Engage Online & Offline

Built-in translation, offline tools, and accessibility features ensure no one’s left behind. No barriers. No blind spots. Just the inclusive participation your decisions deserve.
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Reach, Include,
& Understand

Traditional outreach often misses when it comes to language barriers, limited internet access, or residents with disabilities. PublicInput bridges that gap. Built for government teams, it brings every phone call, meeting, survey, text, and comment into one platform. From digital tools to in-person, phone, and paper-based outreach, PublicInput helps you engage offline residents and capture online results. With built-in equity mapping, multilingual access, WCAG 2.2 compliance, and mobile-friendly tools, participation easy for everyone. Outreach is consistent and inclusive, with automated promotion via email, social, flyers, and QR codes. Every interaction is logged with secure, searchable records that support transparency, compliance, and trust.

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Trusted By Agencies That Refuse To Settle

From Small Towns to State Agencies, PublicInput Helps Teams Reach New Voices, Build Public Trust, and Deliver Community-Backed Outcomes.

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Reach a Truly Representative Audience

True representation begins with access. PublicInput helps you reach residents often overlooked by breaking through digital, geographic, and language barriers. From email and text to events, QR codes, and phone calls, every interaction is captured and analyzed to close engagement gaps. Participation is easy and inclusive, whether through a smartphone, public meeting, or landline. Built-in Equity Mapping shows who you’re reaching and where gaps remain. Accessibility is built-in, WCAG 2.2 compliant, mobile-friendly, multilingual, and compatible with assistive technologies so everyone has an easy way
to participate.
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Offline Residents. Online Results.

Most platforms stop at digital. PublicInput goes further, offering phone meetings, voicemail feedback, SMS surveys, and QR code access at
libraries and bus stops. These tools reach older adults, rural communities, and residents without broadband or even smartphones.
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Promote and Share
with Ease

Getting the word out shouldn’t mean switching platforms or reinventingthe wheel. PublicInput makes it simple to promote your initiatives across email, social media, printedflyers, and QR codes. All from one place. With pre-built templates, multilingual options, and accessible formats baked in, your outreach stays consistent, inclusive, and effective every step of the way.

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Secure and Compliant by Design

Getting the word out is easy with PublicInput. Promote initiatives through email, social media, flyers, and QR codes, all from one platform with accessible, multilingual templates that keep outreach consistent and inclusive. Built for the public sector, PublicInput ensures transparency with secure data, searchable records, and audit trails, helping you meet compliance standards and earn community trust.
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Your Online & Offline Engagement Toolkit

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Surveys & Polls

Collect feedback to inform policies, plans, and priorities.

Interactive Maps

Let residents pin feedback to specific locations great for zoning, planning and capital projects.

Equity Mapping

Visualize engagement across geography, demographics, and social vulnerability to identify gaps and guide outreach strategy.

SMS/Text Surveys

Reach residents without internet access and boost participation among low-tech or mobile-only communities.

Targeted Emails

Deliver timely updates and requests for input to the right people. Use location-based targeting to connect with affected neighborhoods or interest groups.

Online Comment Forms

Keep feedback channels open 24/7. Collect structured or open-endedinput tied directly to projects, plans, or initiatives.

Voicemail Comments

Let residents leave voice feedback anytime with automatically transcribed messages captured and securely stored for your review.

In-Person Tools

Capture real-time feedback at meetings, tabling events, and workshops.

Social Media Listening

Bring informal input into the official conversation. Capture public sentiment and ideas shared on platforms your community already uses.

Phone-In Participation

Make public meetings more accessible with dial-in options—ideal forthose without computers or broadband.

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Customer Success Stories

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Public Engagement Without Barriers

North Central Texas Council of Governments
|
11 Jan 2022
NCTCOG leveraged PublicInput’s phone and offline tools to break down participation barriers, ensuring that every resident regardless of internet access could contribute to transportation planning.
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Reaching Every Voice with Agile Engagement

Raleigh, NC
|
11 Jan 2022
Raleigh seamlessly transitioned to virtual engagement with PublicInput, ensuring no voice was leftunheard, leading to overwhelming support for their $80 million affordable housing bond.
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Community Engagement Without Blind Spots

Virginia Beach, VA
|
11 Jan 2022
Virginia Beach used PublicInput’s inclusive platform to amplify their outreach, achieving an 800%increase in engagement across multiple key projects.
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Make Community Engagement
Easy & More Inclusive.

1.
Start with a free 30-minute consultation with an engagement expert
to assess your needs.
2.
Develop a Tailored Demo and provide a plan for implementation.
3.
Create a Personalized Plan with a timeline to help you achieve your goals.

Schedule your free 30-minute consultation today and uncover how PublicInput can help streamline your public engagement, increase participation, and build stronger relationships with your community.

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What Our Client's Say:

"Thank you to everyone at PublicInput for being a strong partner with the City of San Antonio. You have really allowed our organization to catapult itself into a new era of engagement and public participation. We couldn't have reached that next level of engagement without ...[the efforts of staff and]...PublicInput who gave us not only the digital space to do so, but the continuous open dialogue to further and better our efforts."
Melanie Morales
Operations Strategist, City of San Antonio
"At NCDOT, our goal has always been to enhance public engagement through innovative strategies and technology. PublicInput's support reflects our commitment to making public involvement more accessible, inclusive, effective, [and] pushes the boundaries of innovation in community engagement."
Jamille Robbins
Community Studies & Visualization Group Leader, NCDOT Public Involvement
"Love the ability to engage the public and the tools to see who is participating"
Jennifer Cinelli
Delaware Department of Transportation
“PublicInput provides tools that allow us to do this work and is a big help in supporting our goals in this area.”
Jackie Nolasco
NCTCOG
"PublicInput gives you the Ferrari of engagement technology. It is robust, agile, and allows local governments to laser-focus on underrepresented communities of color, residents with limited English proficiency, and people with disabilities."
Justin Schneider
Engagement Specialist, City of Austin Community
"PublicInput is very easy to use and has so many options for how you can connect with the citizens your entity supports."
Stephanie Perrone
Freeborg Energy Project Manager, PMP, LEED GA, Austin
"Easy to use system for creating interactive and engaging project pages with a variety of ways of accepting comments."
Monica Haines Benkhedda
Baltimore Metropolitan Council
"Love the ability to engage the public and the tools to see who is participating."
Jennifer Cinelli
Transportation Planner, Delaware DOT
"Publicinput makes it so easy for me to do so much in so little time. I just have to toggle on the phone tab and I have a voicemail line!"
Brenda Thomas
Communications & Planning Services Manager, Fresno COG