Your Guide to Buying Community Engagement Software

Make smarter buying decisions with PublicInput. Our platform delivers comprehensive engagement, supports defensible decision-making, and fosters collaboration and clarity across your organization.

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What Is Community Engagement Software, and Why Is It Essential?

Community engagement software helps state and local governments facilitate transparent, accessible, and meaningful communication between the community and the decision-makers. Whether you're hosting town hall meetings, conducting surveys, or gathering feedback on proposed policies, this software simplifies the process by streamlining data collection, engagement, and reporting.

As communities become more diverse and digitally connected, effective engagement requires a tool that reaches people across various platforms. PublicInput offers a centralized solution to gather insights from residents, track participation, and demonstrate responsiveness—all in one platform.

Educate the public
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Key Questions to Ask Before Investing in
Community Engagement Software

Choosing the right community engagement software for your organization is a significant decision. To help guide your selection process, here are the essential questions to consider when evaluating different platforms:

  1. How accessible is the software for your community? Look for a solution that supports online, phone, and in-person engagement to ensure you reach every resident.
  2. Does the software offer robust reporting and data analysis tools? The right software should provide valuable insights into who is engaging with your efforts, including detailed demographic breakdowns, to ensure you’re reaching all segments of your community.
  3. Is the software easy for your team to use? Consider ease of use and customer support. Your team should be able to set up engagement activities quickly, without requiring technical expertise.
  4. Is the software secure and compliant with privacy regulations? Data privacy is crucial. Ensure the software is SOC II Compliant and follows best practices for securing sensitive data.

As you consider these questions, keep in mind that the goal is to improve participation, gather actionable insights, and create a more transparent and inclusive decision-making process.

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PublicInput: The Smart Choice for
Community Engagement

PublicInput is built to address the specific needs of local governments when it comes to engagement. With our platform, you’ll get:

Multi-Channel
Communication

Reach residents via email, text, social media, phone, and more, ensuring everyone can participate through their preferred method.

Live Streaming of
Public Meetings

Make your public meetings accessible to a wider audience and ensure inclusive participation from wherever your community is located.

Comprehensive
Feedback Collection

Easily capture community input through surveys, polls, voicemail, and more, no matter how or where residents engage.

Demographic Insights and Comparisons

Track who you're reaching and identify gaps, comparing engagement data to census benchmarks for equitable outreach.

Real-Time Metrics and Analytics

Track participation live, adjust strategies, and gain actionable insights into engagement trends and outcomes.

AI-driven Comment Analysis

Use PublicInput’s GPT-powered comment analysis to categorize and analyze feedback, identifying key themes and sentiments.

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Ready to Get Started?

Prepare for your budget by choosing the right public engagement software today. PublicInput will help you connect with your community, collect meaningful feedback, and make informed decisions—all while staying within budget.

Choose Your Next Step:

  1. Access the Full Buyer's Guide to get detailed insights on choosing the right software for your community.
  2. Schedule a Demo to see PublicInput in action and learn how it can help you improve community engagement.

Got Questions? We Have Answers.

How much does PublicInput cost?

PublicInput offers flexible pricing tailored to your organization’s needs. See our three plans here. Contact us to get a personalized quote based on your community size and engagement goals.

Is training available for my team?

Yes, we provide onboarding and ongoing support to ensure your team can use PublicInput effectively and confidently.

Can I integrate PublicInput with other systems?

Absolutely! PublicInput integrates with several existing platforms to help streamline your workflows.

Engage using standard survey question formats that you’re used to with consumer survey tools. From the single and multi-select, to Likert, slider, and text input formats, you’ve got the basics covered.