Flexible Plans for Every Government Agency

Whether you're just getting started or scaling civic engagement across departments, PublicInput has a plan that fits your team, budget, and goals.

Listen
For small teams or organizations with infrequent community engagement initiatives.
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Engage
For organizations of all sizes that prioritize representative feedback and data-driven decision making.
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Engage Plus
For larger organizations utilizing numerous solutions to gather feedback and inform residents.
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Features Included
Listen Plan
Engage Plan
Engage Plus Plan
Online Community Engagement Portal
Multilingual and accessible surveys, interactive maps, and project websites.
Meetings and In-Person Community Engagement Tools
Meeting listing and registration, paper survey management, and support for tablets and kiosks.
Reporting and Data Analytics
Comprehensive report builder with data visualizations.
Resident Database (CRM)
A searchable resident database with a 360-degree view of both online and in-person interactions.
Geographic Analytics and Insights
Map participants with integrated geocoding and Geo-IP. Overlay participation with basic federal datasets.
Multi-Channel Communications
Engage your audience via phone, email, text,
and social media.
Custom Domains and Links
Craft a unique user experience with custom links, domains, and navigation bars.
Public Meeting Management
Organize online meetings with speaker registration, automatic transcriptions, and targeted reminders. Manage voicemail inboxes, meeting comments, and automate reporting.
Targeted Email Outreach and Newsletters
Centralized email management, drag & drop email campaign builder, geo-targeted outreach,
and automated email replies
Advanced Segmentation and Equity Mapping
Advanced features such as CRM-backed subscriber segmentation and EPA EJScreen integrations.
Community Organization Manager
Store and track interactions and outreach through community groups.
GPT Comment Analysis Tool
Machine-assisted human translation and GPT-powered comment analysis & tagging.
Advanced Reporting and Data Analytics
Dive deep with multi-project reporting, advanced analytics, and cross-tabulation.
Custom Website Branding
Use HTML & CSS templates to seamlessly align with your brand and primary website.
Advanced Email Outreach
Leverage A/B testing, geographic subscriber segmentation, and extend campaigns to social media.
Enterprise Controls and Customization
Manage access with advanced permission management and tailor your resident database with custom CRM fields.

FAQs

Got questions? We’re here to help.

Contact Us
How is PublicInput different from other engagement platforms?

PublicInput combines all your engagement tools in one place — from meetings and surveys to analytics and compliance reporting. No cobbled-together tools. No extra software. Just one platform that works together.

What’s included in each plan level?

Every plan includes core features like surveys, email/text outreach, meeting tools, and analytics. Higher tiers unlock advanced tools like AI comment analysis, integrations, and Equity Mapping. We’ll help you find the right fit.

How does onboarding and training work for my team?

We offer live onboarding sessions, on-demand tutorials, and dedicated support to get your team up and running fast — no IT required.

How long does it take to go live with PublicInput?

Since PublicInput is cloud-based, you can get started right away — no hardware or software installations needed. Full implementation can take as little as one month, with more time needed for larger or more complex setups. Either way, our team will guide you through each step to make sure everything fits your goals and workflows.

Can I scale PublicInput across more departments later on?

Yes. PublicInput is designed to meet you where you are and grow with you. Whether you’re starting small or collaborating across multiple departments, the platform adapts to your needs and expands alongside your goals.

Is pricing based on users, projects, or something else?

Plans are typically based on agency size, feature needs, and the number of projects. We’ll work with you to customize a plan that fits your goals and budget.

Make Community Engagement
Easy & More Inclusive.

1.
Start with a free 30-minute consultation with an engagement expert
to assess your needs.
2.
Develop a Tailored Demo and provide a plan for implementation.
3.
Create a Personalized Plan with a timeline to help you achieve your goals.

Schedule your free 30-minute consultation today and uncover how PublicInput can help streamline your public engagement, increase participation, and build stronger relationships with your community.

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What Our Client's Say:

"Thank you to everyone at PublicInput for being a strong partner with the City of San Antonio. You have really allowed our organization to catapult itself into a new era of engagement and public participation. We couldn't have reached that next level of engagement without ...[the efforts of staff and]...PublicInput who gave us not only the digital space to do so, but the continuous open dialogue to further and better our efforts."
Melanie Morales
Operations Strategist, City of San Antonio
"At NCDOT, our goal has always been to enhance public engagement through innovative strategies and technology. PublicInput's support reflects our commitment to making public involvement more accessible, inclusive, effective, [and] pushes the boundaries of innovation in community engagement."
Jamille Robbins
Community Studies & Visualization Group Leader, NCDOT Public Involvement
"Love the ability to engage the public and the tools to see who is participating"
Jennifer Cinelli
Delaware Department of Transportation
“PublicInput provides tools that allow us to do this work and is a big help in supporting our goals in this area.”
Jackie Nolasco
NCTCOG
"PublicInput gives you the Ferrari of engagement technology. It is robust, agile, and allows local governments to laser-focus on underrepresented communities of color, residents with limited English proficiency, and people with disabilities."
Justin Schneider
Engagement Specialist, City of Austin Community
"PublicInput is very easy to use and has so many options for how you can connect with the citizens your entity supports."
Stephanie Perrone
Freeborg Energy Project Manager, PMP, LEED GA, Austin
"Easy to use system for creating interactive and engaging project pages with a variety of ways of accepting comments."
Monica Haines Benkhedda
Baltimore Metropolitan Council
"Love the ability to engage the public and the tools to see who is participating."
Jennifer Cinelli
Transportation Planner, Delaware DOT
"Publicinput makes it so easy for me to do so much in so little time. I just have to toggle on the phone tab and I have a voicemail line!"
Brenda Thomas
Communications & Planning Services Manager, Fresno COG