Reminders from Last Issue
MyAccount Customer Portal Now Live
Here are a few tips to help you get registered for MyAccount, and make the most of this new customer portal! Visit www.apexnc.org/portal for FAQs.
- Drop the dash: When creating your MyAccount profile, enter your account number without the dash.
- Don’t let pop-up blockers stop you: When clicking on a PDF link in the portal, make sure your browser is set to allow pop-ups from the MyAccount website.
- Go paperless: Opt in (or out) of paperless billing by clicking the Account menu, then Utility Account Information. Click the three dots by the account name to enroll or unenroll.
- Set it and forget it with AutoPay: Enroll in AutoPay using your choice of payment method and date.
Mowing Around Your Meter
In the battle of mower vs meter - let the meter win!
Have you ever noticed the circular device on top of your water meter box? This is your meter endpoint, which connects to your water meter and enables wireless transmission of usage readings. The town is about 65% complete with a meter system upgrade project, replacing all meter endpoints with a newer version that will enhance usage insights for customers and create efficiency for town staff.
These endpoints are a little higher than the older version and can get caught underneath your lawn mower if you're not careful, so be sure to:
- Locate your meter box before you start mowing
- Work slowly around the meter box to avoid damaging the equipment
- Consider using a trimmer in that area instead of a mower to have better control
What is the meter system upgrade?

Community Police Academy
The Apex Community Police Academy offers members of the community a unique opportunity to become familiar with the operations of the Apex Police Department through a 10-week course. Applications are now open for the academy which runs September 4th through November 13th.
Learn more about the Apex Police Department...
Service Changes for Labor Day
Trash and Recycling collection will be delayed by one day for all routes during the week of September 1st (Friday's route will be collected Saturday).
Yard Waste collection will run Tuesday through Friday, with crews collecting as many routes as possible during the shortened work week. Any remaining yard waste will be collected the following week.
All Town facilities and offices will be closed on Monday, September 1st.
Sign up to receive solid waste notifications...

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