Visit Engage with the City site to learn more about engagement opportunities

Alternative Response Program Survey

The City of Raleigh is seeking to equitably engage residents as it designs a new alternative response program. Your involvement will help inform the development process and ensure concerns are understood and considered. Please complete this survey to ensure your voice is heard. Participants will automatically be entered to win a prize when the survey closes. Make sure to enter your contact info at the end if you wish to be entered. The survey will be open until 3/10/2024. Thank you!

When was the last time you or a family member interacted with a first responder in the City of Raleigh? (A First Responder is a person such as a police officer or an EMT who is among those responsible for going immediately to the scene of an accident or emergency to provide assistance.)

Within the last 6 months

26%

Never

25%

Within the last 2-5 years

21%

Within the last year

15%

More than 5 years ago

14%

Closed to responses | 1,281 Responses

Please rate your satisfaction with Raleigh first responders.

Satisfied

32%

Very Satisfied

26%

N/A – I have not utilized Raleigh first responders

25%

Dissatisfied

11%

Very Dissatisfied

Closed to responses | 1,257 Responses

Community Response Teams are often comprised of social workers, EMS, and peer support specialists. These teams would respond to low risk 911 calls (Examples include non-violent behavioral health and quality of life calls) instead of the Raleigh Police Department. Would you support the creation of Community Response Teams in Raleigh?

Yes

92%

Unsure

Closed to responses | 1,284 Responses

In a moment of crisis, what characteristics would you want to see in community response team members? Please list any that come to mind in the comment box below.

Closed for Comments

One component of alternative response programs is Crisis Call Diversion. Through this, licensed clinicians are added to emergency communication centers for over the phone support mental health support. Would you support the implementation of Crisis Call Diversion in Raleigh?

Yes

94%

Unsure

Closed to responses | 1,091 Responses

As of today, would you feel safe calling 911 in Raleigh if a loved one was experiencing a mental health crisis?

39%

Unsure

33%

Yes

29%

Closed to responses | 1,099 Responses

FEB 21

Workshop #2 - In Collaboration with Shaw University

Wed, Feb 21 6:00 PM

Email HP3507@publicinput.com

Shaw University - Yancey Hall, Room 126C Map

Join us for a more focused discussion regarding the components of the Alternative Response Program. The agenda will be the same that we had at our first workshop on 2/9. Come join us - we want to hear from you!

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Alternative Response Program Survey

Alternative Response Program Survey

When was the last time you or a family member interacted with a first responder in the City of Raleigh? (A First Responder is a person such as a police officer or an EMT who is among those responsible for going immediately to the scene of an accident or emergency to provide assistance.)

Please rate your satisfaction with Raleigh first responders.

In a moment of crisis, what characteristics would you want to see in community response team members? Please list any that come to mind in the comment box below.

One component of alternative response programs is Crisis Call Diversion. Through this, licensed clinicians are added to emergency communication centers for over the phone support mental health support. Would you support the implementation of Crisis Call Diversion in Raleigh?

As of today, would you feel safe calling 911 in Raleigh if a loved one was experiencing a mental health crisis?

Workshop #2 - In Collaboration with Shaw University

Accessibility and Language Accommodation Request

Register for this meeting

Alternative Response Program Survey

Alternative Response Program Survey

Question title

When was the last time you or a family member interacted with a first responder in the City of Raleigh? (A First Responder is a person such as a police officer or an EMT who is among those responsible for going immediately to the scene of an accident or emergency to provide assistance.)

Question title

Please rate your satisfaction with Raleigh first responders.

Question title

Question title

In a moment of crisis, what characteristics would you want to see in community response team members? Please list any that come to mind in the comment box below.

Question title

One component of alternative response programs is Crisis Call Diversion. Through this, licensed clinicians are added to emergency communication centers for over the phone support mental health support. Would you support the implementation of Crisis Call Diversion in Raleigh?

Question title

As of today, would you feel safe calling 911 in Raleigh if a loved one was experiencing a mental health crisis?

Workshop #2 - In Collaboration with Shaw University Workshop #2 - In Collaboration with Shaw University

Accessibility and Language Accommodation Request

Register for this meeting

Workshop #2 - In Collaboration with Shaw University