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Our customer journey map examined the many pathways residents and stakeholders take in the engagement process.

Our customer journey map examined the many pathways residents and stakeholders take in the engagement process.

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HMW or "How might we" notes transform uncertainty into curiosity. The orange dots represent 'note and vote' selections here.

HMW or How might we notes transform uncertainty into curiosity. The orange dots represent note and vote selections here.

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"Working alone together" in structured sketching. Visible here are some of our 'Crazy Eights' and solution sketches. Also, ample LaCroix.

Working alone together in structured sketching. Visible here are some of our Crazy Eights and solution sketches. Also ample LaCroix.

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With the big lessons from the week on your sprint room walls, the design sprint concludes with reflection and clear next steps.

With the big lessons from the week on your sprint room walls the design sprint concludes with reflection and clear next steps.