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1. Excluding the trolley, have you ridden a Greenlink bus in the past 12 months?

Yes
No
Closed to responses

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2. What is your gender?

Male
Female
Other
I prefer not to answer
Closed to responses

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3. How old are you?

Under 18
18-24
25-34
35-44
45-54
55-64
65+
I prefer not to answer
Closed to responses

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4. What is your race?

American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Other
I prefer not to answer
Closed to responses

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5. What is your ethnicity?

Hispanic, Latino, or Spanish
Not Hispanic, Latino, or Spanish
I prefer not to answer
Closed to responses

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6. What is your yearly household income?
In total, how much does everyone in your household make in one year?

Less than $14,999
$15,000 - $24,999
$25,000 - $34,999
$35,000 - $49,999
$50,000 - $99,999
$100,000 or more
I prefer not to answer
Closed to responses

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7. How many adults age 18 or older live in your household (including you)?

1 - just me
2 - me and one other person
3 - me and two other people
4 or more - me and 3 (or more) other people
Closed to responses

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8. What is your employment status?

Unemployed, seeking work
Unemployed, not seeking work
Employed part-time
Employed full-time
Retired
Student
Disabled
Enrolled in a work training program
I prefer not to answer
Closed to responses

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9. If you are employed part-time or full-time, what is your hourly income?

Less than $7.25
$7.25 - $8.99
$9 - $10.99
$11 - $14.99
$15 - $19.99
$20 - $29.99
$30 or more
I am not employed part-time or full time
I prefer not to answer
Closed to responses

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10. Do you have a documented disability or receive disability benefits from the Social Security Administration?

Yes
No
I prefer not to answer
Closed to responses

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11. What is your highest level of education?

Some high school, but no diploma or GED
High school diploma or GED
Some college, but no degree
Associate's degree
Bachelor's degree
Advanced degree
Closed to responses

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12. Are you a veteran of the U.S Armed Forces?

Yes
No
I prefer not to answer
Closed to responses

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13. What is your primary language (the one you speak most of the time)?

English
Spanish
German
French
Chinese
Arabic
Korean
Vietnamese
Other
Closed to responses

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14. Do you receive any of the following benefits or do you use any of the local resources below? (Select all that apply).

Medicaid
Unemployment Benefits
EBT/SNAP/TANF
Refugee Assistance
Welvista Medication Assistance
Shelter/Homeless services
I do not receive any of these benefits or assistance
Closed to responses

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15. Which bus fare do you pay?

Full fare adult ($1.50)
Senior, Disability, Medicare, Veteran fare ($0.75)
Student/Youth fare ($1.25)
Other
Closed to responses

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16. Does your household own or lease a car, truck, motorcycle, or moped?

Yes
No
Closed to responses

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17. Do you have a valid driver's license?

Yes
No
Closed to responses

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18. Do you own a smartphone?

Yes
No
Closed to responses

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19. How do you get to the bus stop that you use most often?

Walk
Ride a bike
Drive
Get a ride
Other
I do not ride the bus
Closed to responses

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20. How long does it take you to get to the bus stop that you use most often?

Less than 5 minutes
5-15 minutes
15-30 minutes
30+ minutes
I do not ride the bus
Closed to responses

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21. How long have you been a Greenlink customer?

Less than 1 year
1-2 years
3-4 years
5+ Years
I do not ride the bus
Closed to responses

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22. Which routes do you use on a regular basis? (Check all that apply)

501 – S Pleasantburg
502 – White Horse
503 – Poinsett
504 – Anderson
505 – Rutherford
506 – Woodside
507 – Augusta
508 – Wade Hampton
509 – E North
510 – Laurens
601 – Simpsonville Connector
602 – Woodruff Connector
I do not ride the bus
Closed to responses

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23. When you ride the bus, where do you go? (Check the top 2 answers)

Work
Medical Appointments
Grocery Store
School / Training
Shopping / Run Errands
Social Outings
Other
I do not ride the bus
Closed to responses

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24. How many days a week do you ride the bus?

1 or fewer
2
3
4
5
6
I do not ride the bus
Closed to responses

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25. How do you normally pay for your bus fare?

Cash/Coins
Umo card
Umo app
Non-profit ticket
I do not ride the bus
Closed to responses

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26. If Greenlink's services were not available to you, how would you complete your trips? (Check the top 2 answers)

Drive alone
Carpool with someone else
Get someone to drive me
Bike
Walk
Use taxi/Uber/Lyft
I would not be able to get where I need to go
Other
Closed to responses

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On a weekly basis, Greenlink will send all survey respondents who provide an email address a custom promo code to redeem a free single-trip bus ticket within the Umo app. Additionally, if you provide an email address, you will be entered into a drawing to win a free 31-Day Pass. Greenlink will randomly draw 2 customers each week to win a 31-Day Pass.
Please provide your email address to receive the promo code for the single-trip ticket and to be notified if you are selected in the drawing for the free 31-Day Pass.

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27. What time(s) of the day do you ride the most frequently? (Select the two times you ride the most).

5:30 a.m. - 7:29 a.m.
7:30 a.m. - 9:29 a.m.
9:30 a.m. - 11:29 a.m.
11:30 a.m. - 1:29 p.m.
1:30 p.m. - 3:29 p.m.
3:30 p.m. - 5:29 p.m.
5:30 p.m. - 7:29 p.m.
7:30 p.m. - 9:29 p.m.
9:30 p.m. - 11:30 p.m.
Closed to responses

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28. About how much time in total does it take for you to complete the trip you do most frequently? Include the time it takes for you to get to the bus stop, ride the bus, and then arrive at your destination.

0 - 10 minutes
10 - 20 minutes
20 - 30 minutes
30 - 45 minutes
45 - 60 minutes
60 - 90 minutes
More than 90 minutes
Closed to responses

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29. Would you self-identify as someone with low-income or as someone who is economically disadvantaged?

Yes
No
I don't know
I prefer not to answer
Closed to responses

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30. Please provide more details about your response to question 29.

Closed for Comments

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31. Do you feel like you are personally affected by climate change?

Yes
No
I don't know
Closed to responses

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32. Please provide more details about your response to question 31.

Closed for Comments

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33. On a scale of 1 to 5, how safe do you feel riding Greenlink when compared to other modes of transportation? (With 1 being completely unsafe and 5 being completely safe).

1. Completely unsafe - much less safe than other modes of transportation
2. Somewhat unsafe - a little less safe than other modes of transportation
3. Neutral - about the same as other modes of transportation
4. Somewhat more safe - a little more safe than other modes of transpiration
5. Completely safe - much more safe than other modes of transportation
Closed to responses

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34. Please provide more details about your response to question 33.

Closed for Comments

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35. On a scale of 1 to 5, how important is it to you that Greenlink transition to using low or no emissions buses? (for example, switching from diesel buses to electronic, compressed natural gas, or hydrogen fueled buses).

1. Not important at all
2. Of little importance
3. Of average importance
4. Very important
5. Absolutely essential
Closed to responses

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36. Please provide more details about your response to question 35.

Closed for Comments