COVID-19 Resident Needs Assessment Survey

The City is seeking public input to help identify critical needs and issues Virginia Beach residents are experiencing as a result of the COVID-19 pandemic. Your feedback will help guide the draft plan and priorities for funds the City will receive through the Federal Coronavirus Aid, Relief and Economic Security (CARES) Act to address housing needs, such as eviction prevention, homelessness prevention and shelter.

Federal CARES Act funding amounts the City will be receiving and proposed uses can be found here.

The survey is only for current Virginia Beach residents. The survey will be open for responses through 5 p.m. on Friday, April 24.

The Department of Housing & Neighborhood Preservation will present its draft plan on the proposed uses of Federal CARES Act funds for housing assistance during a City Council Special Session that will occur after the survey deadline. If approved, City Council will be asked to authorize the proposed uses of funds by ordinance during the special session. An announcement will be made when the special session has been scheduled.

Thank you for taking the time to complete our survey. We appreciate your feedback.

Update (May 6, 2020): A list of recurring needs and concerns from residents' comments, and responses for each subject can be found in the documents section below.

Documents

COVID-19 Resident Needs Survey Comment Summary and Responses.pdf

What needs do you have right now? Check all that apply.

Household supplies

36%

None

35%

Employment / Pay

34%

Food

21%

Utility assistance

15%

Medical attention / medical coverage

12%

Housing

Other

Childcare

Closed to responses | 1,473 Responses

Which need is most critical for you right now? Choose one.

Employment / Pay

32%

None

30%

Household supplies

15%

Food

Medical attention / medical coverage

Other

Utility Assistance

Housing

Childcare

Closed to responses | 1,498 Responses

What housing-related challenge are you experiencing as a result of the COVID-19 pandemic? Choose the one option that most closely describes your situation.

I am not experiencing any housing-related challenges.

73%

I have critical repairs I need to make to my house but no funds to do them

I am already behind in my rent and/or utilities and cannot pay my upcoming rent, although I don’t have an eviction notice yet

Other (please indicate)

I am behind in my mortgage payment but do not have a foreclosure notice

I have already lost my housing and am either on the street or staying with others

I have been issued an eviction notice and am facing eviction in the next 30 days

I have received a foreclosure notice from my mortgage lender

Closed to responses | 1,415 Responses

If you chose, "I have already lost my home and am either on the street or staying with others," is this the first time that you have lost your housing?

84%

Yes

16%

Closed to responses | 216 Responses

What types of housing assistance do you currently need? Choose all that apply.

None

67%

Rent and/or utility payment assistance

16%

Home repair assistance

10%

Mortgage assistance

Assistance finding affordable housing

Other

Landlord/tenant mediation

Homeless services/shelter

Closed to responses | 1,246 Responses

What types of other assistance are you currently using/receiving? Choose all that apply.

None

77%

Unemployment

11%

Medicaid

Supplemental Nutrition Assistance Program (SNAP)

Other

Mental health services

Food pantry/meal services

Energy Assistance

Housing Choice Voucher Program (Section 8)

Childcare Subsidy

Temporary Assistance for Needy Families (TANF)

Closed to responses | 1,262 Responses

What other resources do you think would be helpful in your recovery from the COVID-19 pandemic?

Closed for Comments

If you are facing eviction or foreclosure, what is the last date for assistance that would help prevent you from losing your housing? Date format: xx/xx/xx

Closed to responses

How many people live in your home?

40%

20%

18%

12%

More than 8

Closed to responses | 1,294 Responses

What was the approximate total yearly income of everyone who lived in your home in 2019?

$60,000-$79,999

15%

$40,000-$59,999

13%

$80,000-$99,999

13%

$100,000-$124,999

11%

$20,000 - $39,999

10%

Prefer not to say

$125,000-$149,999

$175,000 or more

$150,000-$174,999

$10,000 - $19,999

I’m not sure

Under $10,000

Closed to responses | 1,272 Responses

How has the coronavirus pandemic impacted your financial situation?

Minor impact on my financial situation

40%

Major impact on my financial situation

35%

No impact on my financial situation

25%

Closed to responses | 1,279 Responses

How has the coronavirus pandemic affected your employment status?

