Resident Survey
Resident Survey
As a resident of an area served by the NC Ferry Division, please take a moment to provide responses to the following questions which will assist us in planning for the future.
Step 1
1. As a resident, please indicate which ferries you use most often. (select all that apply)
2. For what purpose do you typically use the ferry system? (Select all that apply)
3. How frequently do you use the ferry system?
4. Do you think the current ferry schedule accommodates your needs?
5. On occasion the Ferry Division removes vessels from service for maintenance or in response to urgent needs on other routes. This often goes unnoticed but can impact the customer. Has a change in vessel ever caused a disruption to your trip?
6. If the ferry hadn't been available today, would you have still made your trip?
7. What type of amenities would you like to see on the ferry? (Select all that apply)
8. Have you encountered any maintenance issues on the vessel or at the terminal recently?
9. How would you describe your interaction with ferry staff at the terminal and on the vessel?
The following questions are voluntary and are only used to assist us to better tailor our future outreach methods.
What is your age?
What is your race/ethnicity?
What is your gender?
What is your highest formal education level?
Please enter you home zip code.
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