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Public Works Customer Service Survey

Public Works Customer Service Survey

Thank you for taking the time to share your experience with our Public Works team. Your feedback helps us improve the services we provide to our community. Whether you recently spoke with a staff member, submitted a request, or received assistance in the field, we want to know how we did. Please use this form to tell us about the quality of customer service you received, including communication, professionalism, responsiveness, and overall satisfaction. Your input is valuable and will be used to strengthen our commitment to serving you better.

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Contact Information

(required) Contact information

How would you rate the quality of the service you received from our telephone personnel?

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How would you rate the service provided by our front office greeter?

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How satisfied were you with our electronic systems, such as Citibot, Email, website or SeeClickFix (If applicable)?

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How would you rate response time for requests if a ticket was opened for you?

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How would you rate the performance of our field crews?

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Was your issue resolved?

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