JTA Proposed Systemwide Service Changes
JTA Proposed Systemwide Service Changes
2021 Proposed Systemwide Service Changes Virtual Public Engagement
JTA is hosting a week-long virtual public meeting/hearing from Monday, June 21 - Friday, July 9 to gather public comments on proposed systemwide service changes to take effect in late September and early October 2021. During this period, please review the proposed changes and submit comments in the survey below. You may also download the Rider Guide to Proposed Service Changes for your reference.
The proposed service changes and survey are divided into sections across the top to make it easier to find routes of interest. You may complete one tab and skip to others or follow the survey in order by selecting "Continue" at the end of each page. Contents of each tab are as follows:
- Overview: First page providing an overview of the proposed changes and information on how to review the maps provided.
- 103rd / Blanding: FCF Orange/Route 5/Route 30/Route 31/Route 16
- Normandy / Post: Route 14/Route 15/Route 32
- Amtrak: Route 3/Route 4
- University: Route 25/Route 33/University ReadiRide Zone
- Shuttles: Route 84/Route 85
- Express: Route 200/Route 205
Please submit your written comments after each route change description in the following tabs. You can also provide verbal comments by calling 1-855-925-2801 and entering code 4343.
We Value Your Input!
INTRODUCTION: ABOUT THE PROPOSED CHANGES
Why Are Changes Proposed?
COVID-19 has had an unprecedented effect on our region’s transit system, causing a significant drop in ridership in 2020 that is now slowly recovering.
Nevertheless, COVID-19 continues to present challenges for the transit system. The proposed service changes below seek to preserve as much of the existing service area as possible by trimming overlapping and closely-spaced service.
The Jacksonville Transportation Authority is therefore asking for public comments on the proposed service changes below:
What Changes Are Proposed?
Routes 3, 4, 14, 16, 25, 30, and 32 are proposed to be modified, while Routes 5, 15, 33, 84, 85, 200, and 205 are proposed to be discontinued. A new First Coast Flyer Orange Line will launch in Fall 2021, and a new Route 31 and new University ReadiRide Zone are also proposed.
What is the Timeline?
The timeline below shows the different steps in the service change process. The comment period closes on Tuesday, June 29, 2021 and the proposed service changes would take effect in Fall 2021.
- Tuesday, June 1, 2021: Proposed service changes announced
- Monday, June 21, 2021: Comment period opens: https://www.publicinput.com/jtaservicechanges
- Tuesday, June 29, 2021: Comment period closes
- Summer 2021: Comments reviewed and evaluated to help revise proposed service changes
- Fall 2021: Revised proposed service changes take effect
How Can I Provide Input and Feedback?
On this site you can:
- Watch a video about the proposed service changes
- Download and view a presentation explaining the proposed service changes
- Submit written comments about the proposed changes and share your thoughts
- Call 1-855-925-2801 and enter code 4343 to leave a voicemail with your comments
ABOUT THE COMPARISON MAPS
Before and After Comparisons
The Jacksonville Transportation Authority (JTA) has prepared before and after maps for all routes that are proposed to be modified or discontinued, along with short descriptions of what’s proposed to change and why.
What Do the Colors on the Maps Mean?
The colors on each map always refer to the following:
- A black line indicates the portion of an existing route that is not proposed to change.
- A dashed red line indicates the portion of an existing route that is proposed to be discontinued.
- A green line indicates a new extension or rerouting to an existing route.
- A gray line indicates alternative routes that would be available on the same streets or on nearby streets for any routes that are proposed to be discontinued.
- Any lines above that are hollow indicate branches.
- Dots indicate endpoints, mobility hubs, First Coast Flyer stations, park-and-rides, and other important points of interest.
Understanding Complicated Maps
If the proposed changes for any route seem a bit complicated or overwhelming, these three reading tricks help make the maps easier to understand:
- First, focus on everything in black and red to see only the existing route. Ignore anything in green and gray.
- Next, focus on everything in black and green to see only the proposed route. Ignore anything in red and gray.
Finally, if you are concerned about any portions proposed to be discontinued, focus on everything in red and gray to see only the alternative routes that would still be available nearby.