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Hi folks. Amanda here with public input. We'll give everybody just a moment to join and we will get started very shortly. Thanks for joining today. It looks like I've got a few other viewers. So again, welcome to today's training on public meetings. You'll be viewing this meeting here, right here at public input.com/training. We do have some quick tips for registration and if you have any issue with live streaming, first register. Once you register, you should see the information or the video coming through here via live stream, just like I'm displaying. Now, this is a real live meeting demo. I am using a public input virtual public meeting in order to train you all today on meetings. So if you would notice, we do have a phone number option. This allows people to call in by phone and listen to the meeting and if you enable those options, you can also leave a recorded voicemail as well as join a live speaker cue.

We've got a text option so you can practice right now. If you'd like texting this number just above our meeting video, that's B 0 2 0 0 3 to 8 5 5 9 2 5 2 8 0 1. So that would display here in the chat. And if you could, if you're joining us, please say hello here in the chat. I know Cheryl's already done it. Thanks, Cheryl, appreciate you. But say hello here in the chat box. This is also where you're going to be able to ask questions throughout today's training. I see there's another probably three or four people watching, so we'd love to have you say hello here in the the chat just so we know that you are an at attendant.

Cheryl, if you're seeing the video, you're good to go. If not register, it sometimes is a small, small glitch that makes you do that second time. Let me see if it's happening. I'm just gonna refresh and double check that for you. So if you've already registered and you're seeing the video, you're good to go. If you have not and you're not seeing this video, definitely register and it looks like we don't have an issue with registration, so we're good to go. Hi Sheila. Hi Danika. Thank you. All right, welcome everybody. Appreciate you all doing that for me. So now you've got the practice. If you need to ask a question, I'm gonna repeat all this just in case a couple more folks join us just a little bit late, but that's how you do it. Just drop that question to the right next to the meeting video that you're seeing. You're also seeing live close captioning rate here, so we'll go through how to set that up as well today. But it is working automatically as long as I've got my phone bridge connected to my meeting. So we'll go through those steps, but I just wanted to point that out so that you can see that working and you can also translate the entire page, which I'm gonna do for you.

This is for Spanish. Let me find it. Come on, we'll go with Swedish. I can't find Spanish quick enough, but so you see that the entire page is now translated. They've been doing, hey, like IKEA does for Swedish and nearly instantaneously, my English speaking is being translated into Swedish here. So that is a really awesome feature that helps improve equitability for public meetings and go back to English and it does flip back and again, very quickly resumes English, closed captioning. So that is a really awesome option that you all now have If you want to use public meetings, I'm gonna go ahead and jump into our presentation. Let me bounce up to our first slide here and we will get started.

So again, thanks for joining us for our public meetings training. So before we get started, you don't need to be on camera for this session. You don't need to download any apps you're viewing this meeting today, just like the public would be viewing your public meeting. Just stay right where you are, public input.com/training. You are more than welcome to ask questions, excuse me, more than welcome to ask questions throughout today's training in the chat box. You all just tested that out for me. Appreciate you all for saying hi in the chat, but to the right of the meeting, if you're joining us a little bit late, you may ask your question or comment here and I will see it and work that in as quickly as I can or we'll address it towards the end. If you aren't familiar with me, I've done all of our trainings this year. I am Amanda with public input. I am the CS enablement manager and technical training.

So today we're gonna go through public meetings in which you're going to learn all about our meeting features for in person or virtual engagement. We do have this live virtual meeting providing a demo for you, and we'll go through the steps of setting this type of meeting up. Today you're seeing that live multi-lingual close captioning, and we will have a automatic meeting transcript available towards the end of this meeting, and we'll show you how you can edit those and share those with the public as well. We do have some additional training opportunities, I believe the next two. We've got the Public engagement hub and CRM reporting happening next week. Engagement Hub Tuesday CRM and reporting is Thursday. If you'd like to join us for either of those, if you haven't already, you are more than welcome to register for those meetings.

