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Improve Master Comment Report Format

Initiative Statement

A new master comment report template will be created and implemented across all site plan reviewers that improves the user experience for applicants through updated clear and concise instructions, design, and formatting by June 2024. 

Initiative Complete

Milestone ChecklistStatus
Review current Master Comment Report Template and identify problems.box checked with green check mark
Create a list of design elements on the current Site Plan Master Comment Report template that need to be updated.box checked with green check mark
Scope and implement needed technology changes to support new comment report rollout.box checked with green check mark
Draft new instructions and create an updated design mock up.box checked with green check mark
Solicit external stakeholder feedback.box checked with green check mark
Develop final recommendations based on findings and secure organizational support.box checked with green check mark
Educate internal and external stakeholders.box checked with green check mark
Launch. The new template launched on July 22, 2024.box checked with green check mark

Impact Statement

A redesign of the site plan master comment report will enhance accessibility and streamline navigation for improved user experience.

 

Estimated Completion Date

June 2024

 

Initiative Owner

Maggie Holman
maggie.holman@austintexas.gov

 

Initiative Team Member Departments

Austin Energy
Austin Fire
Austin Water
Communications & Technology Management
Development Services
Law
Parks and Recreation
Planning
Transportation & Public Works
Watershed Protection

Question title

We encourage you to submit feedback and ask questions on these pages, and we will add more information as the initiatives progress.