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1. Which customer service representative(s) did you visit? (Please select all that apply.)

Site Engineer of the Day
Building Division Engineer of the Day
Customer Experience Team/Permit Application Assistance
Lobby Help Desk staff
I don't know or recall.
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2. What was the purpose of your visit? (Please select all that apply.)

I needed help with my permit application.
I had questions about my building plan, comments from the reviewer or inspection.
I wanted to know what I can do with my property or what limitations there are.
I wanted to check on the status of my pending permit, plan review or inspection.
Other (Please explain in a few words in the comments box below.)
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3. Was the representative able to resolve or assist you with your issue?

Yes
Partially
I was referred to another representative or department.
No
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4. Is there anything else you would like to tell us about how we can improve our in-person services?

Closed for Comments

Thank you for taking our survey.