Downtown Safety and Cleanliness

city hall and mountains looking west

You are receiving this email because you signed up to receive updates on the City's safety and cleanliness efforts downtown. You can unsubscribe at any time.

Your input and involvement is critical to a safer, cleaner and more enjoyable downtown. We look forward to continuing to keep you informed and engaged. Moving forward, these newsletters will go out on a quarterly basis.  

Encourage neighbors and friends to sign up for future updates here! 

The Latest

Share your Input to Further Shape the Downtown Business Improvement District

The City of Asheville is seeking input from the public, including those who live, work and visit downtown, to help further shape the service needs and priorities for the Downtown Business Improvement District (BID) based on the following focus areas:

  • Safety & Hospitality: Ensuring a welcoming and secure environment for everyone
  • Enhanced Cleaning: Keeping our downtown clean and well-maintained
  • Special Projects: Undertaking initiatives that enhance the downtown experience

In September, the City will issue a Request for Proposals (RFP) to contract with a service provider who will deliver these supplemental services within the defined district.

Input received through the survey will help inform the service requirements outlined in the RFP, and ultimately, the services provided by the contracted BID operator. 

Click here or on the image below to take the survey. 

Find more information announcing the survey here or on the Downtown BID Implementation project page here. 

City Council Expands Community Responder Team

As part of the recently passed fiscal year 2024-2025 budget, the Asheville City Council is pleased to announce the approval of seven new positions for the Community Responder Team. This expansion will enhance the city’s response to community needs and provide vital support to vulnerable populations.

The newly approved positions include five firefighters, two civilian peer support specialists, and a community responder manager. The role of the community responder manager is funded by a generous grant from the Dogwood Health Trust.

As this program transitions from a pilot to permanent, priorities include establishing baseline data and the hiring of peer support specialists. 

The Community Responder Team will continue to work closely with local organizations and stakeholders to address the needs of Asheville’s most vulnerable populations, ensuring a coordinated and effective response to community concerns.

Progress Continues on the Downtown Restroom Project at College Street and Rankin Avenue

Progress continues on the Rankin Avenue and College Street bathroom facility downtown. Contractors have been on site this week as groundwork continues.

Cameras will soon be installed to bring added security to the area.

Delivery of the restroom facility will take place during later summer (anticipated late August). The Portland Loo restroom will be delivered via crane, followed by installation and inspection work. Shortly after that, the restroom facility will open to the public. Landscaping, the last step in the process, is slated for early fall. 

You can learn more about the project, including funding, background and benefits on the project page here.

Stay Connected 

Asheville Asks: How can I better protect my home or business? 

We can all take steps around our property to help reduce crime.

For Crime Prevention Tips and more, check out our safety and emergency preparedness page under the Services tab on the City of Asheville website homepage.

A great first step is employing Crime Prevention Through Environmental Design (CPTED) practices in and around your home or business. And our Asheville Police Department Community Engagement Division can help.

Crime Prevention Through Environmental Design (CPTED) seeks to reduce both actual crimes, and fear of crime to foster a vibrant and safe community through thoughtful design of spaces.

There are several ways that CPTED attempts to achieve this crime reduction, such as:

  • Natural Surveillance
  • Natural Access Control
  • Territorial Reinforcement
  • Maintenance

Use this CPTED Self-Assessment Checklist to evaluate and improve your security measures.

You can request a CPTED survey and report from the Asheville Police Department. Requests are fulfilled first come first served as staffing allows. Asheville Police members look forward to opportunities to make community members and businesses safer. You can request a survey by contacting the APD Community Engagement Unit at apdcommunityengagement@ashevillenc.gov or call 828-271-6145.

Find more information about CPTED, including specific recommendations here. 

Environment and Safety Committee Updates 

City Council's Environment and Safety Committee meets monthly. They review policy updates and make policy recommendations that ensure:

  • The contributions of natural resources to human well-being are explicitly recognized and valued and that maintaining their health is a primary objective; 
  • Public health needs are recognized and addressed through provisions for healthy foods, physical activity, access to recreation, healthcare, environmental justice, and safe neighborhoods; 
  • Building and maintenance resilience to climate change; and 
  • The provision of public safety, including Police, Fire, and Emergency Management Services, as well as, intergovernmental relations and cooperation with law enforcement. 