So we'll go through today. The benefits of hosting virtual versus hybrid or in person public meetings. You can definitely do both with that hybrid approach. We have a really wonderful tool in our knowledge base. It's the hybrid meetings guide, so we'll learn how to create that meeting, how to manage your meeting settings and avoid meeting interruptions. Some of you may have experienced that with letting the public join your Zoom or WebEx meeting previously collecting and responding to live meeting comments as well as using live polling, which is a really awesome feature that we offer. We'll go through the compatible virtual meeting software as well as live streaming services that you will need. So you're going to need a meeting service and a streaming service. We'll go through what those are and what your options are and enabling your phone capabilities, which includes automatic meeting transcription and that live multilingual close captioning. Again, time for q and a all throughout today's training, but I'll definitely stay on a bit afterwards to make sure we get all of our questions addressed.

We're kind of trying to get or virtual public meeting out of I vocabulary because a lot of folks have gone back to in-person meetings or they're doing that hybrid approach, which we definitely encourage, but if you do catch me saying ITM just stands for Virtual Public Meeting. It's not the only way to host a meeting, but with public input, you can certainly have a virtual element or choose to host a specific meeting completely virtually if you choose. First up, we're gonna talk about lowering barriers to entry, and if you've joined some of our other sessions, you've probably seen this graphic, but we're gonna hone in on those phone capabilities towards the bottom. So with public input, you may already know we offer an online survey platform. Those online surveys can be printed for those who don't have home internet or computers. You've got the ability to turn it into a text survey as well.

And then we have email that you can manage within a project. Kiosks play a really big role in meetings. Not only can you take a kiosks door to door and survey people in their home or as they step off the bus, but you can also set up a bank of kiosks at an event or at a meeting. Use it as a registration, sign up tablet or set up that bank of kiosks to survey people in the room. Maybe it's more of an open house or there's some time to mix and mingle and ask those questions beforehand. A user or a participant can walk up, take that survey and restart it for the next person behind them. Then we have our phone capabilities and those are gonna be the ability to listen to a meeting by phone, which is hugely important for those folks who don't have home computers or internet.

We've got a live speaker queue that allows people to call in. They can't interrupt your meeting. That speaker queue keeps them all in order. We've got recorded and transcribed comments. That's gonna be the voicemail element, automatic meeting, audio transcription and multilingual close captioning. And Danica, I did see your question, so I'm not gonna give this specific training, but we have the entire training recorded for you. I'll show you where that lives quickly just so we don't miss you if you have to step out. But if you just stay where you are, roll up, we have all of our recorded trainings here, including that public meeting training that we've covered, as well as a lot of really handy links for dependent on which type of services you wanna put together. So this will be super helpful and I recommend rewatching this video at a later time if you, if you have to jump off. And that goes for anybody, it's gonna be here at least for the long while until we get something in our LMS that is more kind of a choose your own adventure meetings guide, which would be learn at your own pace kind of course.

All right, sorry to jump out. We'll jump back in. So today I'm using Zoom and YouTube, so that's what I'm gonna go through. But we do have detailed guides on every possibility for either using Zoom and WebEx, or excuse me, Zoom and YouTube or Facebook or WebEx and YouTube or Facebook. There are a couple other options and you're not gonna see me use those today. I'll get more into them, but we do have the ability to use Microsoft Teams and Google Meet. Now with that, I wanna be extra cautious because those are going to be no streaming capabilities. So you actually have to involve a third piece of software, which is called obs. So that would be like a screen recording software that would share out the content as opposed to WebEx and Zoom, having it ingrained if you as an organization already use WebEx. That is good, that's great. We can definitely integrate with that. If you want to talk someone on your team into what software you're gonna be using, you haven't decided yet. Zoom is the easiest out of the box. That doesn't mean WebEx is difficult, but we'll show you the differences as we walk through this.

So here we have the requirements that you need to set up in Zoom first. So these are important because if you do open up your Zoom meeting and you haven't been approved by your Zoom or your account admin or you haven't set these up beforehand, you can't change them live. So that's why this is one small thing we have to get right before we ever do some meeting training or meeting testing dry runs with you before you're ready to go for the real thing. So there is a setting that says allow livestream, livestreaming meetings. So we highly recommend, I don't, I don't know which one you're gonna prefer or be allowed to use, but we highly recommend checking both Facebook and YouTube. You don't need to check this Workplace by Facebook. Public input does not integrate with that. Custom live streaming service would be the option to use if you don't have your own YouTube account and need to use public inputs YouTube account. There's one caveat there that would be that you can't edit your videos, but you can certainly live stream and get them on the internet on your page.

