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Create a development process Project Tracker
Initiative Statement
*updated* An interactive web-based Project Tracker will be created by September 2024, that provides real-time updates to customers from application submission to case closure, implementing a technology solution aligned with improving transparency and workflow efficiency.
Milestone Checklist | Status |
Identify baseline requirements for a project tracker. | |
Develop estimated resource requirements (funding needs). | |
Procure external software development services for creation of project tracker. | |
Develop a prototype. | |
Solicit internal and external feedback. | |
Develop final recommendations based on input. | |
Development technology-based testing protocol. | |
Conduct user acceptance testing. | |
Educate internal and external stakeholders. | |
Launch tool. |
Impact Statement
Creating a project tracker for site plan projects will improve transparency by demonstrating to applicants their progress through the site plan review process with clear visuals and plain language.
Estimated Completion Date
*updated* September 2024
Initiative Owner
Surbhi Bakshi
surbhi.bakshi@austintexas.gov
Initiative Team Member Departments
Austin Energy
Austin Fire
Austin Water
​Communications & Technology Management
Development Services
Parks and Recreation
Transportation & Public Works
Watershed Protection
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