Question title

* 1) Paid community consulting
Provide financial compensation to community members to share their lived experience through participation in and contributions to community engagement efforts.

Not Important at all
34%
Somewhat Important to me
23%
Not very important to me
17%
Neither
14%
Very Important to me
13%
Closed to responses | 372 Responses

Question title

* 2) Small scale neighborhood investments
Provide small scale grant funding for neighborhood improvements and offer capacity building opportunities for local leaders and organizations.

Somewhat Important to me
38%
Very Important to me
31%
Not very important to me
11%
Not Important at all
11%
Neither
9%
Closed to responses | 363 Responses

Question title

* 3) Customer service closer to home
Provide in-person staff closer to or in my neighborhood instead of only during regular business hours at one of three city facilities downtown

Not very important to me
25%
Somewhat Important to me
25%
Not Important at all
23%
Neither
19%
Very Important to me
8%
Closed to responses | 362 Responses

Question title

* 4) Customer service closer to home
Which services/resources, if any, do you want closer to your home/neighborhood?

Quality of life and social service partnership (i.e. health care and homelessness services)
39%
Not applicable
35%
Engagement opportunities
26%
City Council meeting information
22%
Access to staff
15%
Utility bill pay
9%
Customer feedback
9%
Other
6%
Closed to responses | 331 Responses

Question title

* 5) Customer Service Access
How do you want to access city services/community resources?

On your computer (email, chatbot, digital form)
56%
On your phone (web browser or phone applications)
51%
On your phone (call/text in)
41%
In person (city facility, in your neighborhood, shared space with community partner)
31%
Other
3%
Closed to responses | 331 Responses

Question title

* 6) Customer service access
Which statement best describes your view of City services?

I enjoy how services are currently delivered but would like to see what's possible in terms of innovation.
36%
I would like to see new innovative service delivery including increased access to services in my local neighborhood and/or access to services via my smartphone.
30%
I think current service delivery could be improved but I do not think that location based service delivery or wider access via smartphone or virtual platforms would improve current service levels.
23%
I enjoy how services are currently delivered and would NOT like to see any further options added to current implementation.
10%
Closed to responses | 341 Responses

Question title

* 7) Can you tell us more about why you answered the way you did in the previous question?"

Closed for Comments

Question title

* 8) Quality of life service availability
How important is 24/7 availability of quality of life services like noise ordinance enforcement and animal services to you?

Somewhat Important to me
37%
Very Important to me
26%
Not very important to me
19%
Neither
11%
Not Important at all
8%
Closed to responses | 283 Responses

Question title

* 9) Budget transparency
What information would help you feel more informed about budget decisions?

Website
57%
Budget E- Newsletter
51%
Social Media
30%
Neighbor Information Sessions
27%
Short Youtube Videos
19%
A "Coffee with Budget staff" Event
14%
Text Messages
13%
Short Podcasts
12%
Other
4%
Closed to responses | 272 Responses

Question title

* 10) Budget transparency
What information would help you feel more informed about budget decisions?

How we're currently spending money
82%
Department and city performance
61%
Cost of services
59%
Department and city revenue
50%
Other
4%
Closed to responses | 270 Responses

Question title

* 11) What other ideas do you have to enhance community engagement, access to government or budget transparency for the City of Asheville?

Closed for Comments

DEMOGRAPHIC QUESTIONS

Question title

* 1. Which of the following describes your racial or ethnic identity? Please check all that apply.

African American or Black
Asian
American Indian or Alaska Native
Hispanic or Latinx
Native Hawaiian or Pacific Islander
White
Other
My race is unknown to me
Prefer not to answer
Closed to responses

Question title

* 2. What is your age?

Under 12
12-17
18-24
25-34
35-44
45-54
55-64
65-75
Over 75
Prefer not to answer
Closed to responses

Question title

* 3. What is your gender identity?

Female (includes cisgender and transgender)
Male (includes cisgender and transgender)
Gender nonconforming
Prefer not to answer
Other
Closed to responses

Question title

* 4. Do you live with a disability or identify as a disabled person?

Yes
No
Prefer not to answer
Closed to responses

Question title

* 5. What is your sexual orientation?

Heterosexual or Straight
Gay
Lesbian
Bisexual
Not sure or undecided
Prefer not to answer
Other
Closed to responses

Question title

* 6 What is your total yearly household income or salary?

Under $15,000
$15,000-$29,000
$30,000-$49,000
$50,000-$125,000
Over $125,000
Prefer not to answer
Closed to responses

Question title

* What is your zip code?

28806
23%
28801
19%
28803
16%
28804
15%
28805
13%
Prefer not to answer
5%
28715
3%
I do not live in the City of Asheville
2%
28802
1%
28704
1%
28815
0%
28732
0%
28776
0%
My zip code is missing
0%
28810
0%
28813
0%
28814
0%
28816
0%
28728
0%
Closed to responses | 272 Responses