So Facebook and or YouTube and custom live streaming service need to be enabled. That is required. We highly suggest you can turn on the only, allow a numeric passcode option as well as turning off mute all participants when they join a meeting. You might be a little worried about that, but I will tell you now, your zoom meeting is gonna be the area where your council, your staff, the people who are hosting or presenting in the meeting are going to be, and only those people. You're not gonna share that zoom link out. So that's just gonna be shared amongst your coworkers staff, meeting staff, people who are presenting the meeting. So that means when they join, you really don't need to have them all muted or you can ask them all to mute beforehand. But if this mute all participants when they join a meeting is turned on, it's gonna mute your phone line, which is the recording option that we have for the speaker queue.

It's gonna be what gives you your transcription and records, all the audio, and then it's also going to be the piece that creates live multilingual close captioning. It's easy enough, but it's one more thing to remember to unmute that phone bridge because there's not a human on the phone line. So you can't physically do it without going back into public input and changing it sitting there. So if you just wanna make things easier on yourself, I recommend turning this off, but it might be a setting you aren't able to change. If you have an organization wide admin who's controlling these settings, another highly suggested option, I'd recommend turning off breakout rooms. If you're going to use breakout rooms, that is not compatible with public input for the way that our phone bridge works. We can't, can't record 3, 4, 5 different breakout rooms and have transcripts of those four you. So we don't offer compatibility with breakout rooms or Zoom events. Zoom events similar to, I think it's WebEx webinar, it provides two separate links. We needed the meeting to have one link so that our phone line can connect to it. So those are two things that don't work. We just need a regular plain old out of the box zoom meeting for this.

So once we make sure those things are enabled, these are those three check boxes we saw here, Facebook, YouTube, and custom live streaming service. When you open up a meeting, test this out right away. Once you're, once you adjust these settings, or once your IT person adjusts these settings for you, you're gonna see a bar that says, you know, mute share, screen chat, all those good things. And at the end there is a three dot button that should appear. If you don't have those three dots, something's not set up correctly. If you see those three dots, open up this menu and make sure you have live on Facebook, live on YouTube, and live on custom live streaming service. It is super rare that Facebook goes down or YouTube goes down, but it has happened once, way back in 2020 maybe in May. YouTube went down for three hours only on the west coast.

Then we remember earlier this year, Facebook went down for about 24 hours. Those are things out of our control. Super, super rare once again. But the reason why we want you to make sure you have both Facebook and YouTube enabled as well as this custom live streaming service option is to ensure you have a platform to pivot to if in case something happens, even if you just forget your YouTube login or your Facebook login, maybe you remember the other option you've got, you've got options there. So that is why we recommend enabling all three of those. All right, now we're gonna go through login steps, so public input.com. Sheila, I don't know if this is gonna help you. I saw your question. If you wanna follow along, this is gonna be harder to follow along with because you're not gonna have the links and the setup that I'm gonna be putting in there. So I've got a pre-set up Zoom meeting, which we're in. We're gonna put the pieces together, but yeah, I, I can't get you logged in if that's the issue, but we're gonna go through those login steps and then meeting setup steps.

All right, so public input.com, login and top right into your credentials here. And then gonna back out of that because now we need to go to our account. So we're on our dashboard. You can see all meetings scheduled here on the left, and this is kind of just some data points for you. You can go ahead if you'd like and authenticate your account, your WebEx, your Zoom, or your Microsoft Teams. What that does is it imports meetings that are already set up in Zoom, which is what we're seeing here. That way you don't have to remember meeting codes, you don't have to remember passwords, you don't have to copy and paste. You're just gonna choose from a dropdown menu or ask Zoom to create a meeting related to your public input meeting for you. So that is a nice option. You do need to authenticate individually, so you'd need to authenticate your account here.

