1. The Public Works Department maintains four facilities: Town Hall, the police station, the public works site, and the yard waste recycling center. This includes routine maintenance and repairs for the structures and parking lots, landscaping, and irrigation. 

Question title

How would you rate the overall appearance of the Zebulon Municipal Complex, including Zebulon Town Hall, the Zebulon Police Station, and the Municipal Complex grounds?

Excellent
39%
Very Good
39%
Good
18%
Fair
4%
Poor
1%
Closed to responses | 186 Responses

2. The Public Works Department is responsible for sweeping the public streets inside Town. The downtown area is swept weekly, main thoroughfares throughout Town are swept twice monthly, and residential areas are swept monthly.

Question title

How would you rate the quality of the street sweeping in Downtown Zebulon?

Very Good
34%
Good
30%
Excellent
28%
Fair
7%
Poor
1%
Closed to responses | 180 Responses

Question title

How would you rate the frequency of the street sweeping in Downtown Zebulon?

Appropriate
80%
Not Frequent Enough
11%
No Opinion
9%
Too Frequent
0%
Closed to responses | 179 Responses

Question title

How would you rate the quality of the street sweeping on residential streets and thoroughfares?

Good
40%
Very Good
25%
Fair
15%
Excellent
14%
Poor
6%
Closed to responses | 177 Responses

Question title

How would you rate the frequency of the street sweeping on residential streets and thoroughfares?

Appropriate
68%
Not Frequent Enough
23%
No Opinion
9%
Too Frequent
0%
Closed to responses | 176 Responses

3. The Public Works Department is responsible for the public right-of-way, which includes streets, sidewalks, and certain landscaped areas in the right-of-way, such as the highway off-ramps.

Question title

How would you rate the overall roadway/asphalt condition of Zebulon's town streets (not including sidewalks, street lights, or landscaping)?

Good
40%
Fair
29%
Very Good
19%
Poor
8%
Excellent
4%
Closed to responses | 173 Responses

Question title

How would you rate the overall condition of Zebulon's sidewalks?

Good
45%
Fair
31%
Very Good
14%
Poor
6%
Excellent
5%
Closed to responses | 172 Responses

4. The Public Works Department is responsible for the maintenance of street signs, including stop signs, street name signs, speed limit signs, and others. 

Question title

How would you rate the overall appearance and condition of Zebulon's street signs?

Good
46%
Very Good
23%
Fair
16%
Excellent
12%
Poor
4%
Closed to responses | 173 Responses

5. The Public Works Department is responsible for preventing the buildup of snow and ice on the public roads inside Town limits, primarily through the application of brine when winter weather is forecast.

Question title

How would you rate the Zebulon Public Works Department's efforts to brine Town streets ahead of winter storms?

Good
38%
Very Good
32%
Excellent
21%
Fair
9%
Poor
0%
Closed to responses | 170 Responses

6. The Public Works Department is also responsible for clearing ice and snow from in-town streets and from public facilities after winter storms.

Question title

How would you rate the Zebulon Public Works Department's efforts to clear snow and ice from town streets?

Good
47%
Very Good
25%
Excellent
20%
Fair
8%
Poor
0%
Closed to responses | 166 Responses

7. When fallen trees or limbs create hazardous conditions on public roads and grounds, Zebulon Public Works responds to clear the hazard. 

Question title

How would you rate our response time for clearing downed trees and limbs?

Good
42%
Very Good
28%
Excellent
18%
Fair
11%
Poor
1%
Closed to responses | 163 Responses

8. The Public Works Department is responsible for the biweekly collection of leaves and grass clippings from in-town residences. This is currently performed by our staff using a leaf truck to vacuum leaf and grass piles from the curb.

Question title

How often do you put out leaves or grass clippings for pickup?

A Few Times a Year
25%
N/A
22%
A Few Times a Month or More Frequently
21%
Never
19%
Monthly
11%
Once a Year
2%
Closed to responses | 165 Responses

Question title

How would you rate Zebulon's leaf and grass clipping collection program?

N/A
28%
Good
23%
Excellent
21%
Very Good
17%
Fair
9%
Poor
2%
Closed to responses | 164 Responses

9. The Public Works Department is responsible for the biweekly collection of yard waste from in-town residences. This is currently performed by our staff using a knuckleboom to pick up branches and other woody yard debris.

Question title

How often do you put out yard waste for pickup?

N/A
27%
A Few Times a Year
25%
A Few Times a Month or More Frequently
18%
Never
16%
Monthly
11%
Once a Year
3%
Closed to responses | 160 Responses

Question title

How would you rate Zebulon's yard waste collection programs?

N/A
25%
Excellent
22%
Good
20%
Very Good
19%
Fair
11%
Poor
3%
Closed to responses | 159 Responses

10. The Public Works Department manages the contract with Green For Life (GFL) for the weekly collection of trash and biweekly collection of recycling from in-town residences.

Question title

How would you rate the collection of trash and recycling at your home?

Very Good
22%
Excellent
22%
Fair
19%
Good
17%
N/A
14%
Poor
7%
Closed to responses | 162 Responses

Question title

Zebulon Public Works currently collects recycling on bi-weekly basis. How interested would you be in seeing recycling collected weekly for a slightly higher monthly fee (ex. an additional $2 a month)?

Uninterested
27%
Very Interested
22%
Neutral
22%
Very Uninterested
21%
Interested
9%
Closed to responses | 132 Responses

11. The Public Works Department is responsible for the weekly collection of bulk waste from in-town residences. Bulky trash that doesn’t fit into the rollout cart can be placed at the curb for Public Works staff to collect each week. This includes:

  • Mattresses
  • Furniture (no glass)
  • Kitchen appliances
  • Washers/Dryers
  • Grills (no fuel)
  • Mowers (no oil/gas/batteries)

Question title

How often do you put out bulk waste for pickup?

Never
32%
N/A
24%
A Few Times a Year
21%
Once a Year
17%
A Few Times a Month or More Frequently
4%
Monthly
3%
Closed to responses | 158 Responses

Question title

How would you rate Zebulon's bulk waste collection program?

N/A
36%
Very Satisfied
23%
Neutral
18%
Satisfied
18%
Dissatisfied
3%
Very Dissatisfied
2%
Closed to responses | 158 Responses

12. The Zebulon Public Works Department strives to provide a high level of customer service to all citizens. We do this through the provision of services and through our interactions with the public.

Question title

How have you interacted with the Zebulon Public Works staff?

N/A
34%
Phone
34%
In Person
22%
Email
9%
Social Media
2%
Closed to responses | 158 Responses

Question title

How would you rate your interaction with Zebulon Public Works staff?

Excellent
31%
N/A
28%
Very Good
21%
Good
13%
Fair
6%
Poor
1%
Closed to responses | 159 Responses

13. Zebulon Public Works is always striving to do better. If you have any additional comments for us or suggestions for improvement to our services, we would love to hear from you.

Question title

Additional Comments:

Closed for Comments

Thank you for taking our survey! We look forward to seeing your responses.