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Improve internal and external conflict resolution process

Initiative Statement

By January 2024, a conflict resolution process will be developed to ensure consistent and timely delivery of all disciplines of site plan reviews.

Initiative Complete

Milestone ChecklistStatus
Discuss existing conflict resolution process and identify opportunities for improvement.box checked with green check mark
Conduct an interdepartmental workshop that focuses on aligning departments around the key principles and practices of an effective conflict resolution process.box checked with green check mark
Develop guidelines based on workshop outcomes.box checked with green check mark
Solicit external stakeholder feedback.box checked with green check mark
Develop final recommendations based on findings and secure organizational support.box checked with green check mark
Educate internal and external stakeholders.box checked with green check mark
Implement new comment resolution protocol. box checked with green check mark

 

Impact Statement

Formalizing a process for conflict resolution will ensure that, when challenges arise, projects continue to move smoothly through the development process.

 

Estimated Completion Date

January 2024

 

Initiative Owner

Joydeep Goswami
joydeep.goswami@austintexas.gov

 

Initiative Team Member Departments

Austin Energy
Austin Fire
Austin Water
Communications & Technology Management
Development Services
Parks and Recreation
Planning
Transportation & Public Works
Watershed Protection

Question title

We encourage you to submit feedback and ask questions on these pages, and we will add more information as the initiatives progress.