Bay Area Transportation Authority
Bay Area Transportation Authority
Link On-Demand Pilot | Customer Satisfaction Survey
Your feedback and answers to this survey will help BATA improve the Link On-Demand service to meet our community's needs. Participants who complete the survey can enter to win one of three Zoom Cards (worth $33.75) by entering their contact information at the end. Thank you in advance for taking the time to complete this survey!
Take another survey about Link On-Demand for the chance to receive one of twenty $100 Amazon Gift Cards!
BATA is partnering with a research team at the University of California, Berkeley, to learn more about your transportation choices and use of Link On-Demand.
Your response will help the UC Berkeley research team suggest strategies for BATA and other agencies across the country to continue improving their on-demand services to meet their communities' needs. The survey should take about 15 to 20 minutes to complete.
Click here to participate in the survey.
Gift card winners will be notified in June 2021. As the odds of winning depend on the number of people who take the survey, we cannot predict the likelihood of winning.