26

Application training resources

Initiative Statement

*updated* By December 2024, site plan application training will be incorporated into the Land Development Academy curriculum (see initiative 1) and quick use guides will be deployed, to support customers navigating the site plan application process. 

Initiative beginning in progress

Milestone ChecklistStatus
Develop a research and engagement approach for identifying application types and useful training topics.unchecked box
Conduct internal and external outreach on useful training topics.unchecked box
Identify internal and external trainers and subject matter experts.unchecked box
Develop internal training plan and associated content.unchecked box
Develop external training plan and associated content.unchecked box
Pilot training and solicit feedback from internal and external stakeholders.unchecked box
Incorporate feedback and finalize training module.unchecked box
Secure organizational support.unchecked box
Launch formal training module.unchecked box
Seek feedback on launch.unchecked box

 

Impact Statement

Investment in a variety of educational options, including application training, will ensure staff and stakeholders are more informed on the applications process and can find answers to questions more quickly. 

 

Estimated Completion Date

*updated* December 2024

 

Initiative Owner

Dylanda Miller-Hall
dylanda.miller-hall@austintexas.gov

 

Initiative Team Member Departments

Austin Energy
Austin Fire
Austin Water
Development Services
Housing
Parks and Recreation
Transportation & Public Works
Watershed Protection

Question title

We encourage you to submit feedback and ask questions on these pages, and we will add more information as the initiatives progress.