Asheville Stormwater Public Survey

Your input matters and we want to hear from you!

The City of Asheville has initiated the Stormwater Utility Program Assessment and Fee Study. As part of the Study, we are reviewing Asheville's Stormwater Program and determining where potential gaps in processes and policies are and what our future needs will be for the Program.

Your input is needed as part of this process. Recommendations on how stormwater services may be improved will then be developed along with potential funding scenarios to support those recommendations. Following Council approval, the recommendations and funding plan will then be implemented.

Please complete this brief questionnaire to let us know about your experience with stormwater in the city. Your input will help the City improve stormwater services and communications.

You can follow along with the project on the City's website.

Thank you for your participation! You can find additional information about the project, stormwater and the survey results when complete on this project page.

Asheville Stormwater Public Survey

Asheville Stormwater Public Survey

1. How well do you understand stormwater - what it is, how it can impact the environment and why cities manage it?

2. How well do you understand the City of Asheville's role in stormwater management?

3. You are driving and encounter a flooded street where the water is too deep to go through. What do you do?

4. When thinking about stormwater, which of the following do you experience frequently?

5. Have you noticed an increase either in the number or intensity of any of the following? Check all that apply.

6. Have you ever attended a City of Asheville public meeting where stormwater was a topic for discussion with Stormwater staff present to answer questions?

7. If you answered 'no' to the previous question, why have you not attended a public meeting before when Stormwater staff were present to answer questions?

8. Have you ever used the Asheville App to report an issue with stormwater in your community?

9. How often do you receive a stormwater utility bill?

10. Is your stormwater bill easy to understand, i.e., you know what you are paying for?

11. Do you read the inserts that occasionally come with your bill?

12. Do you feel that your area receives enough attention/notification regarding stormwater issues?

13. How easy is it for you to get answers to questions you have about stormwater, flooding or other stormwater issues?

14. How often do you visit the City of Asheville's Stormwater Management website?

Stormwater Services and Utility

15. What neighborhood do you live in?

16. How would you like to receive information/notifications regarding stormwater issues?

Asheville Stormwater Public Survey

Asheville Stormwater Public Survey

Stormwater Program Questions

1. How well do you understand stormwater - what it is, how it can impact the environment and why cities manage it?

2. How well do you understand the City of Asheville's role in stormwater management?

3. You are driving and encounter a flooded street where the water is too deep to go through. What do you do?

4. When thinking about stormwater, which of the following do you experience frequently?

5. Have you noticed an increase either in the number or intensity of any of the following? Check all that apply.

6. Have you ever attended a City of Asheville public meeting where stormwater was a topic for discussion with Stormwater staff present to answer questions?

7. If you answered 'no' to the previous question, why have you not attended a public meeting before when Stormwater staff were present to answer questions?

8. Have you ever used the Asheville App to report an issue with stormwater in your community?

9. How often do you receive a stormwater utility bill?

10. Is your stormwater bill easy to understand, i.e., you know what you are paying for?

11. Do you read the inserts that occasionally come with your bill?

12. Do you feel that your area receives enough attention/notification regarding stormwater issues?

13. How easy is it for you to get answers to questions you have about stormwater, flooding or other stormwater issues?

14. How often do you visit the City of Asheville's Stormwater Management website? Stormwater Services and Utility

15. What neighborhood do you live in?

16. How would you like to receive information/notifications regarding stormwater issues?

14. How often do you visit the City of Asheville's Stormwater Management website?

Stormwater Services and Utility