If your coworker's helping you manage, they need to authenticate their account separately, just it's, it's one to one. We're gonna go back home. And so we do have projects listed here. Also, project groups can have meetings and then you're gonna see all events and meetings listed out over here on the right. If you don't already have meetings created, no worries, it'll just be blank. But I want to remind you all meetings always live within a project or project group. So if I click on this one, it's gonna take me to the meetings and offline tab for this project. So this is the page and survey tab where I would create questions or survey content. And this is the meetings and offline tab where meetings have been created under this project.

I am gonna go back and so we have some options here under create new item we can see we can go ahead and create a new project, project group, lots of other options or a new meeting, meeting series or board and commission meeting series and board and commission basically work the same way. It's just a list of meetings, no frills, no extra content, no explainer content, just a meeting and a meeting and a meeting. Maybe it's a weekly council meeting or a biweekly board meeting. Basically just a list of meetings. And so this is what that can look like. It'll say past events and this is an upcoming event or would've been meeting. Video will be hidden, kind of drunken on there, but that's great if you know you've got several meetings that recur as opposed to a few. One off meetings for multi-phase meetings around a singular project or event initiative.

Notice this meetings tab just has meetings, email, text, phone. We don't have any project content for a meeting series. A regular meeting on a project will look more like this. So what we're seeing is our banner image project description. Then we've got questions we can flip through. We're gonna jump straight to this public meetings tab and we wanna view what a real meeting's gonna look like. You're already seeing it, but if we scroll down just a little bit, this is what we're gonna be creating today. A meeting can just be hosted at the top of a page by default, or you can add it to your project layout just like this one's been. So this one's under its own tab or step within the project. A few important points here, we're just gonna go over this quickly. The public can watch and listen to the meeting via the live stream on the webpage.

They don't have to download any software. They can comment on the webpage itself via survey questions. If you've added those, they can live chat during the meeting with the meeting moderator and or others from the public. They can call in and listen to the meeting. They can call in and leave a voicemail, make a live comment. During the meeting, you have to give them permission to speak so they're not gonna interrupt. They can email with their comment to a special project inbox or to a meeting specific email and they can also text in a comment live.

And so just like we have our meeting, you've got those extreme, extremely important details right at the top, your meeting code there is an option for a pin free number. It does come at an additional cost. If you need that, you can reach out to your csm and yeah, we'll work with you on that. If you need a a pin free number, you can also set up agenda items and you'll see the ones with microphones. This meeting has passed, but if it's got a microphone, people will be able to register to speak on that specific item. It'd be green if this was an upcoming meeting as opposed to a pass meeting. So we'll play around with that today as well and show you what that can look like.

So back on our dashboard, if I create a new meeting, I'm gonna have to assign it to an existing project or it's gonna create a project for me. So just to make this a little easier, I'm just gonna create a new project this way. I'm gonna leave that set to allow anonymous. We're gonna have content and questions. That means I can add survey questions and explainer content. And if I want to, I can add tags. So this would be how people find my meeting. So if my meeting's about dog parks, click enter, that will help them search for it on that public portal. I see Sheila, you got to log in. Awesome.

Danica, yes, you can embed a public input page. We also have a meeting registration form, which I will get to. You can embed that as well. Pick your pinpoint for whereabouts you are, where your meeting's happening, and click create project. So now we land on the page and survey tab. So here I could create questions. We do that in our public engagement training, engagement hub training, but we're gonna jump straight to meetings on offline. And so we have some options here. We can add a meeting or event. This is where I would start blank meeting is what I'm gonna go with. Once you have a few meetings, you can choose to copy them or use a template.

So we have the name of the meeting also includes the project name. So if you need to change that, feel free to update that. And you don't have to put the date in it, I'm doing it just so we can see which one's which. But it's gonna happen on the date that you set here and that's gonna be visible as well. So if I want this meeting to happen at let's say one 40, I want to be extra sure this end time has a buffer. So normally it's about two hours when you auto set it. Notice my meeting was set for like 6 26, now it's 8 26. With the two hour buffer, even if I want this to go to tomorrow, I can do that. Once my meeting ends, I can come in and adjust the end time to the real end time. My time zone is default for the organization. So if you do work out of state or remotely for a different state, double check that time, time zone and make sure you've got that right for the residents who will be attending the meeting tags here are gonna help people find this specific meeting.

