Lake Hills Sewer Relining Project Post-Construction Survey

The King County Wastewater Treatment Division has completed the Lake Hills Sewer Interceptor Phase II rehabilitation in the vicinity of Bel-Red Road in the Spring District of Bellevue, between Bel-Red Road and Northrup Way. Now the pipe is now in full service. To learn more about the project visit the project webpage: Lake Hills sewer relining - King County, Washington

Thank you to our project neighbors! Your input during design and your patience during construction are deeply appreciated.

Being a good neighbor is very important to King County. Please share your views about your experiences with the project. Thanks in advance for taking a few minutes of your day to fill out our post-construction survey. This survey will be open through December 31^,2023. If you have questions, please contact Demmelash Adera at 206 263 2340 Email: deadera@kingcounty.gov.

1. Which of the following is located near the project area?

Your business

75%

Recreational opportunities of interest to you

38%

Your residence

25%

Both your business and residence

Closed to responses | 8 Responses

2. On a scale of 1 to 7 (where 1 = very low interest and 7 = very high interest), how high was your interest in the project?

1 - very low interest

22%

7 - very high interest

22%

11%

Closed to responses | 9 Responses

3. Do you understand the purpose of the project?

Yes

73%

27%

Closed to responses | 11 Responses

4. Do you recall previously seeing or hearing information about this project before this survey?

Yes

73%

No (Skip to Question 6)

27%

Closed to responses | 11 Responses

5. Where do you remember hearing or seeing information about this project? (Check all that apply)

Direct email

71%

Project representative visit

29%

Flyer hung on your door

29%

Project website

29%

Neighborhood blog

29%

Social media (such as Facebook or Twitter)

14%

Other - Write in

14%

Phone call

Community organizations (such as a neighborhood organization)

Community newspaper

Closed to responses | 7 Responses

6. On a scale of 1 to 7 (where 1 = very difficult and 7 = very easy), how difficult or easy was it to get information about the project?

1 - very difficult

27%

7 - very easy

27%

18%

I did not try to get information about the project (skip to Question 7)

Please comment on your difficulty or ease of getting information about the project

Closed to responses | 11 Responses

7. On a scale of 1 to 7 (where 1 = not at all easy and 7 = very easy), how easy was it to understand the information that King County provided about the project?

7 - Very easy

36%

1 - Not at all easy

27%

18%

Not applicable (Skip to Question 8)

Closed to responses | 11 Responses

8. How much do you agree or disagree with the following statement? Throughout project construction, I was adequately informed of when construction would take place.

Neutral

36%

Strongly disagree

27%

Moderately disagree

18%

Strongly agree

18%

Slightly disagree

Slightly agree

Moderately agree

Not applicable

Closed to responses | 11 Responses

9. How much do you agree or disagree with the following statement? Throughout project construction, I was adequately informed of potential impacts of construction.

Strongly disagree

45%

Neutral

27%

Strongly agree

18%

Slightly disagree

Moderately disagree

Slightly agree

Moderately agree

Not applicable

Closed to responses | 11 Responses

10. How much do you agree or disagree with the following statement? Throughout project construction, I received construction updates often enough to be informed about the project's progress.

Strongly disagree

27%

Neutral

27%

Moderately disagree

18%

Slightly disagree

Moderately agree

Strongly agree

Slightly agree

No applicable

Closed to responses | 11 Responses

11. Did you contact King County with a question or concern about the project?

No (skip to Question 13)

73%

Yes

27%

Closed to responses | 11 Responses

12. Did the information you received from the King County staff person answer your question or concern?

60%

Yes

20%

I do not remember (skip to Question 13)

20%

Please comment on the information you received from the King County staff

Closed to responses | 5 Responses

Please comment on the information you received from the King County staff person.

Closed for Comments

13. What is the best way(s) to keep you informed about projects like this? (Check all that apply) .

Direct mail

67%

Project website

56%

Project representative visit

33%

Flyer hung on your door

22%

Neighborhood blog

22%

Other (please specify)

22%

Social media (such as Facebook or Twitter)

11%

Community organizations (such as neighborhood organization)

11%

Community newspaper

11%

Phone call

Closed to responses | 9 Responses

14. Did you know who to contact if you had a question or concern about the project?

50%

Yes

50%

Closed to responses | 10 Responses

15. Would you like to be contacted by King County staff to discuss the project with you?

No (skip to question 17)

50%

Yes

50%

Closed to responses | 10 Responses

16. Please provide your contact information below

Closed for Comments

17. Do you have any suggestions or feedback on ways the project team could conduct construction projects in neighborhoods in the future? (Please specify)

Closed for Comments

18. Do you have any other concerns or comments for the project team?

Closed for Comments

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Lake Hills Sewer Relining Project Post-Construction Survey

Lake Hills Sewer Relining Project Post-Construction Survey

Question title

1. Which of the following is located near the project area?

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2. On a scale of 1 to 7 (where 1 = very low interest and 7 = very high interest), how high was your interest in the project?

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3. Do you understand the purpose of the project?

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4. Do you recall previously seeing or hearing information about this project before this survey?

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5. Where do you remember hearing or seeing information about this project? (Check all that apply)

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6. On a scale of 1 to 7 (where 1 = very difficult and 7 = very easy), how difficult or easy was it to get information about the project?

Question title

7. On a scale of 1 to 7 (where 1 = not at all easy and 7 = very easy), how easy was it to understand the information that King County provided about the project?

Question title

8. How much do you agree or disagree with the following statement? Throughout project construction, I was adequately informed of when construction would take place.

Question title

9. How much do you agree or disagree with the following statement? Throughout project construction, I was adequately informed of potential impacts of construction.

Question title

10. How much do you agree or disagree with the following statement? Throughout project construction, I received construction updates often enough to be informed about the project's progress.

Question title

11. Did you contact King County with a question or concern about the project?

Question title

12. Did the information you received from the King County staff person answer your question or concern?

Question title

Please comment on the information you received from the King County staff person.

Question title

13. What is the best way(s) to keep you informed about projects like this? (Check all that apply) .

Question title

14. Did you know who to contact if you had a question or concern about the project?

Question title

15. Would you like to be contacted by King County staff to discuss the project with you?

Question title

16. Please provide your contact information below

Question title

17. Do you have any suggestions or feedback on ways the project team could conduct construction projects in neighborhoods in the future? (Please specify)

Question title

18. Do you have any other concerns or comments for the project team?