Mixed-mode surveying — using a variety of traditional and virtual tactics — is a proven public engagement best practice. Now, in light of COVID-19, government organizations have been put in the challenging position of “going completely virtual”.
The biggest challenge? Taking in-person meetings online.
Virtual public meetings created new virtual hurdles, with off-the-shelf solutions and streaming services forcing organizations to choose between security and accessibility. However, with the right virtual public meeting solution as part of a complete public engagement and communications platform, these hurdles can become avenues to create equitable and measurable public involvement outcomes.
