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Create a development process Project Tracker
Initiative Statement
An interactive web-based Project Tracker will be created by March 2025, that provides real-time updates to customers from application submission to case closure, implementing a technology solution aligned with improving transparency and workflow efficiency.
Milestone Checklist | Status |
Identify baseline requirements for a project tracker. | |
Develop estimated resource requirements (funding needs). | |
Procure external software development services for creation of project tracker. | |
Develop a prototype. | |
Solicit internal and external feedback. | |
Develop final recommendations based on input. | |
Development technology-based testing protocol. | |
Conduct user acceptance testing. | |
Educate internal and external stakeholders. | |
Launch tool. The tracker is available on our new webpage. |
Impact Statement
Creating a project tracker for site plan projects will improve transparency by demonstrating to applicants their progress through the site plan review process with clear visuals and plain language.
Estimated Completion Date
March 2025
Initiative Owner
Surbhi Bakshi
surbhi.bakshi@austintexas.gov
Initiative Team Member Departments
Austin Energy
Austin Fire
Austin Water
​Communications & Technology Management
Development Services
Parks and Recreation
Transportation & Public Works
Watershed Protection
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