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Create a development process Project Tracker

Initiative Statement

An interactive web-based Project Tracker will be created by March 2025, that provides real-time updates to customers from application submission to case closure, implementing a technology solution aligned with improving transparency and workflow efficiency.

Initiative Complete

Milestone ChecklistStatus
Identify baseline requirements for a project tracker.box checked with green check mark
Develop estimated resource requirements (funding needs).box checked with green check mark
Procure external software development services for creation of project tracker.box checked with green check mark
Develop a prototype.box checked with green check mark
Solicit internal and external feedback.box checked with green check mark
Develop final recommendations based on input. box checked with green check mark
Development technology-based testing protocol. box checked with green check mark
Conduct user acceptance testing.box checked with green check mark
Educate internal and external stakeholders.box checked with green check mark
Launch tool. The tracker is available on our new webpage.box checked with green check mark

 

Impact Statement

Creating a project tracker for site plan projects will improve transparency by demonstrating to applicants their progress through the site plan review process with clear visuals and plain language.

 

Estimated Completion Date

March 2025

 

Initiative Owner

Surbhi Bakshi
surbhi.bakshi@austintexas.gov

 

Initiative Team Member Departments

Austin Energy
Austin Fire
Austin Water
​Communications & Technology Management
Development Services
Parks and Recreation
Transportation & Public Works
Watershed Protection

Question title

We encourage you to submit feedback and ask questions on these pages, and we will add more information as the initiatives progress.

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