So you'd put your tag in, click enter. I am gonna remove that just cuz I don't need it. But tags would be very helpful when people are searching for meetings on a specific topic, whether it's a comp plan or b RT study, other planning issues, transit, whatever it may be. You've got a public description here and I'm just gonna write something quickly. So here I can use all of the options that are listed. This is what we call a content editor or W wig editor. What you see is what you get. I do wanna caution you, this is a lot like the description for your project. We don't recommend filling this area up because you wanna be extra careful that this is a couple lines about what this meeting is about. If you've got additional content, you can add that to a project content area. But the bigger this description is, the further away that very important information such as the phone, email, and text options are from the meeting video.

Then you've got the option to automatically display this on the project. Live site meeting portal and embedded listings, that's an option for you. More display options. We've got list on public portal, that means people will be able to find it on the public portal, which is that search option I've been mentioning. So if we go to meetings and events, we've got a search option and we can search for dog park meetings and we see one up here is for us for that. I forgot to enable text messaging. So I am going to scroll to the bottom save. So before we get started, forgive me, but just go to text. You can turn on enable SMS responses. This is gonna allow people to text in for your meeting, text in comments if you don't want that option, no worries. Phone's already enabled, but you'd wanna enable those phone options as well.

And we'll go back to our meeting. So we can click the title or we can click edit to jump back in to that full meeting panel. Sorry about that. More display options. So now we have the option for text message. It's no longer gray out. If you don't want text, you can uncheck that. But it is providing another way for the public to comment on the meeting comments. I'm gonna set those to public, but you've got a lot of options. If you do switch it to private, those options do shrink and then disabled. That's going to say don't accept comments. So you've got some options for when you wanna accept them always only during the event. Some of these other options here allow users to include attachments if you're collecting those. Collect name and email require name and email show commenters name publicly. That might be required. If it's a council meeting, participants can opt to keep their comments private. Usually if I'm doing public, I'll turn that off. You can display text responses publicly, voicemail response or voicemail transcriptions publicly so others can see those participants can flag comments for admin review. Use machine learning for toxic comments. That's important. That's Google AI doing that. And then you've got provide real time civility feedback and if you're choosing to limit individuals to a certain length of speaking, you may want to limit them to a certain number of characters for typing.

Next step, we have event registration, which is what you all use to join this meeting today. So we can enable that for this. If we wanna get a head count or a rough estimate of people who are interested or wanna speak at our meeting. This option is require registration to view event that was turned on for the meeting. This meeting you're joining today, I don't recommend it in general because that means anybody who makes it to this page, whether they make it early on time or a little bit late, they're not gonna be able to view the meeting video until they register for your meeting. That registration form sticks throughout the entirety of the meeting. So it is a barrier to entry, it's optional, but you can choose to enable that if you would like. We only do it so that we can make sure we have a head count for our training numbers.

Then we've got enabled speaker pre-registration. Notice that that little microphone we saw next to some agenda items. You've got a registration speaker limit as well as a deadline. If you wanna set a timeframe where there's a cutoff for speakers, then you've got a speak, excuse me, a meeting registration confirmation email. And so if we click customized emails, this is the email you'd be sending and this is the email you all got to remind you all of this training today if you registered previously. So it would send out immediately as a confirmation email and then it would send the same email out four hours prior to the meeting start. If you turn these on, now we see our registration field. So this is the information you want to collect. Notice we have email, phone, name, address, zip, whatever you think or if you wanna try to collect all of that, that's great.

There are a couple here, these are custom fields. Not everyone has these and that's okay, but make sure if you're requiring any of this that you check show first. Otherwise it's gonna be a box that they can't submit. They're not actually gonna be able to register If you do forget that. Also, not everyone has an email, not everyone has a phone. So that is a barrier to entry. The more things you require, the less likely you are to have a lot of meeting participants. You do have a custom registration form if you'd like to create one. And you can do that by clicking this button. It will take you to another project where you'll make your own registration questions. Then we have our conferencing service. It's for sure gonna be Zoom. Notice I have already authenticated my Zoom account, but if I hadn't, it would say authenticate your zoom account here. So you could also do that here or on that meetings page up on the left. So because I've authenticated, I can see all of my upcoming meetings here. Otherwise I'm gonna have to go to either my calendar event and copy this and the meeting passcode, which that has letters in it, so we're not gonna need it. We would just copy this out.

