Question title

Have you ever used CapMetro's long-term bicycle parking facilities (CapMetro Bike Shelters)?

No
61%
Yes
39%
Closed to responses | 71 Responses

Question title

If no, why not? Select all that apply.

Shelters are not secure or reliable
44%
Inconvenient for my trips
41%
Sign-Up process is difficult
39%
Other
34%
Too expensive
17%
Closed to responses | 41 Responses

Question title

If other, please explain.

Closed for Comments

Question title

If yes, how frequently did you use them?

Very rarely
32%
A few times per week
21%
Once or twice a month
15%
Daily
12%
Once every couple of months
12%
A few times per month
6%
Once or twice a week
3%
Closed to responses | 34 Responses

Question title

What types of trips do you prefer to use CapMetro Bike Shelters for?

Attending concerts or other events
64%
Getting to/from transit stations
60%
Going out to restaurants/Bars
47%
Getting to/from work/school
47%
Going shopping
22%
Other
9%
Visiting places of worship
7%
Closed to responses | 45 Responses

Question title

Do you use other CapMetro services when utilizing CapMetro Bike Shelters? Select all that apply.

Rail
88%
Bus
49%
Rapid
35%
BikeShare
21%
High-Frequency Routes
16%
Park and Rides
14%
Express
9%
Late Night Services
7%
Pickup
5%
Airport Service (Route 20 bus)
5%
UT Shuttles
2%
CapMetro Access
2%
Vanpool
2%
CARTS
2%
Closed to responses | 43 Responses

Question title

What barriers keep you from using CapMetro Bike Shelters? Select all that apply.

Convenience
55%
Security/theft concerns
55%
Sign-Up Logistics
50%
Reliability
43%
Price
16%
Other
7%
Closed to responses | 44 Responses

Question title

What can CapMetro do to improve the customer experience for people utilizing bike shelters?

Closed for Comments

Question title

Please share any additional comments, concerns, or improvement recommendations.

Closed for Comments