Pay as You Throw Survey

Pay as You Throw Survey

The Pay as You Throw Survey is designed to understand the experiences of City of Grand Rapids customers who use the program. The City is invested in service improvements and customer experiences. 

Step 1

Grand Rapids, MI Survey

Are you a current City of Grand Rapids trash customer?

Yes

80%

No

20%

Closed to responses | 2,289 Responses

Grand Rapids, MI Survey

How often do you use the City trash cart?

Weekly

31%

Every other week

30%

N/A--I use a private hauler

18%

Every three to four weeks

16%

Less than once a month

4%

Closed to responses | 2,251 Responses

Grand Rapids, MI Survey

Give the choice, would you prefer a monthly bill or a self-managed account?

Self-managed

76%

Monthly bill

24%

Closed to responses | 2,160 Responses

Grand Rapids, MI Survey

Are you familiar with the following services offered by the City of Grand Rapids (check all that apply)?

Three different cart sizes

97%

Bulky item scheduled collection

61%

Subsidized service for low-income property owners

15%

Back door service for medically qualified residents

11%

Closed to responses | 1,972 Responses

Grand Rapids, MI Survey

Would you support Grand Rapids shifting to an exclusive trash hauler program?

Yes

53%

No

47%

Closed to responses | 2,159 Responses

Grand Rapids, MI Survey

Error: The questions marked with a red border are required.

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