Blogs

How to Run a Legally Defensible and Accessible Public Meeting: What Clerks Need to Know

Open Meetings Laws, ADA Compliance, and the Tools That Keep You Protected A city council votes on a major rezoning. Three months later, a resident files a complaint. The meeting record is incomplete...

Resident Engagement CRM: Building a Unified Record of Community Participation

Most agencies doing public engagement work are building relationships with their communities. The challenge is that those relationships don’t always get recorded in a way that persists. A...

The Hidden Compliance Risk in How DOTs Collect Public Comments

Is Your Project Manager’s Inbox a Public Record? Picture a scene that plays out every day across state transportation agencies. A project manager finalizes a public meeting notice, scrolls to the...