Housing & Neighborhood Services
Housing & Neighborhood Services
Housing & Neighborhood Services (HNS) helps create vibrant, diverse neighborhoods here in Charlotte.
This work is done through our major service areas:
- Community Engagement: Develops partnerships, resources and training for stronger and safer neighborhoods.
- Codes & Ordinances: Enforces the city's code ordinances to improve the appearance of the community and maintain standards for a lower crime rate and a higher quality of life.
- Housing Services: Provides resources for the development of workforce, assisted and special needs housing.
- CharMeck 311: Serves as a customer contact center providing information and services for customers in the city of Charlotte and Mecklenburg County.
- Office of Youth Opportunities (OYO): Through three core areas – youth career experiences, youth development, and youth safety – OYO connects youth to paid work opportunities, mentorship, leadership training, and safe spaces to grow.
Browse programs and departments below to get involved.
Housing Services
The Housing Services Division of Housing & Neighborhood Services provides a wide array of programs and services for families residing in the City of Charlotte.
Keep Charlotte Beautiful
Keep Charlotte Beautiful (KCB) inspires and educates people to act every day to improve and beautify their community environment.
Office of Youth Opportunities
The Office of Youth Opportunities connects Charlotte’s young people with paid jobs, mentorship, leadership experiences, and safe spaces to learn and grow. Our mission is to make sure every young...
Neighborhood Training & Engagement
Strong neighborhoods start with informed and connected residents.
The Crownicle is the City of Charlotte Housing & Neighborhood Services department's monthly newsletter. It shares quick updates on what HNS is doing, including programs, services, resources, events, and ways to get involved.