Local Government

Ditch manual tools and fragmented systems.
Build consistent, compliant, and inclusive engagement across every department.

Community Engagement Software
Built For Local Governments

Local governments are under pressure to do more with less, and community engagement often suffers as a result. Without a centralized system, staff juggle manual tasks and scattered tools, leading to fragmented, time-consuming efforts. PublicInput streamlines engagement by bringing departments like planning, communications, public works, and transportation onto one platform. Teams can coordinate outreach, share data, and engage the public with reusable templates, scheduled campaigns, and automated workflows. This unified, proactive approach reduces friction, expands reach through multilingual, multi-channel strategies, and connects with underrepresented communities via digital tools, events, and trusted partners. Real-time dashboards and customizable reports turn public feedback into actionable insights, helping teams track participation, spot trends, and show impact. With integrations like ArcGIS, Salesforce, and Zoom, PublicInput provides a complete, scalable view of engagement in one place.

Trusted By Local Governments Nationwide

Value Propositions

One Platform For Proactive,
Inclusive Engagement Across Departments

PublicInput eliminates the need to juggle tools or duplicate efforts by uniting departments like planning, communications, public works, and transportation on one platform. Teams can coordinate outreach, share data, and engage with a unified voice using reusable templates, scheduled campaigns, and automated workflows. This proactive approach builds momentum from day one, reduces friction, and helps anticipate challenges. With multilingual, multi-channel strategies, PublicInput also expands your reach beyond the usual voices, connecting with harder-to-reach residents through digital tools, in-person events, and trusted community partners.

Convert Input to Insight. Build Smarter Programs.

PublicInput turns community feedback into actionable data, helping teams make better, faster decisions. Real-time dashboards and customizable reports let you track participation by geography and demographics, spot trends, and show how input shaped outcomes. Seamless integration with tools like ArcGIS, Salesforce, and Zoom provides a complete view of public input all in one place.

PublicInput For Local Governments

Branded Resident Engagement Hubs

Provide one centralized place for the public to follow and participate in projects across departments and topics.

Pre-Built Project Templates

Quickly launch public meetings, land use projects, surveys, or capital planning efforts with ready-to-use templates tailored for local government use.

Auto-Generated Reports

Skip the spreadsheets. Instantly generate clean, formatted reports for boards, councils, or the public.

Hybrid & Accessible Meeting Tools

Make every public meeting ADA-compliant and accessible, with integrated phone, video, real-time translation, and live transcription.

Built-In Outreach Via Email & SMS

No need to export contact lists. Send targeted messages directly from the platform using built-in communication tools.

Resident Segmentation & Re-engagement

Target outreach based on past participation, location, demographics, or engagement history—ensuring messages are relevant and timely.

Integrated CRM & Engagement History

Track every interaction with residents in one place, whether it happened at a town hall, online survey, or via text.

Equity Mapping & Filters

Analyze who you're reaching and who you're not. Use race, income, geography, language, and custom GIS layers to guide equitable engagement strategies.

Customer Success Stories

How Hendersonville, NC Built Relationships and Engaged Over 3K Residents

Hendersonville Community Profile Nestled in the Blue Ridge Mountains of North Carolina, Hendersonville is home to around 15,000 residents.  With a diverse economy focused on tourism, agriculture, and...

How Genesee Transportation Council Tracked Reach Geographically to Increase Public Engagement Rates

Low Participation in Public Involvement Efforts The Genesee Transportation Council (GTC) faced a significant challenge in garnering participation from residents across the diverse nine-county...

How the City of Rancho Cucamonga, CA Builds a Strong Foundation for Citizen Engagement

The City of Rancho Cucamonga is home to nearly 175,000 people living in western San Bernardino County, California.   The local economy includes a diverse business base of office, light manufacturing...

Make Community Engagement
Easy & More Inclusive.

1.
Start with a free 30-minute consultation with an engagement expert
to assess your needs.
2.
Develop a Tailored Demo and provide a plan for implementation.
3.
Create a Personalized Plan with a timeline to help you achieve your goals.

Schedule your free 30-minute consultation today and uncover how PublicInput can help streamline your public engagement, increase participation, and build stronger relationships with your community.

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What Our Client's Say:

"Thank you to everyone at PublicInput for being a strong partner with the City of San Antonio. You have really allowed our organization to catapult itself into a new era of engagement and public participation. We couldn't have reached that next level of engagement without ...[the efforts of staff and]...PublicInput who gave us not only the digital space to do so, but the continuous open dialogue to further and better our efforts."
Melanie Morales
Operations Strategist, City of San Antonio
"At NCDOT, our goal has always been to enhance public engagement through innovative strategies and technology. PublicInput's support reflects our commitment to making public involvement more accessible, inclusive, effective, [and] pushes the boundaries of innovation in community engagement."
Jamille Robbins
Community Studies & Visualization Group Leader, NCDOT Public Involvement
"Love the ability to engage the public and the tools to see who is participating"
Jennifer Cinelli
Delaware Department of Transportation
“PublicInput provides tools that allow us to do this work and is a big help in supporting our goals in this area.”
Jackie Nolasco
NCTCOG
"PublicInput gives you the Ferrari of engagement technology. It is robust, agile, and allows local governments to laser-focus on underrepresented communities of color, residents with limited English proficiency, and people with disabilities."
Justin Schneider
Engagement Specialist, City of Austin Community
"PublicInput is very easy to use and has so many options for how you can connect with the citizens your entity supports."
Stephanie Perrone
Freeborg Energy Project Manager, PMP, LEED GA, Austin
"Easy to use system for creating interactive and engaging project pages with a variety of ways of accepting comments."
Monica Haines Benkhedda
Baltimore Metropolitan Council
"Love the ability to engage the public and the tools to see who is participating."
Jennifer Cinelli
Transportation Planner, Delaware DOT
"Publicinput makes it so easy for me to do so much in so little time. I just have to toggle on the phone tab and I have a voicemail line!"
Brenda Thomas
Communications & Planning Services Manager, Fresno COG