Sorry, bouncing between slides here and paste that in. Now I have seen it happen that some people forget to copy that last letter or they forget the H and https. So this does open up more likelihood of user error. So I definitely recommend authenticating your Zoom, WebEx or Microsoft Teams account if that's what you're using. And then of course you can just see existing meetings from the dropdown list or have it create a meeting automatically for you. So we also see this with WebEx. You'll see with WebEx I do say there are four different things to paste in. So if you do manage to get this wrong, the just even more likelihood as opposed to just the two items to paste in. And you notice this does say numeric password is optional. That means since our password has letters in it, we don't need it.

You wanna be sure that your conferencing options are set to public input.com. Manage teleconference. That means callers can listen to the meeting, leave those voice comments and join the speaker queue. So that is our option here. If you want a speaker queue, make sure it's enabled. This is all enabled by default. You can turn offer on the speaker queue position announcement or the updated estimated wait time if you're expecting a lot of callers enable conference recording. This is your transcription. If this is not checked, you won't have a transcription. This button will attempt to connect the phone bridge to your meeting as soon as you start that zoom meeting. Or well two to three minutes prior to your meeting's. Official start time, which is again, this time up here.

Now we have our streaming video option. So if I drop down, I'm choosing YouTube, I can say create a live stream for me, but this is using public input's YouTube account. This also means I won't be able to edit my video if I am a public input client because we have so many clients who do use it. We don't have time to edit video and share those out and allow those for download. They're just gonna live on public for forever. You're still gonna have it as a record of your meeting, but you're gonna have to be more careful about when you go live and if you've got dead air. Otherwise streaming with your own YouTube or Facebook is super easy.

So I do have to get out of this window to show you all what this looks like, but we'd wanna go to more live on YouTube and that's gonna take me to this window. So let me get, make that bigger. So you're seeing my browser screen that Zoom takes me to the name of my meeting can be updated. And then I wanna set my privacy to unlist it cuz we don't want people watching it on YouTube. We want them to stay on public input. I would then click go live and I'd be taking to YouTube. I do have that window up.

And so from YouTube I'm gonna go up top, grab this link, copy and paste that in. So then we've got more video options. You can decide whether or not you wanna hide the livestream until the events start time again. That is the time we set in public input. If you want to join the meeting early in Zoom, say your meeting starts at two, but everybody joins at one 30, that's fine, but make sure that your public input page is set to two o'clock. So we're gonna hide event stream and or hide livestream until the events start time. You can choose to hide the meeting video after it ends, especially if you want to do any editing. Otherwise, if you leave that set, it's just gonna be a record of your meeting. A recording and enable closed captioning is enabled by default. We're gonna save these settings. We now have agenda items we can set as well.

So if I wanna say maybe we do the pledge May, oh, I can edit that if I want to. So nobody's gonna speak during the pledge. We're gonna uncheck that. Participants can read to speak on this item we're gonna go with and then we're gonna go with just reiv or something. Of course you can add more items, but if you wanna rearrange this layout, you can do so by dragging and dropping items and you can edit or copy or delete any of these agenda items. But when we create them, when we go to live site, we'll see them next to the comments area and I'll show you all of that in just a moment. Before we leave this page, Danica did have a question. Can you embed this webpage? So the answer is yes. On the settings tab we have an embed code for the entire page.

But if you're just trying to embed the meeting registration form, we have a registration embed code. So I'm gonna click on that, grab that, and then this would give me a single registration page to add to any website as well. You also have a standalone registration page. I'm gonna open it in a new tab so we can see that here. So it says I've already registered, but here's how that would look. Nothing's required. So I can check that I wanna be added to the speaker's list and I can say I wanna speak on these two items or maybe just one and register. Oh, my name is required.

