage My Account (MMA) to receive energy alerts from CPS Energy. Find out more by visiting: cpsenergy.com/alerts.
- Add/Update Emergency Contact Information through CPS Energy’s Manage My Account (MMA) portal, or by calling Customer Service at (210) 353-2222.
- Don’t wait or hesitate. Make a family emergency plan now. You can find plan ideas at ready.gov/plan.
- If you have medical equipment that requires electricity or medicine that needs refrigeration, check with your doctor when making your plan.
- Follow CPS Energy on social media: Facebook, X (formally Twitter), Instagram, and LinkedIn. Also, look for their posts on the Nextdoor app.
- Gas safety is essential when keeping your home warm. To learn about the safe use of natural gas, visit CPS Energy’s Natural Gas Safety webpage.
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Be Ready for the Unexpected Things you should know about…
Hard freeze? Cover Pipes Up!
Prepare and protect your pipes
If you live in a home with pier & beam construction or prefab or mobile home construction, insulate exposed pipes in the crawl space with store bought foam or fiberglass insulation sleeves. Or you can use old rags, bags, and tape to protect your pipes. If your home has plumbing in cabinets on outside walls without insulation, leave the cabinet doors open to allow warmer indoor air to circulate.
Outdoor pipes and equipment in San Antonio need to be insulated and covered. For hard freezes:
- If you have unheated areas like a garage or shed where appliances are located, plan ahead and insulate pipes to washing machines, water heaters, water softeners, etc. https://youtu.be/O2LCmya0Hgc
- Disconnect anything connected to a hose bib. Also cover hose bibs and any other exposed pipes.
- Turn off irrigation systems at the shut-off valve. https://youtu.be/O2LCmya0Hgc (In most cases there is no need to drain the system)
- Check that all in-ground valve boxes have covers or fill space with rags.
- Insulate above-ground backflow devices.
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Thank you to our friends at CPS Energy and SAWS for helping us remind customers to be prepared and stay informed this winter season. My office is here to assist you. You can call us at 210.207.0900 or respond to this email. Stay safe and keep warm!
Yours in Service
Dr. Sukh Kaur
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