Triangle Mobility Hub _ Updated Needs Assessment 2026

GoTriangle's proposed Triangle Mobility Hub (TMH) will serve as the anchor for regional connectivity in the Greater Triangle Region. The purpose of the TMH is to make public transit more accessible, frequent, safe, and reliable. The TMH will offer new connections between buses, paratransit, microtransit, rideshare services, and other future transportation options, such as Bus Rapid Transit (BRT), the Triangle Bikeway, and passenger rail, all in one convenient location. This new facility will enable GoTriangle to expand its bus service across the region, making it easier for people to access jobs, schools, healthcare, shopping, and recreation. With improved access to Research Triangle Park and surrounding communities, the TMH will deliver more accessible and sustainable travel options. For more information about the TMH project, please visit the project website at the following link: Triangle Mobility Hub (TMH)

Your feedback is an important part of the development process for the TMH project. Your answers to the questions below will inform implementation by project developers. Please contact publicengagement@gotriangle.org with any questions or for assistance with the survey. You can also contact the Regional Call Center at (919) 485-7433 for assistance. Thank you!

1) How do you currently use transit or other shared transportation options in the Triangle? (select all that apply)

I ride GoTriangle or local bus routes regularly (3+ times/week)

I ride occasionally (less than 3 times/week)

I use paratransit or demand-response service, such as GoTriangle ACCESS or GoDurham ACCESS

I use rideshare (Uber/Lyft) or microtransit services (Morrisville Smart Shuttle, etc.)

I walk, bike, or scoot to connect to transit

I don't currently use transit but would consider it if access or connections improved

Other (comment box below)

Closed to responses

2) How often do you visit the Regional Transit Center (RTC)?

Daily

A few times per week

A few times per month

Occasionally

Never

Closed to responses

2a) How do you travel to/from the Regional Transit Center (RTC)? (choose all that apply)

Take the bus

Drive alone

Walk

Uber/Lyft/Taxi

Carpool

Bicycle

Other (comment box below)

Closed to responses

2b) If you selected "Take the bus" in question 2a, please specify which route(s) you ride to/from the Regional Transit Center (RTC). (choose all that apply)

100

310

700

800

RDU Airport Shuttle

Morrisville Smart Shuttle

I do not take the bus to/from the RTC

Closed to responses

3) How familiar are you with the new Triangle Mobility Hub (TMH) project and its proposed location?

Very familiar: I've followed the planning process closely

Somewhat familiar: I've heard about it but don't know the details

Not familiar: This is the first I'm hearing about it

Closed to responses

4) What concerns do you have about the proposed Triangle Mobility Hub (TMH) on NC-54? (choose all that apply)

It will be harder to get to or from my home or job

It won't feel safe or easy to walk or bike there

It will be too far from places I need to go to (like stores, schools, or services)

There will be too much traffic, or it will feel crowded in that area

There won't be enough parking or places to be dropped off

It won't be easy to use with a wheelchair, walker, or stroller

I don't have any concerns

Other (comment box below)

Closed to responses

5) How would you rate the overall accessibility of the current Regional Transit Center (RTC)? (accessibility means how easy it is for people of all abilities to reach, enter, and use the RTC, including features like ramps and signage)

Excellent

Good

Neutral

Bad

Terrible

Closed to responses

6) How can the Triangle Mobility Hub make getting around easier for you? (rank in order from most helpful to least helpful)

Closed to responses

7) Which features will make the new Triangle Mobility Hub (TMH) more comfortable and useful for you? (rank in order from most useful to least useful)

Closed to responses

8) What is one idea, feature, or improvement that would make the proposed Triangle Mobility Hub (TMH) most useful for you? (comment box below)

Closed for Comments

To help ensure we are reaching all members of the community please consider answering the following optional demographic questions:

9) What is your age?

Under 18

18-25

26-35

36-45

46-55

56-65

66+

Closed to responses

10) What is your gender?

Female

Male

Other

I prefer not to answer

Closed to responses

11) What is your race/ethnicity?

American Indian or Alaska Native

Asian

Black or African American

Hispanic, Latino, or Spanish

Native Hawaiian or other Pacific Islander

White or Caucasian

Other

I prefer not to answer

Closed to responses

12) How many cars are available for drivers in your household to use?

4 or more

I prefer not to answer

Closed to responses

13) How many licensed drivers are there in your household?

3 or more

I prefer not to answer

Closed to responses

14) In which of the following categories does your total annual household income belong?

$19,999 or less

$20,000 to $34,999

$35,000 to $49,999

$50,000 to $74,999

$75,000 to $99,999

$100,000 to $124,999

$125,000 or more

I prefer not to answer

Closed to responses

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Triangle Mobility Hub _ Updated Needs Assessment 2026

Triangle Mobility Hub _ Updated Needs Assessment 2026

Question title

1) How do you currently use transit or other shared transportation options in the Triangle? (select all that apply)

Question title

2) How often do you visit the Regional Transit Center (RTC)?

Question title

2a) How do you travel to/from the Regional Transit Center (RTC)? (choose all that apply)

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2b) If you selected "Take the bus" in question 2a, please specify which route(s) you ride to/from the Regional Transit Center (RTC). (choose all that apply)

Question title

3) How familiar are you with the new Triangle Mobility Hub (TMH) project and its proposed location?

Question title

4) What concerns do you have about the proposed Triangle Mobility Hub (TMH) on NC-54? (choose all that apply)

Question title

5) How would you rate the overall accessibility of the current Regional Transit Center (RTC)? (accessibility means how easy it is for people of all abilities to reach, enter, and use the RTC, including features like ramps and signage)

Question title

6) How can the Triangle Mobility Hub make getting around easier for you? (rank in order from most helpful to least helpful)

Question title

7) Which features will make the new Triangle Mobility Hub (TMH) more comfortable and useful for you? (rank in order from most useful to least useful)

Question title

8) What is one idea, feature, or improvement that would make the proposed Triangle Mobility Hub (TMH) most useful for you? (comment box below)

Question title

9) What is your age?

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10) What is your gender?

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11) What is your race/ethnicity?

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12) How many cars are available for drivers in your household to use?

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13) How many licensed drivers are there in your household?

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14) In which of the following categories does your total annual household income belong?

5) How would you rate the overall accessibility of the current Regional Transit Center (RTC)? (accessibility means how easy it is for people of all abilities to reach, enter, and use the RTC, including features like ramps and signage)