At their June 25, 2024 meeting, they heard updates from Asheville Police Chief Mike Lamb on enforcement/effectiveness of the City's Solicitation Ordinance, including updates on panhandling and statistics in newly defined high traffic zones.

In addition, Parks and Recreation Director D. Tyrell McGirt provided updates on the 10 Year Plan underway, Recreate Asheville: Shaping Our City's Parks. 

View a recording of the meeting here. 

At the Committee's next meeting on July 23, 2024, APD will provide a quarterly crime update. You can find all agendas and meeting materials for the Environment and Safety Committee on this page. 

Asheville City Council Passes FY 2025 Budget with Key Investments in Top Priorities

Council members voted to approve the fiscal year (July 1, 2024 - June 30, 2025) budget during the June 11 City Council meeting. The $250.88 Million budget, based on City Council priorities, community input, and staff work, reflects the long term strategies and priorities for funding. 

City staff used the following guiding principles in the development of this year’s Annual Operating and Capital Budget:

  • Essential service delivery – Ensuring departments have the resources required to meet service delivery expectations. 
  • Enhancing customer value – Ensuring efficient service delivery that improves the customer experience. 
  • Strategic alignment – Aligning resources (new and existing) to achieve community, Council and staff goals.

These principles remain in line with the priorities identified by City Council during their February Retreat used to guide Council, City staff, and the City’s budget throughout the upcoming fiscal year.

City Council's 6 Strategic Priorities for FY25:

  • Neighborhood and Climate Resilience
  • Equitable, Affordable Housing and Stability
  • Improve and Maintain Infrastructure and Core Services
  • Reparations
  • Reimagining Public Safety
  • Homelessness Strategies

The strategic priorities of FY25 remain consistent with those identified by the City Council in previous years, allowing for continued focus and continuity of service for the community.

In terms of Public Safety, adjustments were made to the originally proposed budget including the following increases in compenstation: 

Asheville Fire Department (AFD)

  • An 8.8% increase in compensation for starting sworn firefighters, boosting the entry level on-shift Firefighter to $50,309.
  • Provides longer-tenured employees who are further in the step plan a larger dollar increase which helps maintain the integrity of the step plan.

Asheville Police Department (APD) 

  • An annual increase of 6.0% for sworn officers across the board, boosting entry level sworn  Police Officer pay to $50,309.
  • Also among increases for public safety staff, funds were dedicated to support safety programs including the Community Responder Program and Drone Program support.

Find more information about the FY 2024-2025 budget here. 

Take Action

Report Crime

  • Guidance on reporting crime
  • Report crimes in-progress to 911
  • Report non-emergency public safety concerns to APD's non-emergency line, 828-252-1110
  • Anonymously share tips with APD using TIP2APD
  • Submit a trespass letter to APD

Report Issues of Concern

  • Use the Asheville App or contact the City's Constituent Services Coordinator for service requests including litter issues, lighting outages or maintenance needs

Schedule a Security Survey with APD

  • Schedule a security survey by emailing APD's community engagement unit and/or utilize Crime Prevention through Environmental Design strategies

Enhance Security Camera Systems

  • Register and upgrade security camera systems with the Buncombe County Sheriff's Office Real Time Intelligence Center

Organize a Community Clean-Up

  • Register to organize a community clean-up through Asheville GreenWorks with support from the City of Asheville

Support Efforts to Address Homelessness

  • Find support for issues related to homelessness
  • Learn more about homelessness, the City's Homeless Strategy Division and how to join in the community's response to homelessness

Resources

Please visit the pages below to learn more and get involved. 

  • City of Asheville News
  • Virtual Engagement Hub
  • Downtown Projects and Initiatives
  • Boards and Commissions 
  • Neighborhood Resources
  • Homelessness Resources
  • APD Crime Prevention
  • APD Crime Statistics and Trends
     

 Contact Information

Find more information on the downtown safety and cleanliness project page.

Email us at downtownsafety@publicinput.com. 

 

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