Skip Navigation

The project logo COVID-19 Business Needs Assessment

The project logo COVID-19 Business Needs Assessment

The City is seeking public input to help identify critical needs and issues Virginia Beach business owners are experiencing as a result of the COVID-19 pandemic. 

The survey will be open for responses through 5 p.m. on Friday, April 24.

Thank you for taking the time to complete our survey. We appreciate your feedback.

Have you had to close your business due to COVID-19?
Open and operating at a reduced capacity (fewer hours, modified service)
28%
Yes, I am a non-essential business and had to close due to the Governor's Executive Order
27%
No, I am an essential business
25%
No, I am not essential but my business can be sustained remotely or online
11%
Yes, I am an essential business and I closed
6%
Open with regular hours of operation
3%
Open with expanded hours of operation
0%
Closed to responses | 434 Responses
Number of Employees
1 - 25
83%
26 - 50
7%
More than 500
3%
51 - 100
3%
101 - 250
2%
251 - 500
2%
Closed to responses | 405 Responses
Have you or do you anticipate laying-off/furloughing your workforce due to COVID-19?
Yes
35%
No, I am self-employed
26%
No
22%
Maybe
17%
Closed to responses | 408 Responses
Did you have business interruption insurance prior to the onset of the COVID-19 pandemic?
No
69%
I don’t know
18%
Yes
13%
Closed to responses | 400 Responses
If you are open, what are your top concerns in operating your business during the COVID-19 pandemic? Please check all that apply.
Reduction in customer demand
69%
Lack of cash flow to cover operating expenses
64%
Health concerns
47%
Lack of resources
25%
Minimal staffing levels
16%
Other
9%
None
4%
Closed to responses | 302 Responses
What is your most pressing need right now?
Funds to pay rent, utilities, etc.
45%
Funds to cover payroll
28%
Other
12%
None
8%
Inventory / supplies to keep business operating
7%
Closed to responses | 378 Responses
What support would be the most useful to you and your business during the COVID-19 pandemic?
Funds to pay expenses
62%
Business tax relief
20%
Other
9%
None
6%
Funds to purchase supplies
3%
Closed to responses | 374 Responses
How concerned are you that you'll have to close your business permanently due to COVID-19 impacts?
Very concerned
37%
Somewhat concerned
35%
Not concerned at all
9%
Neither concerned nor unconcerned
9%
Somewhat unconcerned
9%
Closed to responses | 379 Responses
Have you applied for any loans or grants available through the CARES act?
Yes
55%
No
40%
I don’t know
5%
Closed to responses | 376 Responses
Have you applied for any loans or grants available from US Small Business Administration (SBA)?
Yes
56%
No
40%
I don't know
4%
Closed to responses | 377 Responses
How has your business changed? My business has...
(Please do the best you can to answer this question, exact numbers are not required.)
decreased by more than 90%
37%
decreased in sales or traffic by 75% or more
18%
decreased in sales or traffic by 50% or more
16%
decreased in sales or traffic by 25% or more
9%
decreased in sales or traffic between 10-25%
7%
Not seen any impact yet, but I anticipate a loss in business
6%
not seen a change in business
2%
I don't know
2%
increased in sales or traffic
2%
Closed to responses | 368 Responses
Business Type
Other
31%
Professional services (accounting, legal, insurance, real estate, etc.)
25%
Food service
12%
Personal care (hair salon, barber shop, tattoo, etc.)
8%
Construction
7%
Retail (with physical store in Virginia Beach)
7%
Creative/Arts
3%
Repair business (appliances, automotive, etc.)
3%
Home maintenance (cleaning, landscaping, etc.)
3%
Manufacturing
1%
Personal maintenance services (laundry, dry cleaning, etc.)
0%
Closed to responses | 368 Responses
If you would like to receive follow-up information or notices of future surveys, please provide your email address (optional):
Closed to responses
The City is also gathering information from Virginia Beach residents regarding housing, employment and financial needs and issues due to the COVID-19 pandemic. If you live in Virginia Beach, would you be willing to answer a few more questions to help us get a sense of how COVID-19 is impacting you in these areas?
Yes, please take me to the COVID-19 Resident Needs Assessment survey now.
Yes, but not right now. (To take the Resident Needs Assessment survey later, visit PublicInput.com/COVID19ResidentNeeds.)
No, thanks.
No. I do not live in Virginia Beach.
I already completed the Resident Needs Assessment survey.
Closed to responses