No effect to date (I am still 100% employed)

21%

I am working from home full-time (still on salary)

20%

No effect, I am retired/not working

17%

My hours have been reduced

13%

Other

11%

My job has been cut (I am unemployed)

I have been furloughed

I have been laid off

Closed to responses | 1,266 Responses

How many persons in your household have become unemployed since this February due to the COVID-19 pandemic?

0 (no one has become unemployed)

64%

26%

More than 8

Closed to responses | 1,262 Responses

What was the approximate combined monthly income that the people who are unemployed lost?

$2,000 - $2,999

16%

Prefer not to say

15%

Under $1,000

13%

I'm not sure

12%

$1,000 - $1,999

12%

$3,000 - $3,999

$10,000 or more

$4,000 - $4,999

$6,000 - $6,999

$5,000 - $5,999

$9,000 - $9,999

$7,000 - $7,999

$8,000 - $8,999

Closed to responses | 699 Responses

If you are a landlord, how many rental units do you own that are occupied by tenants?

1 unit

66%

2 - 4 units

24%

More than 10 units

5 - 7 units

8 - 10 units

Closed to responses | 127 Responses

Approximately how many of your tenants, if any, were not able to pay April's rent as a result of the COVID-19 pandemic?

None, all of my tenants were able to pay

71%

All of my tenants were not able to pay

11%

Half of my tenants were not able to pay

Less than half of my tenants were not able to pay

More than half of my tenants were not able to pay

Closed to responses | 128 Responses

Approximately how many of your tenants have contacted you with concerns about not being able to pay May's rent as a result of the COVID-19 pandemic?

None

61%

All of my tenants

21%

Less than half of my tenants

Half of my tenants

More than half of my tenants

Closed to responses | 134 Responses

What are your thoughts about any actions the City should take to address this problem?

Closed for Comments

What is your age?

45 - 54

23%

35 - 44

23%

55 - 64

21%

64 - 74

15%

25 - 34

13%

75 or older

18 – 24

Less than 18 years of age

Closed to responses | 1,209 Responses

If you would like to receive follow-up information or notices of future surveys, please provide your email address (optional):

Closed to responses

The City is also gathering information about critical needs and issues Virginia Beach business owners are experiencing due to the COVID-19 pandemic. If you own a business in Virginia Beach, would you be willing to answer a few more questions to help us get a sense of how COVID-19 is impacting you in this area?

Yes, please take me to the Business Needs Assessment survey now.

Yes, but not right now. (To take the Business Needs Assessment survey later, visit PublicInput.com/COVID19BusinessNeeds.)

No, thanks.

No. I do not own a business in Virginia Beach.

I already completed the Business Needs Assessment survey.

Closed to responses

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COVID-19 Resident Needs Assessment Survey

COVID-19 Resident Needs Assessment Survey

Documents

Question title

What needs do you have right now? Check all that apply.

Question title

Which need is most critical for you right now? Choose one.

Question title

What housing-related challenge are you experiencing as a result of the COVID-19 pandemic? Choose the one option that most closely describes your situation.

Question title

If you chose, "I have already lost my home and am either on the street or staying with others," is this the first time that you have lost your housing?

Question title

What types of housing assistance do you currently need? Choose all that apply.

Question title

What types of other assistance are you currently using/receiving? Choose all that apply.

Question title

What other resources do you think would be helpful in your recovery from the COVID-19 pandemic?

Question title

If you are facing eviction or foreclosure, what is the last date for assistance that would help prevent you from losing your housing? Date format: xx/xx/xx

Question title

How many people live in your home?

Question title

What was the approximate total yearly income of everyone who lived in your home in 2019?

Question title

How has the coronavirus pandemic impacted your financial situation?

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How has the coronavirus pandemic affected your employment status?

Question title

How many persons in your household have become unemployed since this February due to the COVID-19 pandemic?

Question title

What was the approximate combined monthly income that the people who are unemployed lost?

Question title

If you are a landlord, how many rental units do you own that are occupied by tenants?

Question title

Approximately how many of your tenants, if any, were not able to pay April's rent as a result of the COVID-19 pandemic?

Question title

Approximately how many of your tenants have contacted you with concerns about not being able to pay May's rent as a result of the COVID-19 pandemic?

Question title

What are your thoughts about any actions the City should take to address this problem?

Question title

What is your age?

Question title

If you would like to receive follow-up information or notices of future surveys, please provide your email address (optional):

Question title