(required) Did you submit an Economic Development Department application through the Application Portal within the last year?

Yes
No
Closed to responses

What applications did you work on within the last year?

Select all that apply.

Art in Public Places Open Calls (AIPP Open Calls)
Arts Education Relief Grant
Artist Career Training Application (ACT)
Creative Space Assistance Program (CSAP)
Elevate Grant
Heritage Preservation Grant
Live Music Fund Event Program Grant
Nexus Grant
Thrive Grant
Other
Closed to responses

Where did you learn about the Economic Development Department's application opportunities?

Select all that apply.

Economic Development Department newsletters
Economic Development Department social media
Press/Media
Direct email announcement about specific applications
City Staff at an outreach or engagement event in the community
City Staff word-of-mouth
Arts/Music Commission
Advertisement (radio, website banners, etc.)
Community word-of-mouth
Other
Closed to responses

Application Portal Assistance

Did you seek assistance with your application?

This assistance could involve reaching out to the Economic Development Department, other City of Austin departments, or any partners mentioned on the application website.

Yes
No
Closed to responses

If you needed assistance, where did you go?

Select all that apply.

Zoom Office Hours with program staff.
Emailed program staff directly.
Called program staff directly.
Submitted a Technical Assistance Ticket (Customer Support Form within Application Portal).
Applied for Community Navigator assistance.
Called/Emailed a Community Navigator directly.
Asked a friend.
Asked a community organization.
N/A - I did not need assistance.
Other
Closed to responses

What did you seek assistance for?

Select all that apply.

Technical issues (logging into the Portal Platform - username, password, etc.)
Technical issues (general Portal Platform issues - saving, submitting, etc.)
Program-specific issues (eligibility, guidelines)
Program-specific issue (narrative questions)
N/A - I did not seek assistance.
Other
Closed to responses

What was the result of seeking assistance?

All my questions were answered.
Some of my questions were answered.
None of my questions were answered.
N/A - I did not need assistance.
Other
Closed to responses

Why did you not seek assistance?

I did not need assistance.
I did not know I could seek assistance.
I did not know HOW to seek assistance.
N/A - I did not seek assistance.
Other
Closed to responses

Application Portal Experience

On a scale of extremely easy to extremely difficult, please rate your experience using the Portal Platform.

Note: Portal Platform is the system/digital tool used to fill out your application.

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Please rate the following from extremely easy to extremely difficult.

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What was the easiest part of using the Application Portal?

Closed for Comments

What was the most challenging part of using the Application Portal?

Closed for Comments

Additional Comments

What comments do you have about your experience with the program-specific application questions or attachments?

If you applied to more than one opportunity, please list which opportunity your feedback reflects.

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On a scale of extremely easy to extremely difficult, please rate your experience accessing the information and assistance you needed during your application process.

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Please share any additional comments regarding your user experience in the application process or any obstacles encountered in pursuing application opportunities.

Closed for Comments
Contact Information

If you wish to receive updates regarding improvements in the application process, please provide your contact information below.