So that's how that registration form would work. All right, we do have a special link. So this WN 6 3 35 link is our meeting link. You've got a special sign in kiosk as well as contactless sign in for this meeting. So if you wanted to share this on a screen or if you wanted to print this out, you can download this QR code. That's gonna be a sign in option for people on their mobile phone as they walk into the room if it's an in-person event. So you've got a lot of options here within the meeting for allowing people to register as well as sharing information about the meeting, including that link. So I'm just gonna go ahead and click view live site. We're gonna see the live meeting and we're right at one 40. So this just came through for streaming. Wow, I've never timed it that perfectly. All right, so of course not everything is set up exactly right with this meeting because I didn't put in a real meeting. But I am getting live close captioning. Got my agenda, we've got comments, but we're just gonna bounce back and use the real meeting that we're running on the training page now.

So this one's set up, it's doing everything like it's supposed to be doing. Got real comments coming in. And I can now see also the day of the meeting. Just below your meeting, if you're the meetings admin or the person who created it or if it's within your organization, you're gonna see some options. So if we mess something up and we see, oh, it's time, but something's not streaming, right, or we don't think our phone bridge is connected correctly, we can click this meeting editor option on the live page the day of the meeting and quickly update something. Maybe there's a typo in our little description or maybe we forgot to enable one of our display options. We can quickly update those settings, double check our links and save.

Also you'll see our conference line is connected if our conference line was muted. And what I'm talking about would be this. So once you start your zoom meeting, open up the participants. Multiple people might be on your meeting, but your phone number attached to your meeting should be listed here, Whoop, excuse me. And it should display as unmuted. If it's not, you'll need to press star six on the meeting. So that's star six right here. We're also going to be seeing live callers as they call in. So this is the time. If you guys wanna help me, I would love for one of you to call in right now and try this out so that we can see it in real time. I do have a recorded voicemail that I can play back.

This would've been recorded either before the meeting starts or hearing while we were accepting live calls. Hello everyone, this is Amanda. All right, we're gonna stop that. I know that was just me, but that was this playback. You can see because of the transcript here, don't love hearing myself, but I'm gonna give it a call in if anybody would like to also try this out, we'll see your phone number join here. But this is how you can manage a live speaker queue. And I lied, I don't have my phone, so I'm gonna take a quick second and grab that.

All right, so that you don't have to wait on me. I'm gonna scroll up just a little bit. That phone number is listed right here, or sorry, call 8 5 5 9 2 5 2 8 0 1 and type in meeting code 9 6 8 2. You'll be able to experience that phone line as if you are a participant and just below here, Oh, awesome. I have somebody calling in. If you press star three, that's going to display the Speaker Q option and I so appreciate that cause it's very hard for me to manage doing both. And anytime it does say in menu, that is our automated voice reading the menu to them and err. If you wanna press star three when you get a moment, that'll put you in the speaker queue. Awesome, thanks. So we can see now Cheryl has asked to speak and I'm gonna tap to speak now.

Good afternoon, this is Cheryl.

Hi Cheryl, how are you doing?

When you get a moment?

I, oh, I think she hung up, but I would be able to end her speaking session as well. Thanks so much for calling in and trying that out for me. Cheryl, we're gonna see that transcript over here on the right. No worries if you, if you wanna try it out, go for it. But that is perfect for displaying how this works. Appreciate you doing that for me Cheryl. Thank you very much. We can do it one more time if you want. No worries.

Good afternoon. This is Cheryl. Am I coming through?

You are, Can you hear me?

I certainly can. There's a lot of instructions that come through.

Yep, there are, but yeah, it's, it's the automated voice is trying to speak slowly so everybody can get it. But we also have the bilingual thing at the very beginning that takes a moment to get used to as well. Yeah. Awesome. Well thank you so much. I'll go ahead and end this session. You don't have to hang up if you want to, you can hang up in just a second. Oh, I'm so sorry. I got you off. But there we go. So then that is gonna be transcribing for us. Just gonna give everything a quick refresh. Appreciate that so much. That makes things there. It does. It's transcribing for us. So that is that conversation. Transcribing, just so that we can see our transcript. I am gonna end this conference and then.