Animal Services Office Community Survey

This survey is now closed. Results are available here: ASO Strategic Plan Community Survey Report 2024.pdf

Help Shape the Future of the Animal Services Office!

Update 8/15/2024: The ASO Strategic Plan Community Survey closed on 8/14/2024. Thank you to everyone who took the survey! We appreciate your feedback and will provide a summary of survey results and updates at PublicInput.com/ASOPlan2024 later in the process.

We're excited to share that the City of Austin Animal Services Office (ASO) is developing a new strategic plan, and we want to hear from YOU! Your feedback is crucial in shaping the future of municipal animal services in our community. By taking this survey, you will help us understand your views on the services ASO provides, your priorities for ASO, and your hopes for the future of animal services.

The survey will be open from July 17 through August 14, 2024. We will be inviting additional community feedback on the draft strategic plan focus areas in the Fall. Find updates and learn more about the strategic planning process at PublicInput.com/ASOPlan2024.

This survey should take less than 10 minutes to complete. * indicates a required question.

Is there anything you want to share about your above response?

Note: If you attempted to foster, surrender a pet, or drop off a stray but were unable to do so, please let us know the reason.

Closed for Comments

* In what ways have you engaged with the City of Austin Animal Services Office in the last year? Select all that apply.

The City of Austin Animal Services Office (ASO) operates Austin Animal Center (AAC), the municipal shelter for the City of Austin and unincorporated Travis County on Levander Loop in East Austin.

I interacted with Animal Services staff or volunteers at a community event

I interacted with Animal Protection Officers

I surrendered or attempted to surrender a pet at AAC

I dropped off or attempted to drop off a stray at AAC

I adopted an animal from AAC

I fostered or attempted to foster an animal from AAC

I interacted with ASO regarding an animal bite

I volunteered at AAC

I contacted the City of Austin (311 or AAC) about a found or stray animal

I am associated with an organization that partners with ASO (e.g. non-profit partner, Travis County, etc.)

I dropped off donations at AAC

I visited the AAC website and/or social media

I received resources (e.g., dog food, microchip, fencing) from AAC

I worked for ASO

I am not familiar with ASO or AAC

Other

Closed to responses

Animal Services Office Community Survey

Animal Services Office Community Survey

Is there anything you want to share about your above response?

* In what ways have you engaged with the City of Austin Animal Services Office in the last year? Select all that apply.

* How would you rate the quality of the following animal-related services provided by the City of Austin Animal Services Office?

Is there anything you want to share about your above ratings?

Animal Services Office Community Survey

Animal Services Office Community Survey

Question title

Is there anything you want to share about your above response?

Question title

* In what ways have you engaged with the City of Austin Animal Services Office in the last year? Select all that apply.

Question title

* How would you rate the quality of the following animal-related services provided by the City of Austin Animal Services Office?

Question title

Is there anything you want to share about your above ratings?