About STAR

STAR (Specialized Transportation for Arlington Residents) is a shared-ride service for people whose disabilities prevent them from riding other bus and rail services. STAR provides a comparable level of public transportation to that provided by ART, Metrobus and Metrorail and complies with the Americans with Disabilities Act of 1990. More information about STAR.

About this engagement

We want to hear your thoughts on STAR's current service and learn what matters most to you. Your feedback will inform Arlington Transit’s evaluation of current STAR service and rider policies. This engagement closes October 15th.

Question title

How often do you use STAR in a typical month?

If you made a round-trip, that counts as two trips.

Never
Less than once a month
1-4 trips in the past month
5-19 trips in the past month
20 or more trips in the past month
Closed to responses

Question title

When traveling within Arlington, what types of transportation do you use in a typical day?

STAR
MetroAccess
Bus (ART, Metrobus, DASH)
Metrorail
Drive a personal vehicle
Rides from family or friends
Taxi/Rideshare (Lyft, Uber)
Other
Closed to responses

Question title

When traveling out of Arlington, what types of transportation do you use in a typical day?

STAR
MetroAccess
Bus (ART, Metrobus, DASH)
Metrorail
Passenger rail (VRE, MARC)
Drive a personal vehicle
Rides from family or friends
Taxi/Rideshare (Lyft, Uber)
Other
Closed to responses

Question title

Overall, how would you rate your level of satisfaction with STAR service?

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Question title

What are your top three priorities for STAR service?

Drag each item into the box below, with items at the top being your highest priority.

Then click "Confirm Priorities".

Closed to responses

Question title

How would you rate your level of satisfaction with the following parts of STAR service?

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Question title

Please share any additional comments or feedback about your current experiences with STAR service.

Closed for Comments