About STAR
STAR (Specialized Transportation for Arlington Residents) is a shared-ride service for people whose disabilities prevent them from riding other bus and rail services. STAR provides a comparable level of public transportation to that provided by Arlington Transit, Metrobus and Metrorail in Arlington and complies with the Americans with Disabilities Act (ADA) of 1990.
About this Engagement Opportunity
Background
In fall 2023, Arlington Transit asked STAR users to share their ride experiences. Four focus areas emerged from that feedback.
Focus areas:
- travel zones
- payment options
- same-day trips
- potential new features
What's next?
Your feedback from this engagement, along with operational data, will help Arlington Transit make service recommendations for consideration as part of the STAR operations contract in spring 2024.
This engagement will close on February 18.
For more information on STAR, visit the service website.