Practical strategies for surveys, social content, and digital engagement tools that resonate with younger audiences Public engagement practitioners know the challenge: You want youth input, but...
Accessibility and language access have always been part of what government engagement is supposed to do. Most agencies are committed to both. The challenge is that commitment and infrastructure are...
This guide walks government agencies through the key capability areas to evaluate before selecting a platform, from multi-channel outreach and representative reporting to accessibility, data security...
Most agencies doing public engagement work are building relationships with their communities. The challenge is that those relationships don’t always get recorded in a way that persists. A...
This article traces the drivers reshaping public engagement practice, the structural costs of a disjointed tool stack, and what agencies are gaining by moving to a unified approach...
This guide covers LEP plan requirements, practical resources for language accessibility planning, and technology options that build multilingual support into public meetings and outreach by default...
Collecting engagement data is not new for government agencies. From surveys and public meetings to comment forms, SMS, and interactive maps, input comes in from multiple channels across multiple...
IT’s Role in Ensuring Accessible Meeting Workflows In April 2024, the U.S. Department of Justice finalized ADA Title II digital accessibility rules. The message to state and local governments was...
The Hidden Compliance Risk in How DOTs Collect Public Comments