Community Engagement

The survey was available as an online survey from August 11, 2020 through September 10, 2020 through one survey platform. The survey was available online in English, Spanish, and American Sign Language
(ASL) and assistance was available to complete the form by contacting the City of San Antonio, Disability Access Office. The survey was completed using the Jotform platform and was verified to be compatible
with two screen-reading software systems. The survey was distributed through organizations serving the disability community, email distribution lists, and social media and website announcements.

DAO Survey page 1

DAO Survey page 2

DAO Survey page 3

DAO Survey page 5

DAO Survey page 6

DAO Survey page 7



The Grand Plan

See where we started and where we are now.

Community Engagement

We gathered your feedback from August 11, 2020 to September 10, 2020. We reviewed your input and presented our final report to City leadership.

Your Voice in Action

The purpose of this survey was to identify critical areas of concern for individuals with disabilities, their family members and caregivers, and organizations serving this community. The survey had two priorities:

•Determine the impacts of the COVID-19 pandemic on the disability community
•Gather suggestions on how to lessen the impact of the COVID-19 pandemic

Pandemic Lessons

The study provided valuable insights into the experiences of a subset of San Antonio residents that are likely reflective of what many others are experiencing. Equipped with this information, we can recommend tangible action steps that can address the concerns raised by survey respondents. (see full report)

Learn more about the project