2026 Proposed Fare and Service Modifications

Welcome

Welcome to JTA's virtual public engagement portal for the proposed 2026 fare and service changes. This page provides information about the proposed modifications, opportunities to participate in the public process, and a survey where you can share your feedback.

In addition to this online survey, the JTA is hosting several in-person community meetings and a public hearing to gather public input. All comments received will be reviewed and considered as part of the decision-making process.

Proposed Fare and Service Modifications Informational Video

The video below provides an overview of the proposed fare and service changes, including why they are being considered and how they may affect customers.

After watching the presentation, please take a few minutes to complete the survey below. Your feedback is important and will help inform the Board's consideration of the proposed changes.

In-Person Community Meetings & Public Hearing

The JTA invites you to attend one of the community meetings listed below to learn more about the proposed changes, ask questions, and provide comments. If you are unable to attend in person, you may participate by completing the online survey.

Share Your Feedback

Take our survey!

Please take a few minutes to complete this survey regarding the proposed fare and service changes. Your responses will help the JTA better understand how the proposed modifications may affect customers and will be considered as part of the public involvement process.

Which JTA services do you currently use? (Select all that apply)

Fixed Route Bus

Skyway

Connexion

St Johns River Ferry

ReadiRide

NAVI

Closed to responses

How often do you currently use JTA services?

Daily

Several times per week

Weekly

Monthly

Occasionally

Never

Closed to responses

How would the proposed fare changes affect your use of JTA services?

No impact – I would continue to use transit as I do now

Minor impact – I would still use transit but less often

Significant impact – I would have difficulty affording transit

I would likely stop using public transit

Not applicable – I do not currently use public transit

Closed to responses

Please explain how the proposed fare changes would affect you or your household. (Open-ended)

Closed for Comments

How would the proposed service changes affect your ability to access work, school, medical appointments, shopping, or other essential destinations?

No impact

Minor impact

Significant impact

Not applicable

Closed to responses

Which proposed service change would have the greatest impact on you or your household? (Open-ended)

Closed for Comments

If your current route or service is reduced, modified, or eliminated, how would you most likely adjust your travel?

Use another JTA route or service

Walk or bike

Drive or get a ride

Use Uber/Lyft or another rideshare service

Travel less often

I would be unable to make some trips

Other

Closed to responses

Do you have any additional comments or suggestions about JTA services or programs that you would like to share? (open-ended)

Closed for Comments

What is your ZIP Code?

What is your annual household income?

Less than $25,000

33%

Prefer not to answer

33%

$25,000 - $49,000

13%

$50,000 - $74,999

$75,000 - $99,999

$100,000 - $149,999

$150,000 or more

Closed to responses | 15 Responses

Are you Hispanic or Latino/a?

Yes

Prefer not to answer

Closed to responses

Contact Information

If you would like to receive information on other JTA projects in the future, please share your contact information below. If you prefer to receive a text instead of email, please include your mobile phone number.

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2026 Proposed Fare and Service Modifications

2026 Proposed Fare and Service Modifications

Step 1

Which JTA services do you currently use? (Select all that apply)

How often do you currently use JTA services?

How would the proposed fare changes affect your use of JTA services?

Please explain how the proposed fare changes would affect you or your household. (Open-ended)

How would the proposed service changes affect your ability to access work, school, medical appointments, shopping, or other essential destinations?

Which proposed service change would have the greatest impact on you or your household? (Open-ended)

If your current route or service is reduced, modified, or eliminated, how would you most likely adjust your travel?

Do you have any additional comments or suggestions about JTA services or programs that you would like to share? (open-ended)

What is your ZIP Code?

What is your annual household income?

Are you Hispanic or Latino/a?

If you would like to receive information on other JTA projects in the future, please share your contact information below. If you prefer to receive a text instead of email, please include your mobile phone number.