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* 1. Excluding the trolley, have you ridden a Greenlink bus in the past 12 months?

Yes
No
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* 2. Which Greenlink bus route(s) do you regularly ride? (select all that apply)

Route 501: Pleasantburg
Route 502: White Horse
Route 503: Poinsett
Route 504: Anderson
Route 505: Rutherford
Route 506: Woodside
Route 507: Augusta
Route 508: Wade Hampton
Route 509: E North
Route 510: Laurens
Route 601: Simpsonville Connector
Route 602: Woodruff Connector
None. I am not a bus rider
Closed to responses

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* 3. The current Contingency Plan outlines the following service cuts when Greenlink doesn't have the number of drivers available for a shift:

A. Route 602: Woodruff Connector will operate at a reduced weekday service frequency all day. During this time, a bus will service each bus stop one time per hour.

If there still aren’t enough drivers available to fulfill normal service after this reduction, then:

B. Route 502: White Horse and Route 506: Woodside will combine to form a new Route 550, which will serve the outbound portion of 506 and the inbound portion of 502 (see the map included). Route 550 will replace 502 and 506 on weekdays from 7:30 – 11:30 p.m. The bus stops that will be serviced along Route 550 will have an orange 550 sticker on the bus stop sign.

C. Route 505: Rutherford and Route 508: Wade Hampton will combine to form a new Route 551, which will serve the outbound portion of 508 and the inbound portion of 505 (see the map included). Route 551 will replace 505 and 508 on weekdays from 7:30 – 11:30 p.m. The bus stops that will be serviced along Route 551 will have an orange 551 sticker on the bus stop sign.

If there still aren’t enough drivers available to fulfill normal service after these reductions, then:

D. Route 503: Poinsett and Route 504: Anderson will operate at a reduced weekday service frequency from 7:30 – 11:30 p.m. by alternating service every other trip. During this time, a bus will service each bus stop one time every 2 hours.

E. Route 501: Pleasantburg and Route 509: E North will operate at a reduced weekday service frequency from 7:30 – 11:30 p.m. by alternating service every other trip. During this time, a bus will service each bus stop one time every 2 hours.

If there still aren’t enough drivers available to fulfill normal service after these reductions, then:

F. Route 550 will run service all day – replacing Route 502 and Route 506 (instead of starting at 7:30 p.m.).

G. Route 551 will run service all day – replacing Route 505 and Route 508 (instead of starting at 7:30 p.m.).

H. Route 510: Laurens and Route 601: Simpsonville Connector will operate at a reduced weekday service frequency all day. During this time, a bus will service each bus stop one time every 2 hours.

I. Route 503: Poinsett and Route 504: Anderson will operate at a reduced weekday service frequency all day. During this time, a bus will service each bus stop one time every 2 hours.

J. Route 501: Pleasantburg and Route 509: E North will operate at a reduced weekday service frequency all day. During this time, a bus will service each bus stop one time every 2 hours.

Please indicate which service reduction impacts you the most.

A. Reduction in 602 frequency all day
B. Combination of Route 502 and Route 506 into Route 550 in the evening
C. Combination of Route 505 and Route 508 into Route 551 in the evening
D. Alternating service between Route 503 and Route 504 in the evening
E. Alternating service between Route 501 and Route 509 in the evening
F. Running Route 550 all day
G. Running Route 551 all day
H. Alternating service between Route 510 and Route 601 all day
I. Alternating service between Route 503 and Route 504 all day
J. Alternating service between Route 501 and Route 509 all day
None. I am not a bus rider
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* 4. Based on your answer to Question 3, how much does the service reduction impact you?

It is a minor inconvenience. I can easily plan around the service change when it happens.
It is a moderate inconvenience. It takes effort to find alternative plans for my transportation needs.
It is a major inconvenience. I can no longer get to where I need to go.
Not at all. I am not a bus rider.
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* 5. Greenlink attempts to notify customers about the Contingency Plan and its service reductions in the following ways:

A. Text messages and alerts through the FinGreenlink app

B. Signage inside the Transit Center

C. Brochures inside "Information" brochure holders in the Transit Center and at heavily-used bus stops along potentially affected routes

D. Flyers at bus stops

E. Quarter-page flyers handed out by bus drivers

Which method of communication is most useful to you? How do you like to be notified about service reductions?

A. Text messages and alerts on the FindGreenlink app
B. Signage inside the Transit Center
C. Brochures inside "Information" brochure holders in the Transit Center and at heavily-used bus stops along potentially affected routes
D. Flyers at bus stops
E. Quarter-page flyers handed out by bus drivers
Other
None. I am not a bus rider
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6. Do you have any suggestions on to how Greenlink can implement service when there are not enough drivers for the normal service schedule?

Closed for Comments

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7. What is your yearly household income?

This data is helpful when determining if a change to Greenlink's service will impact individuals with low-income.

Less than $15,000
$15,000 - $19,999
$20,000 - $24,999
$25,000 - $34,999
$35,000 - $49,999
$50,000 - $99,999
$100,000 or more
I prefer not to answer
Closed to responses

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8. What is your race?

This data is helpful when determining if a change to Greenlink's service will impact minority groups.

American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Other
I prefer not to answer
Closed to responses

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9. What is your ethnicity?

This data is helpful when determining if a change to Greenlink's service will impact minority groups.

Hispanic, Latino, or Spanish
Not Hispanic, Latino, or Spanish
I prefer not to answer
Closed to responses