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2024 Coordinated Mobility Plan Survey

2024 Coordinated Mobility Plan Survey

Your input is vital to help planners better understand your transportation needs and obstacles and to find solutions to reduce mobility gaps and improve transportation services throughout the Northeast Florida region.

What is the zip code of your home address?

What is the zip code of your most frequently traveled destination?

What is this most frequently traveled destination? (Select one)

Work
School
Church/Religion
Doctor's Office
Shopping
Community Center/Parks
Other, please specify:
Closed to responses

How far do you travel to get to the grocery store (one-way)? (Select one)

5 miles or less
Between 5 and 10 miles
More than 10 miles
Closed to responses

How often do you cross county lines (for example travel from MacClenny, Orange Park, St Augustine or Yulee to a destination in Jacksonville)? (Select one)

Rarely or infrequently
Several times a year
About once a month
More than once a month
Once a week
Daily
Closed to responses

What is your primary method of transportation? (Select one)

Personal or household vehicle
Bus
Paratransit
Uber, Lyft, or Taxi
Walk
Bike
Family and friends
Other, please specify:
Senior Center or facility transportation
Closed to responses

What challenges do you face in your transportation? (Check all that apply)

Vehicle/service is not available all the time
Lack of public transit options
Safety concerns
Travel costs
Travel distances
Lack of accessible accommodations/options
Lack of accessible parking
Other, please specify:
Closed to responses

Do you have regular access to a vehicle (car, motorcycle, truck, van) at home?

Yes
No
Closed to responses

What are your most common trip purposes? (Select top three)

Closed to responses

In the past 6 months, have you experienced any of the following difficulties in finding transportation? (Check all that apply)

Unable to find a wheelchair accessible vehicle
Didn't have enough money for the fare
Don't know who to call to request a ride
Friends and family are not available
No rides available when I call
Can't get a ride at the time I need to go
Too long of a wait for a ride home after appointment
Other (Please explain)
Closed to responses

How often are you unable to get to where you need to go because of not having a way to get there? (Select one)

Never
Rarely or infrequently
Several times a year
About once a month
More than once a month
Once a week or more often
Closed to responses

Which transportation service have you tried at least once? (Check all that apply)

Amtrak
Arc
Baker County Transit
Beaches Dial a Ride (Beaches Council on Aging)
Clay Express Select
Clay Community Transportation
Go Tuk'n - Tuk Tuk shuttle
Greyhound Bus
JTA Bus (First Coast Flyer, regular fixed route, trolley)
JTA Connexion Paratransit
JTA Gameday Xpress
JTA ReadiRide
JTA Skyway
Megabus
Nassau Express Select
NassauTransit
Nassau County Council on Aging
Osprey Connector (UNF shuttle)
Ride Solution (Putnam County)
St Johns County Council on Aging
St Johns Express Select
St Johns River Ferry
Sunshine Bus (St Johns County)
Taxi
Transportation Network Company (Uber, Lyft, etc)
Veterans Transportation Service (VTS)
Closed to responses

If you currently use a public transportation service, please indicate the frequency of your public transit use each week. (Select one)

1-2 times per week
3-4 times per week
5-6 times per week
7 or more times per week
Closed to responses

What features would encourage you to use public transportation more often if it was available? (Check all that apply)

A direct bus route with competitive travel time (e.g.: 20 minutes by car, 30 minutes by transit)
Same-day service (Service response time within 30-minutes)
Early morning service
Late evening/night service
Weekend service
App-based mobility on demand for local travel and to connect with transit
Affordable fare, costs less than driving
Other, please specify:
Closed to responses

Do you think there is a need for public/program transportation services in your community?

Yes
No
Closed to responses

If you use a reservation-based transportation service, how do you schedule your rides? (Check all that apply)

Not applicable
Call in by phone
Text message
Email
Internet (web-based)
Cell phone app
Family members, caretakers, senior center, medical facility makes the reservation
Other
Closed to responses

Do you own a smartphone with a data plan?

Yes
No
Closed to responses

Please share any additional suggestions or comments regarding your transportation needs.

Closed for Comments

Please share any suggestions or comments regarding transportation services in your community.

Closed for Comments

Which of the following best describes your current employment status?

Employed full-time (at least 35 hours per week)
Employed part-time (less than 35 hours per week)
Not employed
Retired
High school student
College or post-graduate student
Closed to responses

How do you identify yourself?

Male
Female
Other
Closed to responses

What is your age?

16 to 24
25 to 50
51 to 64
65 and above
Closed to responses

What language is primarily spoken at your home?

English
Spanish
Other
Closed to responses

What is your household income?

Less than $25,000
$25,000 to $49,000
$50,000 to $99,000
$100,000 or greater
Closed to responses

Thank you for taking the time to complete our survey. Your feedback is invaluable in helping us improve our transportation services and better meet the needs of our community.

We have several other active transportation projects currently underway, and we would greatly appreciate your continued input. Your participation in these additional surveys will provide us with comprehensive insights to enhance our planning and development efforts.

Please click on the links below to participate in the other surveys:

Thank you once again for your valuable contributions. Together, we can create a more efficient, accessible, and sustainable transportation system for everyone.

Contact Information

If you would like to receive information on other JTA projects in the future, please share your contact information below. If you prefer to receive a text instead of email, please include your mobile phone number.